6 service administrator jobs found in Boston

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Role Overview: We are seeking a Product Owner - ESE Customer Experience (CX) who serves as the critical intake and translation layer between business needs and technical execution. This individual will partner closely with stakeholders across Customer Experience, Sales, Service, and Technology to ensure that requests are well-defined, technically sound,...

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. ROLE DESCRIPTION As a Sr. Delivery Acceleration AI Engineer, you will design, develop, and optimize AI-powered autonomous implementation solutions that transform how ServiceNow Expert Services deliver customer implementations. Working within the Delivery Acceleration team, you'll focus on building and refining AI agents that automate ServiceNow configuration, generate implementation...

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ROLE DESCRIPTION As a Sr. Delivery Acceleration AI Engineer, you will design, develop, and optimize AI-powered autonomous implementation solutions that transform how ServiceNow Expert Services deliver customer implementations. Working within the Delivery Acceleration team, you’ll focus on building and refining AI agents that automate ServiceNow...

Job Description BCG's global finance function is undergoing a major transformation, with technology serving as a core enabler. A key part of this transformation is the deployment of SAP S/4HANA Public Cloud as the firm's global ERP platform. This new platform creates exciting leadership opportunities, including the Core Accounting & Compliance Senior Product Analyst role. In this role, you will be a part of a squad that maintains the systems responsible for the execution of BCG's global processes including the period-end close based on the capture of accurate accounting transactions, governed by proper internal controls and compliant with the appropriate statutory regulations and tax rules. You will work with the Product Owner to ensure the accuracy of the output and stability of the systems. You will have oversight for the timely execution of the global processes and seek opportunities for continuous improvement. You will also work with the Product Owner to ensure that...

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Director of Capital Delivery (DCD) will support the vision of the Chief of Capital Delivery through the management of assigned responsibilities and initiatives. The DCD may represent the Chief of CD in discrete situations and as specifically delegated by the Chief of Capital Delivery. This work will require close coordination with the Capital Delivery Deputy Chiefs and their Director level staff as well as with the Director of Administration for Capital Delivery and other...

Company : Highmark Health Job Description : Job Summary This job supports the product's fundamental value proposition, outlines vision and execution plan, gains alignment and support from key strategic partners and stakeholders, and oversees execution of that vision, including the overall financial viability of product offering. As a lead for our contact center ecosystem, you will be responsible for the end-to-end product management lifecycle, including the development of multi-year roadmaps and robust business cases. You will focus on proactively identifying and addressing customer friction points, ensuring that our capabilities -spanning across omnichannel contact center as a service (CCaaS), agent tools, and knowledge management-is optimized for both self-service and assisted-service excellence. You will act as the bridge between business strategy and technical execution, ensuring all product features deliver measurable value to our operations and our...