6 customer service agent jobs found

Job Description Insight Global is seeking 2 Senior Product Owners to support a large health insurance client. This role will partner closely with an engineering team that has recently transitioned from the business into technology and is moving toward a product centric, agile delivery model. Key aspects of the role include: Supporting teams that are not currently agile, guiding them through an agile transformation and helping establish core agile practices (e.g., understanding backlogs, sprint planning, Jira usage) Working with applications that are configured and customized for internal telesales agents who sell Medicare products over the phone Collaborating across a mix of vendor provided and internally developed systems, including CRM and sales enablement platforms Supporting and understanding end to end CRM workflows, including how brokers sell plans to prospects and how prospects shop for and enroll in plans We are a company committed to...

Senior Manager, Product Management - Velocity Black Request Experiences (Remote) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We're excited to share that Capital One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here (https://www.capitalone.com/about/newsroom/velocity-black-acquisition/) . Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's...

Cloud Architect, Product Management Location: Remote (US-based) About the Role We are seeking a hands-on, technically deep Cloud Architect to serve as the critical technical bridge between our Engineering, Product Management, and Field teams. In this role, you will act as the primary subject matter expert on the cloud services we support, ensuring our product vision translates into technically sound, commercially viable solutions. You thrive at the intersection of technical execution and product strategy . You'll guide Product Managers during the product development process to ensure first releases of our features meet rigorous enterprise standards, while simultaneously partnering with field teams to ensure post-sale implementations land successfully in complex customer cloud environments. Key Responsibilities Product Strategy & Design: Serve as the technical SME to help PMs translate complex cloud requirements into actionable product...

Job Description Oracle's Supply Chain Management (SCM) Product Strategy team is seeking a highly skilled and innovative AI Tools Product Manager to drive the creation and deployment of internal AI-powered solutions aimed at boosting the team's efficiency and productivity. In this pivotal role, you will both define and execute product strategies for agent-based and generative AI internal tools, merging SCM business expertise with advanced technical capabilities. Your work will enable the Product Strategy team to deliver informed, fast, and accurate decisions while embodying Oracle's commitment to driving the digital transformation of supply chain management. As a member of the SCM Product Strategy team, you will collaborate closely with business stakeholders, engineering, and executive leadership to design, build, and launch AI agents and applications that automate processes, generate actionable insights, and enhance productivity. The ideal candidate blends hands-on...

Job Description Oracle's Supply Chain Management (SCM) Product Strategy team is seeking a highly skilled and innovative AI Tools Product Manager to drive the creation and deployment of internal AI-powered solutions aimed at boosting the team's efficiency and productivity. In this pivotal role, you will both define and execute product strategies for agent-based and generative AI internal tools, merging SCM business expertise with advanced technical capabilities. Your work will enable the Product Strategy team to deliver informed, fast, and accurate decisions while embodying Oracle's commitment to driving the digital transformation of supply chain management. As a member of the SCM Product Strategy team, you will collaborate closely with business stakeholders, engineering, and executive leadership to design, build, and launch AI agents and applications that automate processes, generate actionable insights, and enhance productivity. The ideal candidate blends hands-on...

Job Description As a Senior Principal Product Manager, Advertising Technology, you will lead the conception, design, and evolution of disruptive advertising technology solutions, including next-generation capabilities powered by Generative AI. This leader will drive innovation across the advertising ecosystem-serving both the demand-side (agencies and advertisers) and supply-side (publishers and platforms)-with a focus on unlocking efficiency, personalization, optimization, and measurable value. You will be responsible for setting the strategic product vision for a modern AI-driven advertising platform, identifying disruptive opportunities within the AdTech ecosystem, partnering with engineering teams to lead the specification and delivery of robust product capabilities, and engaging directly with agencies, advertisers, publishers, and partners to validate product direction, gather insights, and drive adoption. The ideal candidate thrives at the intersection of advanced...