23 service technician jobs found in Harrisburg

Client Service Delivery Associate III - * * Preferred PST/MST time zones with a pay rate of $21.00 per hour with a 3% annual bonus target. Position Summary The Client Service Delivery Associate III role supports Guardian's mission to keep our promises and serve more people by providing effortless and exceptional service to our voice/telephone inquiries from insured members, employers, brokers, and sales for benefits, billing, eligibility, claim status, and all other miscellaneous inquiries following process and procedures that provide accurate, complete, and thorough service resolution. When needed, this role investigates customers' service issues and proactively resolves problems by documenting details of telephone conversations and the actions taken. Qualified candidates who move forward in the process can expect the following: An invitation to take a 15-minute candidate assessment will be sent via email through our third-party vendor, Glider . There will be...

Become a part of our caring community and help us put health first We are building an innovative Next Best Action (NBA) platform designed to power personalized engagement, gamified incentives, and advanced agentic AI decision-making across the enterprise. As Lead Technical Product Manager (PM-T), you will shape the product vision, define the roadmap, and oversee delivery of the NBA platform. Your responsibilities include integrating data, predictive models, and APIs to enable real-time decisioning, rewards, and AI-driven experiences throughout digital and service channels. You will work in close partnership with engineering, data science, AI, and business teams to develop solutions that drive improvements in Star Ratings, expedite HEDIS gap closure, and enhance CAHPS satisfaction scores. Key Responsibilities Product Vision & Strategy Define and drive the NBA platform strategy to deliver data-driven personalization and intelligent engagement for all...

At WelbeHealth, we serve our communities' most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what. The VP, Product Transformation is accountable for leading the prioritization and effectuation of transformative improvements in the experience that participants, team members, and meaningful stakeholders have when interacting with us in alignment with the company's strategic and operational goals. Success is measured by the degree to which transformation efforts bring about the intended improvement in KPIs outlined in their approved business cases. There is no restriction on functional areas for transformation efforts, but most are anticipated to occur at the intersection of participant-facing operational, clinical, and technical domains where there is opportunity for material impact on meeting strategic and operating plan goals. Similarly, the role has no restriction on...

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who team to deliver on our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. The opportunity The Platforms Practice specializes in mission-critical, intelligent platforms for the world's most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers,...

Job Description We are seeking an experienced Program Manager with subject matter expertise in the application of AI in Analytics solutions . The Program Manager will collaborate with instructional designers, curriculum developers, and production professionals to create and present outstanding content, which may include webinars, workshops, self-directed training, short videos, technical labs, Q&A, other live content, or other digital media. This content is primarily intended for customers utilizing Oracle Analytics solutions, including users, professional analysts, and implementers. The Program Manager will act as a subject matter expert (SME) with strong technical skills and attention to detail, possessing working knowledge and hands-on experience with AI and Agentic AI in the context of Data Warehousing, ETL/ELT, Data Lakes, Data Science and Business Analytics -- with specific coverage of the OAC, OAS, and FDI products. As an SME, they will be responsible for the...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Pearson. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Principal Technology Product Manager – Data Foundation Location: U.S Remote Position Summary Pearson Virtual Schools (PVS) is seeking a Principal Product Manager to lead our Data Foundation program as a senior expert, serving as a key individual contributor. This role is for an experienced, high-impact professional with deep expertise and strategic influence. In this capacity, you will drive the vision and execution of a critical platform modernization initiative (Data...

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who team to deliver on our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. The opportunity The Platforms Practice specializes in mission-critical, intelligent platforms for the world's most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers,...

Job Summary We are seeking a passionate and strategic (Senior Product Marketing Specialist I) to lead the promotion of our Board-to-Board connectors across key markets. This role blends technical advocacy, collateral development, and product strategy to drive awareness, customer engagement, and adoption. This position bridges technical expertise and marketing strategy by supporting product launches, training, and promotional activities across internal teams, distributors, and customers. The role also contributes to the coordination and execution of marketing plans, advertising campaigns, tradeshows, and technical support initiatives. Reporting to the Manager of Product – Device Connectivity, the specialist collaborates closely with internal stakeholders, sales teams, and distribution partners to advance network product solutions and ensure successful market engagement. This position is an individual contributor role and does not include formal people management...

Job Description Product Manager - Product Development Travel: Up to 25% We are seeking a dynamic, results-driven product manager to help us accelerate internal and external adoption of Spatial and Graph, native features of Oracle AI Database. We are a vibrant and collaborative team, with a mission to deliver best-in-the-industry features and cloud services that save time for developers and cost for executives. As part of our team, you will have a unique opportunity to work on both inbound and outbound initiatives, giving you broad experience in product management. We are entering an exciting phase, working to boost adoption and drive significant growth in our market share. We are looking for candidates who: Have 3 to 5 years of experience in product management, technical sales/pre-sales, or software development Working knowledge of SQL, Python, and JavaScript (Java would be a plus) for scripting and demo development Are comfortable with...

