Guardian Life Insurance Company
Boston, MA, USA
Overview As the Senior Product Owner for Guardian Assist within the Group Benefits Service Center, you will be responsible for defining and driving the product vision and roadmaps, integrating customer research into the development and implementation of AI-powered solutions that enhance business processes, customer experiences, and operational efficiency. You will collaborate across organizational lines to deliver innovative products and features, ensuring alignment with strategic objectives and compliance with ethical AI standards. The position requires strong knowledge of product journey mapping, business process improvement, and OKR management. Excellent communication and teamwork skills are essential, along with the ability to manage multiple tasks and meet deadlines. You will: Translate the product vision and strategy into a team backlog, including user stories with clear acceptance criteria and tasks, ensuring alignment with epics and persona and agent needs...


