30 director of customer engineering jobs found in Columbia

Job Description Oracle is seeking a Director, Product Support to provide strategic and operational leadership for mission-critical support of Oracle's Developer Tools cloud and on-premise product portfolio, including Oracle Visual Builder, Oracle Machine Learning, Oracle Marketplace Forms and Reports. This role is responsible for delivering a scalable, high-reliability, and customer-centric support experience for a global enterprise customer base. The Director will lead global teams, drive operational excellence, improve customer satisfaction, and partner cross-functionally to ensure support capabilities keep pace with product innovation and customer growth. This position plays a critical role in Oracle's cloud strategy by ensuring consistent execution, strong customer advocacy, and continuous improvement across all Product Support functions. Responsibilities Define and execute the vision and strategy for Product Support, aligned with Oracle's cloud and...

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these...

Job Title: Product Director (IC) Location: Remote Job Type: Full-Time About Pearson: At Pearson, we are committed to helping people make progress in their lives through learning. We create innovative and accessible educational products and services that foster personal and professional growth. We are looking for a passionate and skilled Product Director (IC) to join our team and drive the development of cutting-edge educational products. About the Job: We embrace the SVPG Product Operating Model by empowering our product teams to solve hard problems – customer problems and business problems – in ways that our customers love yet work for our business. Our product teams are cross-functional, durable and generally comprised of a product manager, product design, tech lead and a program manager (4-in-a-box model). We staff our product teams with the skills necessary to come up with effective solutions that are valuable (our customers choose to buy or use), viable (the...

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (https://careers.pagerduty.com/) At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. PagerDuty is seeking a Senior Product Manager, Incident Analysis to join our talented, customer-focused Incident Management team! As Senior Product Manager, you will report to the Director of Product for Incident Management, and partner closely with design, engineering, and go-to-market teams. You will define and deliver data-driven, user-centric experiences that transform incident data into opportunities for continuous improvement and operational excellence. This is an...

Job Description Oracle Cloud Infrastructure delivers high-performance, secure, and scalable compute and AI infrastructure for mission-critical workloads. We are seeking a Senior Director (M5) to lead the Outbound Product Management organization for OCI's Compute and AI Infrastructure portfolio. This single-threaded leader will own market and competitive insights, benchmarking strategy, data and analytics for product health, and customer adoption programs. The role partners closely with Product, Engineering, Sales, Marketing, Finance, and Customer Success to inform roadmap and investment decisions, accelerate adoption of newly launched services, and drive customer and revenue growth with clear, executive-ready communications and recommendations. Strategy and Insight Perform continuous market, customer, and competitive analysis across cloud compute and AI infrastructure to inform roadmap, positioning, and investments. Establish an insights operating cadence and...

Job Description Oracle Cloud Infrastructure delivers high-performance, secure, and scalable compute and AI infrastructure for mission-critical workloads. We are seeking a Senior Director (M5) to lead the Outbound Product Management organization for OCI's Compute and AI Infrastructure portfolio. This single-threaded leader will own market and competitive insights, benchmarking strategy, data and analytics for product health, and customer adoption programs. The role partners closely with Product, Engineering, Sales, Marketing, Finance, and Customer Success to inform roadmap and investment decisions, accelerate adoption of newly launched services, and drive customer and revenue growth with clear, executive-ready communications and recommendations. Strategy and Insight Perform continuous market, customer, and competitive analysis across cloud compute and AI infrastructure to inform roadmap, positioning, and investments. Establish an insights operating cadence and...

Job Summary The Associate Director, Global Product Quality - GMP Process is responsible for enabling the optimization and harmonization of key GMP quality practices across the global organization. This role defines, maintains continuously improves critical quality system elements including Product Quality Complaints (PQC), Corrective and Preventive Actions (CAPA), Deviations, and Change Control , ensuring compliance with global regulatory requirements and internal standards. The successful candidate will lead cross-functional initiatives to enhance quality performance, reduce risk, and foster a culture of continuous improvement. Key Responsibilities Process Ownership & Governance:Lead the global strategy and governance for Product Quality Complaints, CAPA, Deviations, and Change Control processes. Develop and implement global standards, procedures, and best practices to ensure consistency and compliance across all global affiliates. Partner with regional and...

Job Description The Clinical Note AI Agent Product Management Leader will be responsible for defining and executing the global strategy for our rapidly expanding product - Clinical Note AI Agent. This role will drive product innovation and growth across multiple geographies and specialties, lead cross-functional collaboration, and ensure seamless integration with healthcare systems and key stakeholders, including government and reimbursement teams. This is a hands-on product management role with people responsibilities. Strategy & Leadership: Develop and own the product strategy for the Clinical Note AI Agent to drive continued growth and global expansion. Customer Value: Ensure the Clinical Note AI agent provides measurable business value across customer bases, including Emergency Departments, Inpatient settings, and 18+ specialties across the US, UK, Canada, and Australia. Government Engagement: Serve as the principal product manager for...