Job Description Product Manager - Product Development We are seeking a dynamic, results-driven product manager to help us accelerate internal and external adoption of Spatial and Graph, native features of Oracle AI Database. We are a vibrant and collaborative team, with a mission to deliver best-in-the-industry features and cloud services that save time for developers and cost for executives. As part of our team, you will have a unique opportunity to work on both inbound and outbound initiatives, giving you broad experience in product management. We are entering an exciting phase, working to boost adoption and drive significant growth in our market share. We are looking for candidates who: Have a working knowledge of SQL, Python, and Javascript (Java would be a plus) for scripting and demo development Are comfortable with publishing demo and sample code on GitHub Are familiar with using gen AI for code generation (demos and sample code) and as an aid...

Job Description Sr. Principal Product Manage r - Oracle Cloud Infrastructure (OCI) At Oracle Cloud Infrastructure (OCI) our goal is to increase the value of distributed cloud, rapidly expand both OCI global and local access and provide multi-cloud capabilities that give customers a choice. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world where OCI's values are the foundation of how we deliver excellence. The Oracle Dedicated Cloud Product Management team is looking for an experienced and motivated Senior Principal Product Manager to work with internal and external customers to define the strategy of developer tooling to productize for Dedicated Region Cloud @Customer (DRCC) and Oracle Alloy. Your primary objective will be TO spearhead the strategy and technical requirements of resiliency with Dedicated Cloud Operators to ensure availability and performance within the...

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Summary Under the direction of the Senior Director – SAP Solution Delivery Leader, the Director – SAP Solution Delivery - Finance will play a pivotal role in defining and managing the product and service strategies within the designated SAP portfolio. This leader will collaborate closely with Business-Facing IT Leaders, Enterprise Architects, and IT Delivery Managers to design and deliver high-quality SAP services and solutions. The Director – SAP Solution Delivery - Finance will be accountable for all aspects of new and existing services and products within the Cencora SAP Finance...

Become a part of our caring community and help us put health first The Senior Program Delivery Professional strategically identifies, develops, and implements programs that influence providers, members or market leadership towards value-based relationships and/or improved quality metrics. The Senior Program Delivery Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Program Delivery Professional - IHWA Interoperability plays a key role in driving seamless data integration and collaboration within the In-Home Health and Wellbeing Assessment (IHWA) team and across interoperability initiatives. Serving as a business subject matter expert (SME), this individual partners closely with internal and external stakeholders, as well as the Interoperability team, to advance program objectives. Key responsibilities include collaborating with leaders on...

Become a part of our caring community and help us put health first The Senior Program Delivery Professional strategically identifies, develops, and implements programs that influence providers, members or market leadership towards value-based relationships and/or improved quality metrics. The Senior Program Delivery Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Program Delivery Professional for IHWA is responsible for overseeing and advancing key initiatives that drive organic provider capture following an IHWA visit. This position plays a vital role in enhancing organic performance, supporting improved member care outcomes, and ensuring thorough and accurate documentation. Key responsibilities include monitoring program activities, leading efforts to optimize provider participation, and applying expertise in causal analysis and provider...

Job Description Department Description: The Hardware Product Release Group is part of Oracle's Product Release Operations and is responsible for ensuring the availability of Oracle's Products and Services in our Fusion Cloud applications according to Oracle standard processes and business practices. The group accomplishes this through part creation, model configuration, and pricing set up in the Product Management and Pricing applications. Responsibilities Responsibilities - What you'll do: Provide support to daily operations by managing functional processes Participate in Root Cause and Analysis discussions and provide QA support to ensure high quality standards. Coordinate and support process improvement initiatives, ensuring alignment with organizational goals and strategies. Work collaboratively to support business requirements during process and project implementation. Release coordination with tracking and reporting release...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Oracle. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description Oracle's AI Data Platform is accelerating enterprise AI and redefining how AI applications are built. The Data Platform team is seeking an experienced Principal Product Manager (IC4) to drive strategy, roadmap, and delivery of a modern, scalable Agent/AI/ML platform. You'll be responsible for defining product vision, gathering requirements from customers and stakeholders, and translating them into clear roadmaps that guide engineering investments. You will...

