31 technical service jobs found in Juneau

The New Product Introduction (NPI) & Service Creation Solution Architect role is a new function and capability in the MSP Solution Architecture Team. You will be responsible for designing, packaging, and enabling new service offerings built on Rubrik data protection, cyber resilience, and recovery portfolio. This role sits at the intersection of Solution Architecture, Product Management and Go-to-Market, translating product capabilities into standardized, repeatable service offerings for partners (MSPs/MSSPs, cloud providers) and enterprise customers.You will own the technical service blueprint from concept through launch: service definition, reference architectures, delivery playbooks, tooling requirements, partner enablement content and delivery of enablement to MSP partners. You will also support strategic presales opportunities into existing and net new large global MSPs that depend on these new services. Key Responsibilities: Service Creation & New Offering...

The Global Service Product Marketing Manager is the strategic and executional leader responsible for shaping and scaling Tektronix's global service strategy across the Service Solutions Organization (SSO). In this highly visible role, you will define the vision, roadmap, and go-to-market strategy for our full services portfolio-ensuring our solutions deliver measurable customer value, market differentiation, and profitable growth across Tektronix, Keithley, and Elektro-Automatik. You will be the champion of service innovation at the intersection of Product, Sales, Marketing, Operations, and Customer Success. You bring deep customer understanding, commercial acumen, and data-driven decision-making to build offerings that win in the market and accelerate attach, renewals, and long-term customer loyalty. This is a role for a builder: someone who thrives in cross-functional environments, influences without authority, and turns insights into compelling products, pricing...

Job Description Oracle Database supports the most demanding mission-critical customer requirements, operating at global scale to provide a secure, distributed, multi-tenant data platform for structured as well as unstructured data. The architectural patterns you develop will be used by customers to build applications that require high volume, high velocity and high variability data platforms. The patterns will need to support data sovereignty/residency requirements where a data element is required to stay within a specific geographic boundary. As a member of the product development team, you will understand customer & market requirements, translate them to technical specification, do system design, define the architecture, provide guidance to a team of software developers to deliver the service. This is your opportunity to be a core part of the team that defines and delivers exciting new capabilities for Oracle's flagship Database. We are seeking a candidate with...

Manager, Product Management - Velocity Black (Remote) This is your opportunity to join Capital One's new, luxury vertical: Velocity Black. Within Capital One, the Velocity Black team is a leading digital concierge company that delivers travel, entertainment, shopping and dining offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment in one place, making it an integral part of customers' lives. The Product team reimagines the status quo and drives innovative, sustainable experiences through technology. To be successful in the role, you will need to be a well-rounded 'business athlete' - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive...

Become a part of our caring community and help us put health first The Senior Product Manager Conceives of, develops, delivers, and manages products for customer use. The Senior Product Manager work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. Senior Product Manager is a senior individual contributor who orchestrates complex, cross-platform technology initiatives that advance enterprise strategy and operational reliability. As a Senior Product Manager, you will plan and manage the enhancement and/or integration of the business products with a special focus on clinical care management and technology solutions. This role is pivotal in translating business vision into scalable technology solutions, ensuring seamless integration across platforms such as clinical care management platforms, telephony, data systems, and enterprise architecture. The Senior Product Manager will...

Senior Associate, Project Management - Capital One Software (Remote) Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Senior Project Manager at Capital One Software, you can achieve results you never thought possible by leading critical and...

Job Description Oracle Database supports the most demanding mission-critical customer requirements, operating at global scale to provide a secure, distributed, multi-tenant data platform for structured as well as unstructured data. The architectural patterns you develop will be used by customers to build applications that require high volume, high velocity and high variability data platforms. The patterns will need to support data sovereignty/residency requirements where a data element is required to stay within a specific geographic boundary. As a member of the product development team, you will understand customer & market requirements, translate them to technical specification, do system design, define the architecture, provide guidance to a team of software developers to deliver the service. This is your opportunity to be a core part of the team that defines and delivers exciting new capabilities for Oracle's flagship Database. We are seeking a candidate with...

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.? Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! Description This is a key IT Leadership role within the Copeland Global IT Infrastructure Management Team. The role focuses on building...

Job Description As part of the Oracle AI team, you will be responsible for the success of key portions of our AI service portfolio. This Director of Product Manager will manage a team that drives key strategic decisions about our AI model marketplace and model customization experiences for Enterprise users. Responsibilities What You'll Do: Lead a team that conceptualizes, builds and optimizes our portfolio of AI services. Maintain deep relationships with key customers to understand how they plan to transform their business with AI, and how Oracle can deliver meaningful value. Work closely with Development to ensure our services meet customer needs at industry-leading value. Plan service announcements and coordinate beta testing. Provide hands-on training for Customer Support and Technical Sales personnel, as well as for key customers. Develop collateral such as technical and business white papers, success stories, data sheets,...