Company : Highmark Health Job Description : JOB SUMMARY This is a hybrid role if you live within a 50 mile radius of one of our office locations in PA, NY or DE This role is responsible for contributing to the product strategy and roadmap for a defined product area, by managing a team while working under the direction of leadership. This role focuses on deeply understanding customer needs, market trends, and competitive landscape to inform product development decisions. The incumbent works cross-functionally to manage a team that is executing a portfolio roadmap or portfolio of product roadmaps and delivering high-quality products that meet business objectives. They will manage the product backlog for a specific product or feature set. ESSENTIAL RESPONSIBILITIES Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance...

Job Description As a Product Manager in OCI O&M, you will: Use your expertise in full stack observability and IT operations (e.g., log analytics, systems, database, and application management) to collaborate across engineering, marketing, and customers, delivering innovative cloud offerings for Oracle clients. Lead development and define product specifications and strategy for next-generation observability and management cloud services. Act as the central resource and driving force for product design, process, manufacturing, testing, quality, and marketing initiatives-from concept through launch. Coordinate interdepartmental efforts to ensure project/product delivery on schedule and within budget. Specify, design, and implement major software architecture enhancements. Define project requirements and manage execution of unit test plans; review QA integration and regression test strategies; ensure consistency, testability, and...

Job Description As a core member of the product team, you'll define and prioritize features, partner closely with engineering and UX, and work with customers and field teams to translate real-world needs into impactful product capabilities. The ideal candidate has experience in product management, a strong understanding of analytics and BI tools, and a passion for building data and AI-driven applications. You should be comfortable working cross-functionally, communicating clearly with both technical and non-technical stakeholders, and advocating for the customer throughout the product lifecycle. This is a unique opportunity to help lead the evolution of Oracle Analytics-bringing together data, AI, and user experience to create powerful, modern decision-making tools. Responsibilities Responsibilities Define and drive the product roadmap for AI-powered experiences in Oracle Analytics, focusing on intelligent insights, natural language interaction, automation,...

Become a part of our caring community and help us put health first The Senior Product Manager Conceives of, develops, delivers, and manages products for customer use. The Senior Product Manager work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. Senior Product Manager is a senior individual contributor who orchestrates complex, cross-platform technology initiatives that advance enterprise strategy and operational reliability. As a Senior Product Manager, you will plan and manage the enhancement and/or integration of the business products with a special focus on clinical care management and technology solutions. This role is pivotal in translating business vision into scalable technology solutions, ensuring seamless integration across platforms such as clinical care management platforms, telephony, data systems, and enterprise architecture. The Senior Product Manager will...

Job Description Oracle Database supports the most demanding mission-critical customer requirements, operating at global scale to provide a secure, distributed, multi-tenant data platform for structured as well as unstructured data. The architectural patterns you develop will be used by customers to build applications that require high volume, high velocity and high variability data platforms. The patterns will need to support data sovereignty/residency requirements where a data element is required to stay within a specific geographic boundary. As a member of the product development team, you will understand customer & market requirements, translate them to technical specification, do system design, define the architecture, provide guidance to a team of software developers to deliver the service. This is your opportunity to be a core part of the team that defines and delivers exciting new capabilities for Oracle's flagship Database. We are seeking a candidate with...

Job Description Team Overview The Data Center Infrastructure Delivery team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers who work collaboratively with vendors and internal teams to ensure the successful execution of complex data center construction and network projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. This team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success. Job Summary Strategically, you will be responsible for developing and implementing comprehensive plans that optimize efficiency, cost-effectiveness, and operational excellence in delivery. You will engage with key stakeholders,...

Job Description Oracle Database supports the most demanding mission-critical customer requirements, operating at global scale to provide a secure, distributed, multi-tenant data platform for structured as well as unstructured data. The architectural patterns you develop will be used by customers to build applications that require high volume, high velocity and high variability data platforms. The patterns will need to support data sovereignty/residency requirements where a data element is required to stay within a specific geographic boundary. As a member of the product development team, you will understand customer & market requirements, translate them to technical specification, do system design, define the architecture, provide guidance to a team of software developers to deliver the service. This is your opportunity to be a core part of the team that defines and delivers exciting new capabilities for Oracle's flagship Database. We are seeking a candidate with...

Job Title : Principal Product Designer Location : US (Remote) We are looking for a Principal Product Designer with a portfolio demonstrating high expertise in both desktop and native mobile projects, complex platforms, and processes which can be articulated through presentation and storytelling. We see Principal Product Designers as experts in their field, who can raise the bar as well as produce high quality design. While they are individual contributors, they lead by example and mentor more junior designers. As a Principal Product Designer, you have: 5+ years of relevant, demonstrable experience in Product Design as an individual contributor, producing seamless experiences and visually pleasing designs A good level of business acumen, achieved through your experience in the tech/product industry Ability to find solutions that take into account reusability, feasibility, and both customer and business needs Experience working with Design Systems Experience working in...

