1 customer implementation analyst jobs found

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager - Contact Center Job Description The Manager Service Delivery is responsible for the direct oversight of a team of Member Operations Service Delivery Analysts. This role provides their team with strategic support, and helps to identify enhancements to process/training. They will recommend adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities Support clients by operating as the liaison between Member Operations teams Maintain client action logs to drive internal project plans and report...