Job Title: Principal Product Manager Location: Remote Job Type: Full-Time About Pearson: At Pearson, we are committed to helping people make progress in their lives through learning. We create innovative and accessible educational products and services that foster personal and professional growth. We are looking for a passionate and skilled Product Director (IC) to join our team and drive the development of cutting-edge educational products. About the Job: We embrace the SVPG Product Operating Model by empowering our product teams to solve hard problems – customer problems and business problems – in ways that our customers love yet work for our business. Our product teams are cross-functional, durable, and generally comprised of a product manager, product design, tech lead and a program manager (4-in-a-box model). We staff our product teams with the skills necessary to come up with effective solutions that are valuable (our customers choose to buy or use),...

Director, Product Management: Capital One Shopping (Remote - Eligible) About Capital One Shopping Capital One Shopping is an industry-leading consumer technology business that is changing the way people buy and save online. The team operates with extreme focus to accelerate growth of the Shopping business, find best-in-market savings for shoppers, and create unique value for our merchant partners. Technology and a rapid test-and-learn methodology are applied to nearly all of our business challenges. The team has a flat organizational structure that emphasizes clear ownership, small teams, and leverage through technology. We are looking for a Product Manager to join our team to improve and integrate new product and revenue opportunities with our merchant partners, and drive cross-functional execution within Shopping. Role Description: In this role, you will be a key driver of business growth - owning all aspects of the team, technology, and tooling that onboards and...

Job Description Department Description: The Cloud Product Release Group is part of Oracle's Product Release Operations and is responsible for ensuring the availability of Oracle's Products and Services in our Fusion Cloud applications according to Oracle standard processes and business practices. The group accomplishes this through part creation, model configuration, and pricing set up in the Product Management and Pricing applications. Role Description: Oracle Product Release is seeking a Summer Intern who will work within the Cloud Product Release Team to assist with the coordination of release milestones, administrative reporting and requirements gathering for enhancements to our process tools. The role will involve the analysis of our release process, managing timelines, release and part creation, reporting and presentations, and cross functional communications within Oracle. Responsibilities - What you'll do: Release coordination with tracking and...

Company : Highmark Health Job Description : JOB SUMMARY The Director of Data Product Management is a leadership role responsible for developing, implementing, and continually refining our customer data product strategy from its foundational stages. This individual will define, develop, and execute the strategy for our core customer data products, ensuring they meet the evolving needs of Highmark and our customers. This individual will lead a team of product managers and analysts focused on specific areas of customer data, driving the realization of our Customer Data Product Strategy vision to empower downstream teams with personalized, high-quality, and timely interactions. This role requires a strong leader who can translate strategic opportunities into actionable product roadmaps, champion data quality and governance, and foster a data-driven culture. A robust technical background and the ability to effectively collaborate with engineering teams are paramount to...

Job Description Oracle is seeking a Director, Product Support to provide strategic and operational leadership for mission-critical support of Oracle's Developer Tools cloud and on-premise product portfolio, including Oracle Visual Builder, Oracle Machine Learning, Oracle Marketplace Forms and Reports. This role is responsible for delivering a scalable, high-reliability, and customer-centric support experience for a global enterprise customer base. The Director will lead global teams, drive operational excellence, improve customer satisfaction, and partner cross-functionally to ensure support capabilities keep pace with product innovation and customer growth. This position plays a critical role in Oracle's cloud strategy by ensuring consistent execution, strong customer advocacy, and continuous improvement across all Product Support functions. Responsibilities Define and execute the vision and strategy for Product Support, aligned with Oracle's cloud and...

Job Description As a Product Manager in OCI O&M, you will: Use your expertise in full stack observability and IT operations (e.g., log analytics, systems, database, and application management) to collaborate across engineering, marketing, and customers, delivering innovative cloud offerings for Oracle clients. Lead development and define product specifications and strategy for next-generation observability and management cloud services. Act as the central resource and driving force for product design, process, manufacturing, testing, quality, and marketing initiatives-from concept through launch. Coordinate interdepartmental efforts to ensure project/product delivery on schedule and within budget. Specify, design, and implement major software architecture enhancements. Define project requirements and manage execution of unit test plans; review QA integration and regression test strategies; ensure consistency, testability, and...

Job Description Job Description What We're Looking For: As an Advanced customer support (ACS) Delivery Manager (DM) you will join a collaborative team of business process and industry experts, driven to develop and present strategic guidance and advice to our existing customers on the most effective use of NetSuite. The ideal candidate has relevant industry experience in the areas of process improvement, accounting, or consulting on back office best practices, and a proven ability to build relationships with customers and partners. The candidate also has experience with an ERP or other business application in an administrator or daily user role, and the proven ability to highlight the benefits of the software to non-users or other departments. What you'll do: - Build long-term strategic relationships with key collaborators of the small and medium-sized businesses in your portfolio, and develop a deep understanding of your customers' business processes, goals, and...