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Capital One
Full time
 
Sr. Manager, Product Management, Associate Mobile Experience
Capital One New York, NY, USA
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About The Team As a Sr. Manager, Product on the Associate Experience team, you will be at the forefront of defining and delivering the world-class mobile platform that empowers over 70,000 Capital One associates to do their best work every day. Your mission is to evolve our mobile ecosystem from a collection of devices into a secure, cohesive platform for productivity and innovation. In this mobile-focused role, you will partner closely with teams in Cyber Security, Technology, and Experience Design to shape and execute...

Jan 19, 2026
Capital One
Full time
 
Sr. Manager, Product Management, Associate Mobile Experience
Capital One Chicago, IL, USA
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About The Team As a Sr. Manager, Product on the Associate Experience team, you will be at the forefront of defining and delivering the world-class mobile platform that empowers over 70,000 Capital One associates to do their best work every day. Your mission is to evolve our mobile ecosystem from a collection of devices into a secure, cohesive platform for productivity and innovation. In this mobile-focused role, you will partner closely with teams in Cyber Security, Technology, and Experience Design to shape and execute...

Jan 19, 2026
FR
Summer Internship - Relationship and Experience Management (IT)
Federal Reserve Bank of Philadelphia Philadelphia, PA, USA
Company Federal Reserve Bank of Philadelphia The Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System. It helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides financial services to depository institutions and the federal government. The Federal Reserve Bank of Philadelphia serves eastern and central Pennsylvania, southern New Jersey, and Delaware. The Federal Reserve Bank of Philadelphia is seeking a Junior/Senior undergraduate student, or Graduate level student with a preferred major in Information Technology, Computer Science, and Information Management for our summer internship program within our Information Technology Services (ITS) department to support the Relationship and Experience Management functions. This is a paid internship, Monday- Friday, (40 hours per...

Jan 16, 2026
Capital One
Full time
 
Manager, Product Management - Instrument Authoring Experience (IAX) Team
Capital One Chicago, IL, USA
Manager, Product Management (PXDP50) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About The Team The IAX Engagement team sits at the intersection of strategy and execution. We are the bridge between the complex technical capabilities of the Prometheus Financial Core (PFC) and the strategic goals of our Lines of Business (Card, Bank, and Auto Finance). We ensure that our partners can effectively translate their business intent (e.g., rewards, interest, fees) into compliant technical Instruments that run on our core. What You’ll Do You are a strategic operator...

Jan 12, 2026
TI
AVP, Personal Insurance Experience Management
Travelers Insurance Company Hartford, CT, USA
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Operations Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive...

Jan 09, 2026
CBRE
Full time
 
Workplace Experience Manager
CBRE New York, NY, USA
Workplace Experience Manager Job ID 255933 Posted 16-Jan-2026 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service Location(s) New York City - New York - United States of America About the Role: As a CBRE Workplace Experience Manager, you will be responsible for managing employees that oversee the delivery of workplace experience services. Examples of services include Concierge, Reception, Meeting & Event Management, and administrative office duties. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. What You’ll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily...

Jan 24, 2026
CBRE
Full time
 
Workplace Experience Manager
CBRE Chicago, IL, USA
Workplace Experience Manager Job ID 255920 Posted 20-Jan-2026 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service Location(s) Chicago - Illinois - United States of America About the Role: As a CBRE Workplace Experience Manager, you will be responsible for managing employees that oversee the delivery of workplace experience services. Examples of services include Concierge, Reception, Meeting & Event Management, and administrative office duties. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. What You’ll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily...

Jan 24, 2026
Steelcase
Full time
 
Digital Experience Manager
Steelcase Grand Rapids, MI, USA
General Information Country: USA State: Michigan City: Grand Rapids Office Location: 1101 - 1111 44th Street - - - - - Date posted: 22-Jan-2026 Business Function: Digital Position Type: Full-Time/Regular Description Digital Experience [Product] Manager We are seeking a highly skilled and experienced Digital Experience Manager to lead the envisioning, planning, and technical development of digital experiences [products]. As a Digital Experience Manager, you will collaborate closely with critical stakeholders to understand their needs and requirements, and then translate them into innovative digital solutions. You will be responsible for driving the market entry portion of the digital experience lifecycle, from concept to launch, ensuring that the digital experience meets both stakeholder expectations and business objectives. Responsibilities: Collaborate with key stakeholders to understand and document their needs and requirements for new digital...

Jan 24, 2026
Br
Full time
 
Senior Manager Customer Engagement (distribution experience needed)
Brenntag Wayne, PA, USA
Your Role and Responsibilities Job Summary: The Senior Manager, Customer Engagement is responsible for leading regional teams to deliver exceptional, connected, and customer-centric experiences across North America. This role acts as the key bridge between customers, business units, and internal operations — ensuring that every interaction reflects a deep understanding of customer needs, market dynamics, and strategic business priorities. The Senior Manager will partner closely with Sales, Operations, Supply Chain, and Digital Experience teams to align service delivery with business goals, strengthen relationships, and enhance customer loyalty. This leader will play a pivotal role in embedding customer centricity at the heart of our business units while fostering collaboration and insight sharing across global teams. Job Description: 1. Lead and Empower Regional Teams Guide and motivate Customer Engagement teams in the region, fostering a culture of...

