17 customer experience representative jobs found

Mission: Pfizer’s mission to deliver breakthroughs that change patients’ lives is powered by innovation, science, and technology. As part of this mission, we seek a visionary Director of AI and Data Product Management to lead the development and lifecycle of AI and data products that transform R&D operations and decision-making. Role Overview This role defines and executes product strategy for AI and data solutions across R&D and the AI Center of Excellence (CoE), ensuring alignment with scientific goals, regulatory requirements, and enterprise digital strategy. You will lead a team of product managers and data scientists, collaborating closely with analysts, engineers, domain experts, and business stakeholders to deliver impactful, scalable, and compliant AI and data products. Reporting to the Director, Strategic Product Delivery, you will drive large, complex, strategic initiatives tied to R&D’s ambitious goals. The ideal candidate combines deep product...

Mission: Pfizer’s mission to deliver breakthroughs that change patients’ lives is powered by innovation, science, and technology. As part of this mission, we seek a visionary Director of AI and Data Product Management to lead the development and lifecycle of AI and data products that transform R&D operations and decision-making. Role Overview This role defines and executes product strategy for AI and data solutions across R&D and the AI Center of Excellence (CoE), ensuring alignment with scientific goals, regulatory requirements, and enterprise digital strategy. You will lead a team of product managers and data scientists, collaborating closely with analysts, engineers, domain experts, and business stakeholders to deliver impactful, scalable, and compliant AI and data products. Reporting to the Director, Strategic Product Delivery, you will drive large, complex, strategic initiatives tied to R&D’s ambitious goals. The ideal candidate combines deep product...

Drive for BFS, the #1 name in the industry and America's largest supplier of building materials, value-added components and building services to the professional market. At Builders FirstSource, we value our drivers and will support you at every turn through continued learning and training, the right equipment, tools, technology, and an overriding commitment to safety and career growth. Responsible for loading, transporting and delivering material to customer sites. Drives delivery vehicle and/or trailer combination to transport material to customer sites. CDL driver operates vehicle weighing 26,000 lbs. or greater GVWR; vehicle 26,000 lbs. or greater towing a trailer less than 10,000 lbs.- Assists customers with unloading material safety and accurately, taking precaution to protect product and customer property.- Required to use a hand-held device, except while driving, to ensure compliance with DVIR and HOS.- Verifies order details and maintain log of deliveries, including...

Senior Director of Product and Engineering (Remote) Full-time Employment - Exempt About Open Supply Hub Open Supply Hub, a US-based global nonprofit, is powering the transition to safe and sustainable supply chains through open data. With our users, we’ve mapped millions of production locations around the world, showing where global production is happening and who is connected to each location. We make that data easy for anyone to work with, opening the door to new solutions, targeted investment, and more effective collaborations. Our vision is to transform supply chain ecosystems for the 100+ million people working in them by mapping 40-million sites globally. We are a small but agile team empowered to make decisions. We celebrate achievements while providing an environment for mistakes, learning and growth. Our focus on openness and accessibility in our external work and partners starts from how we work together within our team. About the role OS Hub is seeking an...

Role Summary As the Sr. Director of Citizen Development and AI products, you are the strategic product leader responsible for a portfolio of low-code and no-code digital tools, including Copilot and Copilot Studio, Power Platform and Connectors. In this high-impact role, you are responsible for crafting and executing a clear, ambitious product strategy that inspires engagement and empowers colleagues globally across the organization to leverage our AI tools and techniques in their daily work. In addition, this role will actively engage with Digital and Technology’s AI Agentic Program. You will ensure that all agentic initiatives are strategically aligned with the overarching North Star objectives of the AI Agentic Program, driving coherence and maximizing organizational impact. Your leadership will drive the adoption and evolution of AI-powered platforms, ensuring these solutions deliver measurable business value, foster innovation, and enhance operational efficiency. By...

