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Full time
 
Lead Product Support Engineer
Dentsu New York, NY
Job Description: The Client Support Analyst is responsible for supporting our client’s Loyalty Programs post‑launch within our proprietary loyalty platform. This role serves as a technical point of contact for issue triage, troubleshooting, platform configuration , and configuration quality control , with a strong emphasis on SQL‑based data validation , API testing via Postman , and application‑level debugging in Ruby . This role partners closely with Client Services, Business System Analysts, Product, and Engineering to ensure platform stability, data integrity, and correct client configuration across environments. Key Responsibilities Client & Platform Support Serve as front‑line technical support for assigned client platforms and production environments. Triage incoming support requests, incidents, and defects; assess severity, scope, and client impact. Communicate clearly with internal teams and client stakeholders regarding issue status,...

May 06, 2026
De
SVP, Commerce Media Product & Platforms
Dentsu New York, NY
Job Description: Role Overview As S VP, Commerce Platforms , you will provide executive leadership for dentsu’s commerce technology platform strategy, owning how retail media capabilities are designed, scaled, and operationalized across markets. You will shape the automation and integration layer that underpins commerce planning, activation, measurement, and optimization—ensuring technology enables consistent, data‑driven delivery for clients and internal teams. This role is responsible for translating complex commerce and retail media operations into scalable platform solutions. You will partner closely with Commerce Strategy, Data & Technology, and Engineering leaders to define priorities, align roadmaps, and deliver platform capabilities across ecosystems such as Amazon Ads, Walmart Connect, and other emerging retail media networks. Your success will be measured by adoption, operational impact, and the ability to create platform foundations that scale globally....

Apr 29, 2026
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