Job Description As a Consulting Member of Technical Staff, you will be a key contributor in designing and building the foundational infrastructure that powers Oracle's next-generation HealthCare Product Suite. Our product is designed to automate complex healthcare workflows-from clinical decision support to patient communication to reimbursement processes. Your expertise in backend systems, data platforms, and distributed architecture will directly enable AI-first solutions that drive outcomes for clinicians, patients, and healthcare operations. What you'll do Own end-to-end architecture for scalable, reliable distributed services and data platforms powering AI-first healthcare applications. Translate high-level system design into architectural documentation, drive engineering peer reviews, and lead technical decision-making. Prototype critical components, bootstrap projects, and contribute high-quality code with strong code review practices....

Job Description Join our innovative team developing cutting-edge Data Center Management Systems as part of Oracle's DC Infrastructure Automation group. Our DC Infrastructure Automation team is at the forefront of automating and building tools that power data centers globally. We're creating a digital twin of Oracle's Data Centers and automating critical workflows for Data Center Operators and Technicians. We're looking for an experienced Product Manager with a strong background in large-scale enterprise applications and analytics to drive the development of DCO systems. In this role, you'll own the product roadmap, define features, and prioritize initiatives across service lifecycle management, provisioning, service administration, security, compliance, and application integration. If you're a tech-savvy, seasoned product manager with a deep understanding of Cloud Infrastructure, we want to hear from you! Shape the future of Data Center operations with us....

Job Description Oracle is re-imagining the software tools that first responders and law enforcement agencies use every day. By leveraging our decades of investment in cloud technology, data management, communications, and AI, we are equipping public safety professionals with the solutions they deserve to make informed decisions, enhance accountability, and support safer incident outcomes. To help advance our mission, we are seeking a Public Safety Platform Product Manager to play a critical role in shaping Oracle Public Safety Suite (OPSS). This role features broad cross-functional leadership and close collaboration with internal experts across product management, sales, and consulting. Responsibilities What you will do: Analyze client needs, user feedback, and market trends to inform product strategy, roadmap, and feature development. Work closely with engineering to prioritize features, resolve technical challenges, and deliver high-quality...

Become a part of our caring community and help us put health first With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. The Lead Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Lead Product Owner works on problems of diverse scope and complexity ranging from moderate to substantial. This role will be aligned to Humana sales technology platforms, helping further advance capabilities that provide a seamless...

Job Description Oracle's Cloud Infrastructure team is building new IaaS and PaaS technologies that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with best-in-class compute, storage, networking, database, security, and an ever-expanding set of foundational cloud-based service. The OCI Product Management and Customer Engineering team is leading the product vision, incubation, and initial development of products and cloud services with scope across the entire OCI platform. The OCI Market Intelligence Specialist is a strategic and analytical role responsible for gathering, analyzing, and synthesizing market data to inform and influence the strategic direction, product roadmap, sales execution, and go-to-market (GTM) strategy for Oracle Cloud Infrastructure. Responsibilities Key Responsibilities Competitive Analysis: Conduct in-depth...

Become a part of our caring community and help us put health first The Senior Insurance Product Compliance Professional performs consultation and research for policy and certificate language development. Work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Insurance Product Compliance Professional negotiates with state and federal regulatory agencies to obtain approval of insurance policy and certificate forms; supports implementation and maintenance of compliant insurance product policies and certificates; and begins to influence departmental strategy through subject matter expertise. An associate in this role is expected to make independent decisions on moderately complex to complex technical issues regarding project components; operate with minimal direction, and exercise latitude in determining objectives and approaches to assignments. Use your skills to...

Job Description The Oracle Muticloud team is defining the future of databases in the era of cross-cloud and AI. We're looking for a senior product management leader to help set the strategy and product focus for the Multicloud business. This role will work with a broad range of stakeholders across the Multicloud teams, the Oracle database teams, OCI, and our CSP partners to define product direction and ensure high pace execution on product development and go to market. As a Senior Product Management Leader on the OCI Multicloud team, you will be responsible fuel the success of OCI Multicloud solutions in partnership with industry leaders like AWS, Azure, and GCP. You will own and drive the product strategy that nails our customers' needs and innovates beyond the industry standard. You will work with a diverse set of stakeholders to take products from simple ideas all the way to market. As one of the leaders on the team, you will play a key role in shaping our product...