Company : Highmark Inc. Job Description : JOB SUMMARY This job requires the incumbent to balance clinical and business acumen to implement and provide ongoing support and oversight of assigned pharmacy programs. This pharmacist will work in a team-oriented environment as a subject matter expert of assigned pharmacy program offerings with both clinical and non-clinical focus. The incumbent is responsible for implementation, market introduction, overall performance, and continuous improvement of their assigned programs. The incumbent will work with internal partners and leadership to develop a firm grasp of the Organization's clinical program strategy as it evolves over time to enhance the value that is delivered to the Organization's customers. ESSENTIAL RESPONSIBILITIES Define the Organization's clinical product eminence strategy and plan, including the identification of key activities (e.g., conferences, publications, white papers, webinars, etc.) that will...

Who We Are The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future. To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and...

Job Description The Oracle Clinical AI Agent team's mission is to deliver an AI platform that serves as the foundation for Oracle's health applications. By embedding generative and conversational AI into these applications, we empower clinicians to simplify their workflows, reduce manual tasks, and focus more on patient care. Our diverse team of innovators is building the future of conversational clinical interfaces-improving the lives of patients and providers worldwide. We work with the agility of a start-up and the impact of an industry leader. Join us and shape the future of healthcare. We are seeking a highly motivated Principal Product Manager to drive the end-to-end development of Clinical AI Agents-from concept to release. In this role, you will work closely with data science, engineering, and UX to explore new opportunity spaces, define gold-standard training data requirements, guide the model development lifecycle, and ensure the delivery of safe, effective, and...

Job Description The Oracle Clinical AI Agent team's mission is to deliver an AI platform that serves as the foundation for Oracle's health applications. By embedding generative and conversational AI into these applications, we empower clinicians to simplify their workflows, reduce manual tasks, and focus more on patient care. Our diverse team of innovators is building the future of conversational clinical interfaces-improving the lives of patients and providers worldwide. We work with the agility of a start-up and the impact of an industry leader. Join us and shape the future of healthcare. We are seeking a highly motivated Senior Principal Product Manager to drive the end-to-end development of Clinical AI Agents-from concept to release. In this role, you will work closely with data science, engineering, and UX to explore new opportunity spaces, define gold-standard training data requirements, guide the model development lifecycle, and ensure the delivery of safe,...

Job Summary The Associate Director Controlled Substances, Quality Global Product Quality - API/DP is responsible for directing quality oversight of clinical and commercial controlled substances manufactured at CMOs under contract by Otsuka. This role is responsible to ensure that clinical and commercial products that may be classified as controlled substances are manufactured, packed, labelled, stored, and transported accordance with regulatory expectations and applicable cGMP/GDP quality standards. This role has global responsibility for directing clinical and commercial product quality to ensure global supply for Otsuka's patients. This role will also work collaboratively with other functional departments across Otsuka Affiliates and Subsidiaries to maintain the effectiveness of the Otsuka Quality Systems that support OPDC-sponsored clinical studies as well as drive continuous improvement. Job Description Responsible for directing quality oversight of GMP contract...

The Manager, Global Product Quality - Clinical Packaging is responsible for ensuring GMP and GCP compliance in the packaging, labeling, and distribution of clinical trial materials across global operations. This role supports the oversight of clinical packaging activities performed internally and at external vendors, ensuring that quality standards are met and regulatory requirements are maintained throughout the clinical supply chain. The manager will collaborate with cross-functional teams including Clinical Operations, Regulatory Affairs, and Supply Chain to ensure the integrity and traceability of investigational products from packaging through delivery. Key Responsibilities Oversee clinical packaging operations to ensure compliance with GMP, GCP, and applicable global regulatory requirements. In collaboration with the supplier quality team, support qualification and monitoring of external clinical packaging vendors, including audits and performance...

