NiSource
Crown Point, IN
Senior Project Manager - Customer Experience Full Time Perm Way of Work : Hybrid - 3 days in-office Location: Crown Point, IN Salary : $ 82,200 - $123,200, plus 10% annual bonus At NIPSCO, our New Business department is a catalyst for customer growth, infrastructure expansion, and operational excellence. This department drives profitable customer growth through new customer projects and service installations. It places a strong emphasis on customer experience, fostering repeat business and improving sentiment through proactive communication and streamlined processes. The team also champions continuous improvement initiatives, leveraging customer feedback and operational assessments to refine workflows, reduce delays, and enhance service delivery. New Business Project Managers collaborate across engineering, field operations, scheduling, and regulatory teams to deliver customer energy solutions that meet NIPSCO’s standards for safety,...
