9 service center manager jobs found in Albany

Job Description Oracle Health Government Services is seeking a Director, Product Development to join our mission-driven organization. This position is critical to the supporting our Federal client with the Electronic Health Modernization needs. This position combines hands-on technical integration development, end-to-end project management responsibilities, and influencing both internal product teams on schedule and external client growth opportunities for healthcare interfaces and product delivery. This role oversees the engineering federal program efforts and will require knowledge in -technical planning, design, configuration, security infrastructure within a federal system. This role will provide strategic coordination between the client, third party systems integrator, and internal lines of businesses. The position serves as the executive engineer and will have oversight of architectural and security activities. The ideal candidate will have a solid understanding of...

Company : Highmark Health Job Description : Job Summary This job supports the product's fundamental value proposition, outlines vision and execution plan, gains alignment and support from key strategic partners and stakeholders, and oversees execution of that vision, including the overall financial viability of product offering. As a lead for our contact center ecosystem, you will be responsible for the end-to-end product management lifecycle, including the development of multi-year roadmaps and robust business cases. You will focus on proactively identifying and addressing customer friction points, ensuring that our capabilities -spanning across omnichannel contact center as a service (CCaaS), agent tools, and knowledge management-is optimized for both self-service and assisted-service excellence. You will act as the bridge between business strategy and technical execution, ensuring all product features deliver measurable value to our operations and our...

Become a part of our caring community Humana is a Fortune 50 leader in healthcare, dedicated to advancing the health and well-being of millions, with a special focus on seniors and underserved populations. We are seeking a highly skilled Senior Associate, Product Marketing Strategy, to join our world-class marketing organization. This pivotal role will serve as a strategic marketing generalist, supporting marketing initiatives across Humana's diverse product portfolio-including Prescription Drug Plans (PDP), Medicare Supplement (Med Supp), and specialty products (including individual dental and vision). Job Description The Senior Associate, Product Marketing Strategy is responsible for partnering with cross-functional leaders to develop and optimize marketing strategies that drive product growth and member engagement. This role requires close collaboration with cross-functional teams, including Product, Brand, Compliance, Sales, Operations, Lifecycle Marketing, Data...

Job Description Manage a team that acts as the central resource and driving force for the design, process, manufacturing, test, quality and marketing of product(s) as they move from conception to distribution. Organize interdepartmental activities ensuring completion of the project/product on schedule and within budget. Responsibilities As a Vice President in the product development division, you will lead a team that defines product specifications and or strategy. Gather and analyze information to define product specifications and review design specifications. Envision and communicate product strategy and functionality. Initiate and foster relationships with other groups. Review product documentation and collateral. Ensure successful product releases based on corporate priorities. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and...

Become a part of our caring community Become a part of our caring community and help us put health first Humana's Product organization is seeking a Lead Product Manager to drive the strategy, development, and optimization of the Customer Identity Access Management Platform (CIAM) . In this role, you will serve as a key product leader responsible for driving modernization of authentication, authorization, identity lifecycle management, and compliance frameworks across member, provider, and associate experiences. In this role you'll partner closely with Engineering, Security, Compliance, Digital, and Platform teams to deliver secure, seamless, friction-resistant identity experiences-all while ensuring regulatory adherence (HIPAA, NIST, CMMC, CMS, etc.). You will champion zero-trust principles, platform thinking, and scalable identity services that support multi-channel digital transformation. Key Responsibilities: Product Strategy & Vision...

Job Description U.S. citizenship required due to client contracts. Position must be performed on U.S. soil. Ability to obtain the appropriate government security clearance is required. Key Responsibilities Lead and facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives Partner with the Product Owner to manage and prioritize the backlog in alignment with team and organizational goals Identify and remove impediments while shielding the team from distractions to maintain delivery focus Track team performance and sprint progress using metrics, driving continuous improvement Coach and mentor team members on Agile principles, fostering accountability and collaboration Collaborate with cross-functional partners including production managers, instructional designers, developers, SMEs, and quality analysts Optimize workflows, resource allocation, and operational efficiency within the...

Job Description Team Overview The Data Center Infrastructure Delivery team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers who work collaboratively with vendors and internal teams to ensure the successful execution of complex data center construction and network projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. This team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success. Job Summary Strategically, you will be responsible for developing and implementing comprehensive plans that optimize efficiency, cost-effectiveness, and operational excellence in delivery. You will engage with key stakeholders,...

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities. The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work. The Workday Financials Product Owner is responsible for the strategic vision, roadmap, and value realization of the Workday FINs platform. This role blends project management expertise, product ownership, and stakeholder engagement to drive transformation and business outcomes across finance operations....

Job Description We're looking for a strategic, data-driven marketing leader to own the go-to-market narrative for our AI and analytics portfolio. You'll shape how the market understands our products - from positioning and messaging to launches and pipeline influence - and work closely with product strategy, sales, and executive leadership to drive growth. Responsibilities Responsibilities : Define and own compelling positioning and messaging for AI and analytics products across all buyer segments and industries. Lead major product launches end-to-end, coordinating cross-functionally to deliver pipeline and revenue impact. Build and develop a high-performing PMM team, fostering a culture of curiosity, rigor, and customer obsession. Partner with product strategy to develop enablement tools, competitive battlecards, and ROI frameworks that accelerate deals. Oversee the AI content ecosystem from thought leadership to demand gen assets to...