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27 customer development manager business jobs found in Chicago

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Capital One
Full time
 
Manager, Product Manager - Customer Services & Strategy (US Card)
Capital One Chicago, IL, USA
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you. The US Card Customer Services & Strategy team has several openings within the Recoveries Product, Collections Product, Fraud Product, Enterprise Platform...

Jan 01, 2026
Capital One
Full time
 
Senior Associate, Product Management - Customer Services & Strategy (US Card)
Capital One Chicago, IL, USA
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you. The US Card Customer Services & Strategy team has several openings within the Recoveries Product, Collections Product, Fraud Product, Enterprise Platform...

Jan 01, 2026
Facebook App
Product Marketing Manager, Business AI
Facebook App Chicago, IL, USA
Summary: 200 million businesses each month turn to Facebook, Instagram and WhatsApp to connect with billions of consumers around the world. Meta's Llama models have over 1.2B downloads to date, and Meta AI now has more than 500M monthly actives. Meta has created a new Monetization Product Group, Business AI, to make cutting-edge AI accessible to every business, empowering all to find success and own their future in the AI era. Meta is poised to lead this AI shift for people and businesses, with opportunities to automate and simplify how businesses can use messaging and significantly reduce costs while simultaneously improving the customer experience and creating business value.Meta is seeking a Product Marketing Manager to join our team. The ideal candidate will have experience with B2B and/or GenAI products, with an understanding of industry competitive landscape, trends, and business models. They will coordinate cross-functional work with peers to deliver results within a...

Dec 26, 2025
Capital One
Full time
 
Senior Manager, Product Management - AI/ML
Capital One Chicago, IL, USA
Senior Manager, Product Management (PXDP55) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper. We’re a bank. But we don’t think like one. We’re always thinking about what’s next. About how we can innovate, inspire, and develop the tools our customers need to improve their financial lives. Machine learning is at the heart of our approach. We...

Dec 24, 2025
Capital One
Full time
 
Senior manager product management
Capital One Chicago, IL, USA
Senior Manager, Product Management (PXDP55) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper. We’re a bank. But we don’t think like one. We’re always thinking about what’s next. About how we can innovate, inspire, and develop the tools our customers need to improve their financial lives. Machine learning is at the heart of our approach. We...

Dec 24, 2025
PC
Full time
 
Associate Director, Digital Product Management - AI Products and Solutions
Publicis CoLab Chicago, IL, USA
Associate Director, Digital Product Management - AI Products and Solutions Digitas is seeking an Associate Director, Digital Product Management - AI Products and Solutions to drive technical innovation at the intersection of generative AI, data, and digital marketing. In this pivotal role, you will partner closely with internal stakeholders, sister agencies, and client teams to analyze their processes, uncover pain points, and map out opportunities for AI transformation. You’ll explore and evaluate diverse sources of information - including structured data and unstructured content - to design and create bespoke agentic solutions tailored to each unique challenge. While generative AI will be a core focus, your toolbox will also include automation technologies, process/workflow optimization, and the development of new products or platform features. As an expert in Prompt Engineering, you will bring a deep understanding of how to harness and fine-tune generative models...

Dec 21, 2025
Capital One
Full time
 
Senior Business Manager - Digital Product Strategy
Capital One Chicago, IL, USA
As a Senior Business Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You will lead and team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. This role is within Capital One’s Enterprise Consumer Product (ECP) Strategy team. ECP is responsible for Capital One’s digital customer experiences, including its award winning mobile app, its online presence as well as its marketing and messaging technology ecosystem. The Strategy team defines and shapes ECP’s strategic agenda by unlocking key opportunities and tackling some of our most challenging problems relating to the digital customer experience. This role will lead problem solving processes in partnership with product, tech and business leaders across...

Dec 21, 2025
MD
Analyst, Technical Product Management
McDonald's Chicago, IL, USA
Job Description: Company Description: McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.?We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer...

Dec 16, 2025
Cornerstone OnDemand, Inc.
Product Manager
Cornerstone OnDemand, Inc. Chicago, IL, USA
We are looking for an exceptional Product Manager with deep experience in Platform-as-a-Service (PaaS), API ecosystems, and developer-centric products to join our team. This role is responsible for driving the vision, roadmap, and execution of our platform strategy-enabling scalable integrations, extensibility, and seamless developer experiences. You will partner closely with Engineering, Architecture, Design, Customer teams, and external partners to build a world-class platform foundation that powers our next-generation products. If you thrive at the intersection of APIs, platform architecture, customer value, and product strategy, this role is for you. In this role you will... Platform & API Strategy Define and own the product roadmap for PaaS capabilities, APIs, integrations, and developer tools. Develop a long-term platform vision aligned with business goals, scalability needs, and technical modernization. Evaluate and prioritize new API...

Dec 15, 2025
PNC
Program Management Director- Retail Lending Servicing Product
PNC Chicago, IL, USA
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Program Management Director within PNC's Retail Lending organization, you will be based in Pittsburgh or Philadelphia PA, Wilmington DE, Washington DC, Tysons Corner VA, Chicago IL or New York, NY . The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion. Seasoned leader, manage a team of project / program managers to deliver a series of initiatives from ideation through discovery, development and delivery Supports Head of Servicing Product to...