Jan 24, 2026
Lensa
Full time
 
Senior Manager, Customer Experience
Lensa Madison, WI, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for ECP. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. ECP is a fast-growing SaaS platform powering day-to-day operations for more than 8,000 senior living communities across the country. As the industry evolves, we continue to expand our product suite and deepen our commitment to helping operators deliver better care with greater efficiency. Over the past several years, ECP has undergone significant growth across our customer base, product, and team. With new products coming to market, increasing growth rate, and a desire to continue...

Jan 24, 2026
VQ
Full time
 
Residential Operations Manager- Developmental Disabilities Experience Required
ViaQuest Columbus, OH, USA
Operations Manager- Residential Services A Great Opportunity / $60,000 per year / Full Time/ On Call as required At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes. Apply today and make a difference in the lives of the individuals we serve! Responsibilities may include: Management of the overall system of supports and services provided to individuals served. Personnel management and coordination of service delivery. Ensure individuals' service teams are operating and communicating effectively. Financial oversight of program. Requirements for this position include: Four-year degree in social services or a related field. May substitute with 4 additional years Developmental Disabilities Management Experience. A minimum of 2 years supervisory/management experience. Valid Ohio Driver's License License must meet our company's Authorized Driver Criteria At least...

Jan 24, 2026
GR
Full time
 
House Manager / Residential Team Lead (DSP) (2+ Years Leadership Experience Required)
Gray Residential Services Indianapolis, IN, USA
Call or text "TL" to 812-530-6901 today for an interview or email resume directly to HR at emilee.wheatley@gowithgray.com House Manager / Residential Team Lead (2+ Years Leadership Experience Required) Locations: Indianapolis | Noblesville | Greenwood Pay/Classification: Starting at $16.50/hr. | Full-Time | Mon-Fri 7AM-3PM DO NOT APPLY unless you have at least 2 years of Residential Lead experience. Are you a veteran of the Indiana Medicaid Waiver system? Do you have a "Zero-Failure" mentality when it comes to state compliance and resident care? Gray Residential Services is seeking a seasoned House Manager / Team Lead to oversee our high-standard residential sites. We are not looking for someone to "train" into leadership—we are looking for a professional who already knows how to run a house, manage a team of DSPs, and keep a site 100% audit-ready. THE ROLE: FULL OPERATIONAL AUTHORITY As the Team Lead, you are the primary authority for...

Jan 22, 2026
Target
Full time
 
Store Experience Marketing Project Manager
Target Minneapolis, MN, USA
The pay range is $56,400.00 - $101,500.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits. About Us Working at Target means helping all families discover the joy of everyday life. We...

Jan 21, 2026
Lensa
Full time
 
Operations Manager, The Experience Studio - North America
Lensa Lansing, MI, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for American Express Global Business Travel. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. The Experience Studio (part of Amex GBT Meetings & Events) launched in 2024 and was created to provide a new range of creative events with a 360-degree approach that maximizes...

Jan 21, 2026
MyStays Holiday Home management
Full time
 
Guest experience manager
MyStays Holiday Home management Waikato District, Waikato Region, New Zealand
Guest Experience Manager (GEM) – Rotorua & Waikato Rotorua | Hamilton | Cambridge | Karapiro Commission-based | Build & grow your own portfolio with MyStays Grow your short-stay property management business with MyStays, a NZ-owned and operated holiday home and short-stay accommodation specialist with over 10 years’ experience and a strong national reputation. This opportunity is available in Rotorua and the wider Waikato region (Hamilton, Cambridge, Karapiro) — areas where we are actively building our portfolio. This is a commission-based partnership role, best suited to someone who understands that growth takes time, effort, and local relationship-building. This role could be ideal if you are: An experienced property manager in the region who wants to grow their own portfolio, backed by a trusted brand, strong systems, and ongoing support. Already running a holiday home cleaning or servicing business and looking to step back into property management, with the structure,...

Jan 20, 2026
BC
Freedom Boat Club - Sr. Manager, Dock Experience
Brunswick Corporation Stamford, CT, USA
Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader (https://youtube.com/watch?v=ksuQ6B2j\ mA) committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes "Next Never Rests," and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation._ Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality: Position Overview **: As part of the talented Freedom Boat Club of Connecticut team, you will be responsible for the member experience with the Club and the daily management of the dock staff across the Connecticut locations. We are looking for a strong manager that will drive a remarkable member experience, develop strong teams, and collaborate closely with the Fleet Team and other support functions. The Sr. Manager,...