The Manager, Global Product Quality - Controlled Substances is responsible for ensuring that all activities related to controlled substances across the product lifecycle meet Good Manufacturing Practices (GMP) and comply with global regulatory requirements, including DEA regulations. This role partners closely with R&D, Supply Chain, Product Development, and Warehousing & Distribution teams to ensure robust quality oversight and regulatory compliance in the handling, storage, manufacturing, and distribution of controlled substances. Key Responsibilities Product Oversight: Provide GMP oversight and guidance during the drug development process including review and approval of documentation and collaboration and oversight of suppliers/contract manufacturers. Act as a liaison with regulatory agencies and internal compliance teams regarding controlled substance matters. Quality & Compliance:Serve as the quality and compliance lead for controlled...

About the Role: Grade Level (for internal use): 12 The Team: The Regulatory & Compliance Commercial team focuses on driving growth and expanding our solutions to effectively address our customers' evolving needs. By prioritizing creativity and agility, we approach problems with an open mind and adapt to fast-paced environments, making informed decisions that enhance our effectiveness. Collaboration and a client-centric approach are fundamental to our culture, enabling us to work efficiently with stakeholders to deliver exceptional service and foster long-term partnerships. Responsibilities and Impact: We are seeking a dynamic and innovative leader, with experience within Investment Banking, Financial Services and/or Software to drive engagement and business success across our Counterparty Manager product suite, which includes solutions such as CLM Pro, Document Solutions, Managed Services and Entity Data. This individual will be responsible for fostering...

About The Role Grade Level (for internal use): 12 The Team: The Regulatory & Compliance Commercial team focuses on driving growth and expanding our solutions to effectively address our customers' evolving needs. By prioritizing creativity and agility, we approach problems with an open mind and adapt to fast-paced environments, making informed decisions that enhance our effectiveness. Collaboration and a client-centric approach are fundamental to our culture, enabling us to work efficiently with stakeholders to deliver exceptional service and foster long-term partnerships. Responsibilities And Impact We are seeking a dynamic and innovative leader, with experience within Investment Banking, Financial Services and/or Software to drive engagement and business success across our Counterparty Manager product suite, which includes solutions such as CLM Pro, Document Solutions, Managed Services and Entity Data. This individual will be responsible for fostering...

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity The role is part of a Global EY Microsoft 365 support team in a large, complex, and multinational environment but is specifically looking for a Google Workspace Platform Product Manager. You will work alongside other Product Managers in the team, as well as technical leads and engineers. This role is for an experienced Product Manager, with high level knowledge on Google Workspace Configuration and Platform management reporting to the Global lead for Foundation services. The individual will be focused on providing Product Manager oversight to the GWS platform, understanding its nuances, its features and products and to help others understand how this plays an important role in our Business Continuity Planning for senior EY...

Job Summary The Associate Director, Global Product Quality - GMP Process is responsible for enabling the optimization and harmonization of key GMP quality practices across the global organization. This role defines, maintains continuously improves critical quality system elements including Product Quality Complaints (PQC), Corrective and Preventive Actions (CAPA), Deviations, and Change Control , ensuring compliance with global regulatory requirements and internal standards. The successful candidate will lead cross-functional initiatives to enhance quality performance, reduce risk, and foster a culture of continuous improvement. Key Responsibilities Process Ownership & Governance:Lead the global strategy and governance for Product Quality Complaints, CAPA, Deviations, and Change Control processes. Develop and implement global standards, procedures, and best practices to ensure consistency and compliance across all global affiliates. Partner with regional and...

The Senior Manager, Global Product Quality - Biologics is responsible for managing quality oversight of clinical and commercial products at CMOs under contract by Otsuka to ensure that they are manufactured, packed, labelled, stored, and transported in a controlled way that is in accordance with regulatory expectations and applicable GMP/GDP quality standards. This role will provide specialized Biologics Quality Assurance support, including oversight of upstream and downstream biologics manufacturing processes, ensuring compliance with biologics-specific GMP requirements. This role has global responsibility for managing clinical and commercial product quality to ensure global supply for Otsuka's patients. Job Description Provides Biologics QA support for Drug Substance and Drug Product, including upstream and downstream biologics manufacturing processes, ensuring GMP compliance for cell culture, bioprocessing, purification, and formulation activities. Responsible...