29 service leader jobs found in Boston

The Digital Channels Product group?delivers online and mobile solutions for the Bank's clients, including consumers, small businesses, and corporates. As the Senior Digital Product Manager, you will be a thought leader around the execution of our digital strategy and responsible for prioritizing and managing the delivery of the Bank's online solutions. This role is hybrid (Mon through Thu on-site / Fri remote) for candidates in the Kansas City metropolitan area and open to qualified remote candidates outside of the Kansas City area but only within the US. How you'll spend your time: Create product roadmaps for the Digital Channel using industry trends, market research, Voice of Client feedback, and input from key stakeholders. Manage multiple aspects of vendor relationships, especially exerting influence over vendors' product roadmaps to align with the Bank's priorities. Hold internal and external technology partners and vendors accountable to...

Client Service Delivery Associate III - * * Preferred PST/MST time zones with a pay rate of $21.00 per hour with a 3% annual bonus target. Position Summary The Client Service Delivery Associate III role supports Guardian's mission to keep our promises and serve more people by providing effortless and exceptional service to our voice/telephone inquiries from insured members, employers, brokers, and sales for benefits, billing, eligibility, claim status, and all other miscellaneous inquiries following process and procedures that provide accurate, complete, and thorough service resolution. When needed, this role investigates customers' service issues and proactively resolves problems by documenting details of telephone conversations and the actions taken. Qualified candidates who move forward in the process can expect the following: An invitation to take a 15-minute candidate assessment will be sent via email through our third-party vendor, Glider . There will be...

Location: San Francisco, San Jose, Los Angeles, Seattle, Hoboken, NYC, Boston, Atlanta, Chicago, Dallas, Houston, McLean, Philadelphia At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Title: FAAS Senior Manager - Integrated Finance Managed Services (IFMS) - IFMS Regional Delivery Executive About the Role The Regional Delivery Executive, will work with IFMS teams to ensure the delivery of IFMS services are established appropriately for the life of the contract, focusing on cross service and multi-solutions for our priority clients, the automation and leverage of technology & data to scale rather than people and driving a common platform for growth. They will drive standard delivery approach, execution to the SLAs and KPIs that our Client's request as well as the service delivery...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for CBRE. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Talent Community Project Management Consultant Job ID 210226 Posted 07-Mar-2025 Service line GWS Segment Role type Full-time Areas of Interest Project Management Location(s) Brookfield - Wisconsin - United States of America, Remote - US - Remote - US - United States of America CBRE is using this platform to provide general information to individuals who want to learn more about a career at CBRE. If an opportunity opens that matches your qualifications, we will reach out to...

At Zelis, we Get Stuff Done. So, let’s get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you...

Country: United States of America It Starts Here Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make The Sr. Associate, Product Management leads product development and marketing processes for one large-sized product or two or more medium-sized products. The incumbent liaises with cross-functional teams to provide products that address client needs. The Sr. Associate, Product Management allocates work within a team/project. In addition, they lead sessions on the...

The Commercial Card Product Group manages payment solutions for the Bank's clients, including small businesses and corporations. As the Payables & Business Card Product Manager, you will be a thought leader around the execution to expand and develop strategy to support UMB's Payables and Business Banking card solutions. Your primary focus will be Integrated Payables solutions for all segments under Commercial Banking with input from stakeholders and cross-functional teams. You will also engage with Supplier Enablement networks and analysis to increase customer spending for the Payables program, conduct market research and competitive analysis, define product features and functionality, and many other critical activities. This is a subset of the overall responsibilities which involves other multiple initiatives as assigned by Bank Product leadership. This role is hybrid (Mon thru Thu on-site / Fri remote) for candidates in the Kansas City metropolitan area and open...

Job Description Sr. Principal Product Manage r - Oracle Cloud Infrastructure (OCI) At Oracle Cloud Infrastructure (OCI) our goal is to increase the value of distributed cloud, rapidly expand both OCI global and local access and provide multi-cloud capabilities that give customers a choice. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world where OCI's values are the foundation of how we deliver excellence. The Oracle Dedicated Cloud Product Management team is looking for an experienced and motivated Senior Principal Product Manager to work with internal and external customers to define the strategy of developer tooling to productize for Dedicated Region Cloud @Customer (DRCC) and Oracle Alloy. Your primary objective will be TO spearhead the strategy and technical requirements of resiliency with Dedicated Cloud Operators to ensure availability and performance within the...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Ensono. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. VP Consulting DeliveryRemote - United StatesJR012636 At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things ! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because...