Jan 19, 2026
BC
Freedom Boat Club - Sr. Manager, Dock Experience
Brunswick Corporation Branford, CT, USA
Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader (https://youtube.com/watch?v=ksuQ6B2j\ mA) committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes "Next Never Rests," and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation._ Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality: Position Overview **: As part of the talented Freedom Boat Club of Connecticut team, you will be responsible for the member experience with the Club and the daily management of the dock staff across the Connecticut locations. We are looking for a strong manager that will drive a remarkable member experience, develop strong teams, and collaborate closely with the Fleet Team and other support functions. The Sr. Manager,...

Jan 19, 2026
General Motors
Manager - Customer Experience Strategy & Implementation
General Motors Warren, MI, USA
Job Description The CX Strategy and Integration Manager will lead the development and execution of customer experience strategies that align with business objectives and drive customer-centric outcomes. This role serves as the bridge between CX strategy and business execution, ensuring that customer experience principles are embedded into marketing, operations, and product processes. In addition to defining CX frameworks, the manager will design and implement AI-powered tools and a centralized Customer Experience Hub to enable real-time insights, predictive engagement, and seamless omnichannel experiences. Key Responsibilities: CX Strategy & Framework Development Design, implement, and evolve CX frameworks, including Universal Customer Journey and Communication Journeys ensuring alignment with GM's strategic priorities. Align CX initiatives with organizational priorities and ensure consistency across all touchpoints. Train, scale and measure CX...

Jan 19, 2026
WW
Senior Manager of Employee Experience (HR Operations)
Woodward West Woodward, PA, USA
Location: Woodward, Pennsylvania Woodward PA, located in the rolling hills of central Pennsylvania, is a world-class action sports destination and camp. Our employee experience and culture are derived from our main product: FUN. We work, progress, and play in a world of innovative environments. If this sounds like what you are looking for, we'd love to hear from you! Reporting to the General Manager of Woodward PA , the Senior Manager of Employee Experience will guide and manage the employee experience, HR operations and be the caretaker of our unique camp culture. As a member of the Senior Leadership Team, the Senior Manager of Employee Experience will act as a facilitator, coach and a strategic human resource business partner. This position requires the ability to juggle multiple work streams and to be a master at managing the needs of various leaders. This individual will apply creativity, systems thinking, interpersonal skills, data analysis, facilitation skills...

Jan 19, 2026
BC
Freedom Boat Club - Sr. Manager, Dock Experience
Brunswick Corporation Groton, CT, USA
Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader (https://youtube.com/watch?v=ksuQ6B2j\ mA) committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes "Next Never Rests," and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation._ Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality: Position Overview **: As part of the talented Freedom Boat Club of Connecticut team, you will be responsible for the member experience with the Club and the daily management of the dock staff across the Connecticut locations. We are looking for a strong manager that will drive a remarkable member experience, develop strong teams, and collaborate closely with the Fleet Team and other support functions. The Sr. Manager,...

Jan 19, 2026
WW
Full time
 
Sr. Program Manager - Digital Customer Experience
World Wide Technology Healthcare Solutions Maryland Heights, MO, USA
Why WWT? At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale...

Jan 19, 2026
BC
Freedom Boat Club - Sr. Manager, Dock Experience
Brunswick Corporation Stonington, CT, USA
Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader (https://youtube.com/watch?v=ksuQ6B2j\ mA) committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes "Next Never Rests," and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation._ Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality: Position Overview **: As part of the talented Freedom Boat Club of Connecticut team, you will be responsible for the member experience with the Club and the daily management of the dock staff across the Connecticut locations. We are looking for a strong manager that will drive a remarkable member experience, develop strong teams, and collaborate closely with the Fleet Team and other support functions. The Sr. Manager,...

Jan 19, 2026
BC
Freedom Boat Club - Sr. Manager, Dock Experience
Brunswick Corporation Bridgeport, CT, USA
Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader (https://youtube.com/watch?v=ksuQ6B2j\ mA) committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes "Next Never Rests," and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation._ Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality: Position Overview **: As part of the talented Freedom Boat Club of Connecticut team, you will be responsible for the member experience with the Club and the daily management of the dock staff across the Connecticut locations. We are looking for a strong manager that will drive a remarkable member experience, develop strong teams, and collaborate closely with the Fleet Team and other support functions. The Sr. Manager,...

Jan 19, 2026
AC
Full time
 
Visitor Experience Manager
Aldrich Contemporary Art Museum Ridgefield, CT, USA
The Aldrich Contemporary Art Museum, located in Ridgefield, CT, is seeking a Visitor Experience Manager (“VEM”). Founded by collector Larry Aldrich in 1964, today the Museum is a platform for artists at pivotal moments in their careers. The VEM is responsible for the public face of the Museum by managing the front desk, supervising the Visitor Experience staff, and building relationships with the Museum visitors. This role primarily functions in communicating the Museum’s programs and activities to the public, promoting excellent customer service in the Museum, and serves as a liaison between visitors and all departments in the Museum. In addition, the VEM is responsible for all details related to the public face of the Museum during their shift and is charged with supervising staff on-site to ensure that all works of art are safe and working properly, that all Museum’s spaces are clean, and dealing with any other issue that may arise. Responsibilities will include, but are...

Jan 19, 2026
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