Job Description We are seeking an experienced product leader to define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This includes developing intelligent, autonomous agents that enhance service request automation, knowledge management, agents that handle real-time digital customer interactions to drive self-service containment, and integration with Contact Center as a Service (CCaaS) platforms. You will lead a high-performing product team, collaborating closely with Engineering, User Experience, Sales, Marketing, Services, and Customer Success to deliver AI-driven solutions that transform customer service experiences. Strategy and Vision: Develop a compelling product vision and multi-year strategy for AI Agents in customer service, aligning with the company's overall objectives. Establish clear market positioning and value propositions to drive adoption and revenue...

Director, Product Management (RevOps) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. We also recognize that many other businesses are facing similar data management needs as they accelerate their cloud and data journeys, and are exploring how best to bring some of the tools to market as enterprise B2B software solutions. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market, followed by...

Job Description As a core member of the product team, you'll define and prioritize features, partner closely with engineering and UX, and work with customers and field teams to translate real-world needs into impactful product capabilities. The ideal candidate has experience in product management, a strong understanding of analytics and BI tools, and a passion for building data and AI-driven applications. You should be comfortable working cross-functionally, communicating clearly with both technical and non-technical stakeholders, and advocating for the customer throughout the product lifecycle. This is a unique opportunity to help lead the evolution of Oracle Analytics-bringing together data, AI, and user experience to create powerful, modern decision-making tools. Responsibilities Responsibilities Define and drive the product roadmap for AI-powered experiences in Oracle Analytics, focusing on intelligent insights, natural language interaction, automation,...

Job Description Job Description What We're Looking For: As an Advanced customer support (ACS) Delivery Manager (DM) you will join a collaborative team of business process and industry experts, driven to develop and present strategic guidance and advice to our existing customers on the most effective use of NetSuite. The ideal candidate has relevant industry experience in the areas of process improvement, accounting, or consulting on back office best practices, and a proven ability to build relationships with customers and partners. The candidate also has experience with an ERP or other business application in an administrator or daily user role, and the proven ability to highlight the benefits of the software to non-users or other departments. What you'll do: - Build long-term strategic relationships with key collaborators of the small and medium-sized businesses in your portfolio, and develop a deep understanding of your customers' business processes, goals, and...

Product Support Specialist Req number: R6816 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Product Support Specialist you will provide support to a corporate tax software product. Job Description We are looking for a Product Support Specialist to remotely provide Level One technical support to a corporate tax software product. This position will be full-time and remote and requires weekends ....

Job Title : Principal Product Designer Location : US (Remote) We are looking for a Principal Product Designer with a portfolio demonstrating high expertise in both desktop and native mobile projects, complex platforms, and processes which can be articulated through presentation and storytelling. We see Principal Product Designers as experts in their field, who can raise the bar as well as produce high quality design. While they are individual contributors, they lead by example and mentor more junior designers. As a Principal Product Designer, you have: 5+ years of relevant, demonstrable experience in Product Design as an individual contributor, producing seamless experiences and visually pleasing designs A good level of business acumen, achieved through your experience in the tech/product industry Ability to find solutions that take into account reusability, feasibility, and both customer and business needs Experience working with Design Systems Experience working in...

Job Description The Brand & Product Communications Manager, Events & Experiences is a detail-oriented professional responsible for the strategic planning, organization, and execution of immersive brand experiences within General Motors. This role focuses on procuring and onboarding new creative agencies, conducting competitive analysis of automotive experiences, managing communications, overseeing budget planning, and executing on-site events. The senior manager will work closely with various internal stakeholders and external creative partners to ensure alignment with GM's brand objectives and community engagement initiatives. Key Responsibilities Agency Procurement & Onboarding: Lead efforts in identifying, evaluating, and onboarding creative agencies that align with GM's brand vision, ensuring all partnerships are strategically beneficial and effectively managed. Competitive Analysis: Conduct thorough competitive analyses of other automotive...

Job Description Oracle Cloud Infrastructure delivers high-performance, secure, and scalable compute and AI infrastructure for mission-critical workloads. We are seeking a Senior Director (M5) to lead the Outbound Product Management organization for OCI's Compute and AI Infrastructure portfolio. This single-threaded leader will own market and competitive insights, benchmarking strategy, data and analytics for product health, and customer adoption programs. The role partners closely with Product, Engineering, Sales, Marketing, Finance, and Customer Success to inform roadmap and investment decisions, accelerate adoption of newly launched services, and drive customer and revenue growth with clear, executive-ready communications and recommendations. Strategy and Insight Perform continuous market, customer, and competitive analysis across cloud compute and AI infrastructure to inform roadmap, positioning, and investments. Establish an insights operating cadence and...