Dec 14, 2025
Capital One
Full time
 
Manager, Product Management- US Card
Capital One Chicago, IL, USA
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long...

Dec 14, 2025
SC
Full time
 
Assistant Manager-Product Engineering
S & C Electric Company Chicago, IL, USA
As an S&C Electric team member, you’ll work on projects that have real-world impact. You’ll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We’re big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively. Join S&C to make an impact on tomorrow’s energy challenges and become an employee-owner Hours 8:00 am – 5:00 pm (Mon-Fri) On-Site Compensation At S&C, we are dedicated to providing competitive and equitable compensation for all our team members, and we are committed...

Dec 12, 2025
Lensa
Full time
 
Senior Engagement Manager, ProServe Shared Delivery Team Engagement Management
Lensa Chicago, IL, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Amazon. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Description The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and...

Dec 12, 2025
CO
Full time
 
Manager, Product Management, Axon
Capital One Financial Corporation Chicago, IL, USA
Manager, Product Management, Axon Manager, Product Management (PXDP50) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team We are seeking Product Managers to work on Axon, a Capital One developed platform that drives customer and agent experiences, as well as back-end interactions, whenever human intervention is required to gather inputs to ensure we make the right decision for Capital One and the customer. Our vision is a standardized and configurable human intervention orchestration capability that can span numerous use cases including...

Dec 11, 2025
PP
Full time
 
Senior Product Manager -Global Pay Later
PayPal Chicago, IL, USA
The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a...

Dec 11, 2025
Lensa
Full time
 
Environmental Finance - Assistant Director of Project Management - Project Finance
Lensa Chicago, IL, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for U.S. Bank. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new...

Dec 09, 2025
PP
Full time
 
Manager, BNPL Product Sales Specialist
PayPal Chicago, IL, USA
The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a...

Dec 28, 2025
Lensa
Full time
 
Deals - CMAAS Project Management Advisory - Senior Associate
Lensa Chicago, IL, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for PwC. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Specialty/Competency: CMAAS (Capital Markets and Accounting Advisory Services) Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 60% At PwC, our people in deals focus on providing strategic advice and support to clients in areas such as mergers and acquisitions, divestitures, and restructuring. They help clients navigate complex transactions and maximise value in their business deals. In capital markets accounting advisory services at PwC, you...

Dec 26, 2025
CG
Full time
 
VP, Product Management for Higher Ed (Remote)
Cengage Group Chicago, IL, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Cengage Group. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive...

Dec 26, 2025
LL
Full time
 
Director, Product Management, Legal
Link Logistics Chicago, IL, USA
Link Logistics Real Estate (“Link”) is a leading operator of warehouses and business parks, specializing in last-mile logistics real estate. Established by Blackstone in 2019, the company connects consumption, technology, and the supply chain across its portfolio, which spans half a billion square feet. We leverage our scale, proprietary data and insights, and foundational focus on sustainability to drive success for our customers’ businesses and deliver value for our stakeholders. We put our people, customers, and communities first and find ways to make a conscious, positive impact where we live and work. Every day, we work to reinvent and lead our industry forward by thinking bigger and challenging the status quo. As the Director of Product Management for our Legal Teams, you will play a pivotal role in defining and executing our technology strategy and roadmap for our business partners responsible for legal operations, compliance, and risk management. Reporting to the Vice...

Dec 24, 2025
En
VP Consulting Delivery
Ensono Chicago, IL, USA
VP Consulting DeliveryRemote - United StatesJR012636 At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things _!_ We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose. Honesty Reliability Curiosity Collaboration Passion About the role and what you'll be doing: The VP of Delivery Excellence is a senior executive responsible for ensuring the successful execution of consulting services and projects across the organization. This leader drives operational excellence, customer...

Dec 23, 2025
CG
Director, Product Management - Cengage School
Cengage Group Chicago, IL, USA
We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these...

Dec 22, 2025
SS
Full time
 
Director, Product Management - Product Stewardship
Sphera Solutions, Inc. Chicago, IL, USA
Sphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability. Our mission is to create a safer, more sustainable and productive world. Sphera is a portfolio company of Blackstone, a U.S.-based alternative asset investment company that focuses on private equity, technology and innovation, and more. Blackstone businesses succeed through strong partnerships, a personalized approach and a commitment to exceptional performance with uncompromising integrity. Sphera and Blackstone are leaders in the Environmental, Social and Governance (ESG) space. We are guided by our core values of Customer Centricity, Accountability, Bias to Action, Innovation, and Collaboration. These values help us recruit the right talent to join our rapidly expanding team around the globe. It is important to us that each and every Spherion is not only eager to challenge themselves and knows how...

Dec 21, 2025
Capital One
Part time
 
Sr. Director, Product Management, DevX - Operational Intelligence & Observability
Capital One Chicago, IL, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Capital One. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Sr. Director, Product Management, DevX - Operational Intelligence & Observability Sr Director, Product Management (PXDP65) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand,...

Dec 13, 2025
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