We are seeking a talented individual to join our Career Product team at Mercer. This role will be based in New York, Boston, Philadelphia, DC, Atlanta, Dublin, Ireland, or London. This is a hybrid role that has a requirement of working at least three days a week in the office. The Career business of Mercer, a Marsh business, supports Human Resources functions with a broad portfolio including rewards program design, talent management, and workforce transformation. Our global product portfolio spans compensation benchmarking, mobility benchmarking, workforce analytics, and talent information services, increasingly powered by AI. As a Global Product Leader, you will drive strategic development, commercialization, and evolution of this portfolio, leading large, matrixed teams across regions and functions to deliver innovation and measurable commercial outcomes. We will count on you to: Lead global product strategy, development, and lifecycle management across a diverse...

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role Manages the on-going analysis and enhancement design activities for existing payment systems, throughout the product lifecycle. Plans and executes activities in support of system enhancements to include: the diagnosis of need and gathering requirement specifications, enhancement development planning, creation and implementation of a test plan. Ensures on-going product oversight during...

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. We are seeking a motivated Product Management Intern to join our team and gain hands-on experience in SaaS product development and strategy. This role offers exposure to product lifecycle management, market research, and customer insights, while working closely with a Boston-based Product Manager and global teams across the U.S., India, and Europe. Key Responsibilities Complete PTC University Codebeamer courses to build...

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these...

Role overview Our Strategy & Operations team is growing and formalizing our change management communications support offering. We are seeking a dedicated and dynamic project management professional to join our team and take it to the next level. This newly created role drives the successful execution of projects and initiatives across the Content & Channels function within Marketing & Communications, with an emphasis on enterprise change management and special initiatives. Any candidate should be a self-starter and comfortable managing multiple projects and deadlines in a fast-paced environment. The ideal candidate is proactive, solution-oriented, and skilled in stakeholder engagement, process optimization, and leading by doing. This candidate also will bring on-the-job experience in communications, project management, and change management initiatives to our function to help us adopt best practices as we grow this capability. Key responsibilities...

Job Description We are seeking an experienced Program Manager with subject matter expertise in the application of AI in Analytics solutions . The Program Manager will collaborate with instructional designers, curriculum developers, and production professionals to create and present outstanding content, which may include webinars, workshops, self-directed training, short videos, technical labs, Q&A, other live content, or other digital media. This content is primarily intended for customers utilizing Oracle Analytics solutions, including users, professional analysts, and implementers. The Program Manager will act as a subject matter expert (SME) with strong technical skills and attention to detail, possessing working knowledge and hands-on experience with AI and Agentic AI in the context of Data Warehousing, ETL/ELT, Data Lakes, Data Science and Business Analytics -- with specific coverage of the OAC, OAS, and FDI products. As an SME, they will be responsible for the...

Product Design Co-op - July 2026 Program Dates: July 6, 2026 - December 18, 2026 The base pay for this position is $23/hour This is a Boston based opportunity with a 3 day in office expectation (Tuesday - Thursday) with 2 days remote (Monday and Friday) At this time, Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN This position requires an online portfolio. Please include the link to your portfolio in your resume. Who We Are: We're the Experience Design team at Wayfair, and we're tackling exciting challenges that are reshaping how people discover, find, purchase, and have goods delivered to their homes. We also provide a great experience to our supplier partners that sell their inventory at Wayfair. We're a diverse team of talented Product Designers who are hard at work transforming experiences for our customers, suppliers and internal operations...

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who team to deliver on our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. The opportunity The Platforms Practice specializes in mission-critical, intelligent platforms for the world's most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers,...

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who team to deliver on our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. The opportunity The Platforms Practice specializes in mission-critical, intelligent platforms for the world's most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers,...