The Manager, Global Product Quality - Controlled Substances is responsible for ensuring that all activities related to controlled substances across the product lifecycle meet Good Manufacturing Practices (GMP) and comply with global regulatory requirements, including DEA regulations. This role partners closely with R&D, Supply Chain, Product Development, and Warehousing & Distribution teams to ensure robust quality oversight and regulatory compliance in the handling, storage, manufacturing, and distribution of controlled substances. Key Responsibilities Product Oversight: Provide GMP oversight and guidance during the drug development process including review and approval of documentation and collaboration and oversight of suppliers/contract manufacturers. Act as a liaison with regulatory agencies and internal compliance teams regarding controlled substance matters. Quality & Compliance:Serve as the quality and compliance lead for controlled...

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.? Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! Description This is a key IT Leadership role within the Copeland Global IT Infrastructure Management Team. The role focuses on building...

The Manager, Global Product Quality - Clinical Packaging is responsible for ensuring GMP and GCP compliance in the packaging, labeling, and distribution of clinical trial materials across global operations. This role supports the oversight of clinical packaging activities performed internally and at external vendors, ensuring that quality standards are met and regulatory requirements are maintained throughout the clinical supply chain. The manager will collaborate with cross-functional teams including Clinical Operations, Regulatory Affairs, and Supply Chain to ensure the integrity and traceability of investigational products from packaging through delivery. Key Responsibilities Oversee clinical packaging operations to ensure compliance with GMP, GCP, and applicable global regulatory requirements. In collaboration with the supplier quality team, support qualification and monitoring of external clinical packaging vendors, including audits and performance...

Job Description As a Consulting Member of Technical Staff, you will be a key contributor in designing and building the foundational infrastructure that powers Oracle's next-generation HealthCare Product Suite. Our product is designed to automate complex healthcare workflows-from clinical decision support to patient communication to reimbursement processes. Your expertise in backend systems, data platforms, and distributed architecture will directly enable AI-first solutions that drive outcomes for clinicians, patients, and healthcare operations. What you'll do Own end-to-end architecture for scalable, reliable distributed services and data platforms powering AI-first healthcare applications. Translate high-level system design into architectural documentation, drive engineering peer reviews, and lead technical decision-making. Prototype critical components, bootstrap projects, and contribute high-quality code with strong code review practices....

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: The GTM Product & Engineering Solutions leader will champion the modernization and reimagining of the company's Go-To-Market Partner ecosystem and technology landscape -modernizing systems, streamlining business processes, and driving technology-enabled performance. A key aspect of the role is to evolve and deliver frictionless...

Job Description Team Overview The Data Center Infrastructure Delivery team at Oracle Cloud Infrastructure is a high-performing organization dedicated to delivering state-of-the-art data center facilities at scale and speed. This team drives execution excellence by partnering closely with vendors, contractors, and internal engineering, operations, and design teams. We bring deep expertise in program management, technical design, and on-site delivery to ensure our data centers meet the highest standards of quality, efficiency, and sustainability. As a leader within this group, you will guide and inspire a team of program managers to deliver critical infrastructure that supports Oracle Cloud Infrastructure's rapid growth. Job Summary The Global Program Management team is a Front-End Planning function that plays a pivotal role in driving speed to market by managing pipeline intake and ensuring seamless engagement during contracting and estimating of Non-Recurring Costs...

Job Description Oracle's Cloud Infrastructure team is building new IaaS and PaaS technologies that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with best-in-class compute, storage, networking, database, security, and an ever-expanding set of foundational cloud-based service. The OCI Product Management and Customer Engineering team is leading the product vision, incubation, and initial development of products and cloud services with scope across the entire OCI platform. The OCI Market Intelligence Specialist is a strategic and analytical role responsible for gathering, analyzing, and synthesizing market data to inform and influence the strategic direction, product roadmap, sales execution, and go-to-market (GTM) strategy for Oracle Cloud Infrastructure. Responsibilities Key Responsibilities Competitive Analysis: Conduct in-depth...

Job Description NetSuite is looking for a passionate, creative, and self-directed product leader to help lead a team of product managers responsible for driving the vision, strategy, and roadmap for NetSuite's Enterprise Performance Management (EPM) solutions. This leader will define how organizations plan, budget, forecast, and analyze performance using the NetSuite platform, delivering capabilities that help finance and operations teams make data-driven decisions and drive business growth. The ideal candidate brings a blend of business acumen, technical depth, and leadership experience, with a strong ability to drive clarity, prioritization, and execution across a complex, cross-functional environment. You will partner closely with Engineering, UX, Strategy, and Go-to-Market teams to deliver innovative, customer-centric solutions that advance NetSuite's leadership in cloud ERP We are very interested in candidates who have strong domain experience in financial SaaS...