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5 senior service delivery manager central person jobs found in Boston

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Humana
Lead Technical Product Owner - Next Best Action (NBA) Platform
Humana Boston, MA, USA
Become a part of our caring community and help us put health first We are building an innovative Next Best Action (NBA) platform designed to power personalized engagement, gamified incentives, and advanced agentic AI decision-making across the enterprise. As Lead Technical Product Manager (PM-T), you will shape the product vision, define the roadmap, and oversee delivery of the NBA platform. Your responsibilities include integrating data, predictive models, and APIs to enable real-time decisioning, rewards, and AI-driven experiences throughout digital and service channels. You will work in close partnership with engineering, data science, AI, and business teams to develop solutions that drive improvements in Star Ratings, expedite HEDIS gap closure, and enhance CAHPS satisfaction scores. Key Responsibilities Product Vision & Strategy Define and drive the NBA platform strategy to deliver data-driven personalization and intelligent engagement for all...

Jan 18, 2026
IH
Full time
 
Director of Project Management- (Capital Projects)
Inside Higher Ed Boston, MA, USA
Job no: 529456 Position Type: Staff Full Time Campus: UMass Boston Department: Facilities Admin Pay Grade: 20 Date opened: 12 Jan 2026 Eastern Standard Time Applications close: 12 Feb 2026 Eastern Standard Time General Summary The Director of Project Management – Capital Projects for the UMass Boston Facilities Department provides strategic leadership for all project-related activities, overseeing in house project managers and OPMs ensuring projects align with the university’s goals and standards for design and construction. This role involves providing technical support, developing and implementing project management methodologies, managing resources, fostering collaboration across teams and meeting budgets and schedules for a large program of projects. This position directly manages projects valued at $2M to $10M and acts as the Campus liaisons and project management partner on projects over $10M which would be directly managed by the UMass Building...

Jan 18, 2026
Ze
Full time
 
Service Delivery Manager
Zelis Boston, MA, USA
At Zelis, we Get Stuff Done. So, let’s get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you...

Jan 17, 2026
IH
Full time
 
Director of Project Management- (Capital Projects)
Inside Higher Ed Boston, MA, USA
Job no: 529456 Position Type: Staff Full Time Campus: UMass Boston Department: Facilities Admin Pay Grade: 20 Date opened: 12 Jan 2026 Eastern Standard Time Applications close: 12 Feb 2026 Eastern Standard Time General Summary: The Director of Project Management – Capital Projects for the UMass Boston Facilities Department provides strategic leadership for all project-related activities, overseeing in house project managers and OPMs ensuring projects align with the university’s goals and standards for design and construction. This role involves providing technical support, developing and implementing project management methodologies, managing resources, fostering collaboration across teams and meeting budgets and schedules for a large program of projects. This position directly manages projects valued at $2M to $10M and acts as the Campus liaisons and project management partner on projects over $10M which would be directly managed by the UMass...

Jan 15, 2026
Lensa
Full time
 
Senior Manager, Information Security Project Management
Lensa Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Blue Cross Blue Shield of Massachusetts. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Ready to help us transform healthcare? Bring your true colors to blue. What We Need We are seeking a seasoned and strategic Senior Manager, Information Security Project Management to join our Information Security organization. This is a key leadership position responsible for building and managing a high-performing, professional project delivery team. You will be focused on implementing important corporate initiatives, including a portfolio of...

Jan 06, 2026
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