Role Overview The Product Operations Lead is a strategic role responsible for shaping and evolving the Pearson Virtual Schools (PVS) Product & Technology organization’s delivery tools, agile practices, and operational rhythms. This role serves as the steward of the Jira platform, champions effective delivery processes, and connects product, engineering, design, and leadership teams. You will guide teams in organizing, planning, executing, and measuring their work, ensuring that our tools and our ways of working provide clarity and transparency while supporting continuous improvement. Core Responsibilities Driving standardization in tooling, governance, and reporting across the product development lifecycle. Own the health, structure, and governance of the Jira platform for the PVS Product & Technology organization. Establish and maintain standards for workflows, fields, configurations, naming conventions, permissions, and automation. Guide teams on...

As a Senior Product Manager you will be responsible for defining and driving the product roadmap in alignment with the product vision and objectives and key results. You will collaborate with Product Owners to gather input and refine priorities. Your role will involve integrating usability studies, customer research, and data/AI standards into product requirements to ensure a customer driven, high impact, and compliant design. You will define and maintain end-to-end product journeys, identifying data input/output needs and aligning with value stream goals, while ensuring the customer experience meets standards set by the Customer Advocacy Center of Excellence. You will Identify and drive continuous improvement of business processes impacting product success Partner with business leaders and change management teams to define product business value, support messaging and customer outreach Define data input and output requirements for end-to-end product...

Job Description Product Manager - Product Development Travel: Up to 25% We are seeking a dynamic, results-driven product manager to help us accelerate internal and external adoption of Spatial and Graph, native features of Oracle AI Database. We are a vibrant and collaborative team, with a mission to deliver best-in-the-industry features and cloud services that save time for developers and cost for executives. As part of our team, you will have a unique opportunity to work on both inbound and outbound initiatives, giving you broad experience in product management. We are entering an exciting phase, working to boost adoption and drive significant growth in our market share. We are looking for candidates who: Have 3 to 5 years of experience in product management, technical sales/pre-sales, or software development Working knowledge of SQL, Python, and JavaScript (Java would be a plus) for scripting and demo development Are comfortable with...

As a Product Manager you will be responsible for advancing the product roadmap by organizing and tracking initiatives, ensuring accountability for resolving dependencies and risks, and integrating usability research to support customer focused design. You will support end-to-end product development by identifying data input/output requirements and ensuring alignment with value stream objectives and business goals. You will Ensure data and AI integrity by partnering with subject matter experts and upholding quality across products and support scalable, data-driven solutions Monitor product performance and alignment by tracking product-level objectives and key results and ensuring the customer journey meets standards set by the Customer Advocacy Center of Excellence Collaborate with business leaders, change management and cross-functional teams to ensure seamless integration of new features and enhancements Conduct market research and competitive...

Job Description Product Manager - Product Development We are seeking a dynamic, results-driven product manager to help us accelerate internal and external adoption of Spatial and Graph, native features of Oracle AI Database. We are a vibrant and collaborative team, with a mission to deliver best-in-the-industry features and cloud services that save time for developers and cost for executives. As part of our team, you will have a unique opportunity to work on both inbound and outbound initiatives, giving you broad experience in product management. We are entering an exciting phase, working to boost adoption and drive significant growth in our market share. We are looking for candidates who: Have a working knowledge of SQL, Python, and Javascript (Java would be a plus) for scripting and demo development Are comfortable with publishing demo and sample code on GitHub Are familiar with using gen AI for code generation (demos and sample code) and as an aid...

An Important Note about Wayfair's In-Office Policy: Please note that this is a hybrid role based in Boston, and will require you to work in the office on Tuesdays, Wednesdays, and Thursdays. Who We Are: Wayfair believes everyone deserves a home they love, and that furnishing your home should be a source of fun, not anxiety. Our product team plays a crucial role in making this vision a reality for millions of people around the world. Partnering with engineering, UX design, analytics, and business partners across Wayfair, our product team ensures that we’re building technology that solves important customer problems in elegant, scalable, measurable ways. We have a modern tech stack including sophisticated capabilities around AI, data science, multivariate testing, and personalization. We’re a highly collaborative, supportive team that values learning, psychological safety, and intentional career development. We are seeking an innovative, entrepreneurial and...