33 director of customer engineering jobs found

Company : Highmark Health Job Description : JOB SUMMARY The Director of Data Product Management is a leadership role responsible for developing, implementing, and continually refining our customer data product strategy from its foundational stages. This individual will define, develop, and execute the strategy for our core customer data products, ensuring they meet the evolving needs of Highmark and our customers. This individual will lead a team of product managers and analysts focused on specific areas of customer data, driving the realization of our Customer Data Product Strategy vision to empower downstream teams with personalized, high-quality, and timely interactions. This role requires a strong leader who can translate strategic opportunities into actionable product roadmaps, champion data quality and governance, and foster a data-driven culture. A robust technical background and the ability to effectively collaborate with engineering teams are paramount to...

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these...

Job Description Oracle is seeking a Director, Product Support to provide strategic and operational leadership for mission-critical support of Oracle's Developer Tools cloud and on-premise product portfolio, including Oracle Visual Builder, Oracle Machine Learning, Oracle Marketplace Forms and Reports. This role is responsible for delivering a scalable, high-reliability, and customer-centric support experience for a global enterprise customer base. The Director will lead global teams, drive operational excellence, improve customer satisfaction, and partner cross-functionally to ensure support capabilities keep pace with product innovation and customer growth. This position plays a critical role in Oracle's cloud strategy by ensuring consistent execution, strong customer advocacy, and continuous improvement across all Product Support functions. Responsibilities Define and execute the vision and strategy for Product Support, aligned with Oracle's cloud and...

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (https://careers.pagerduty.com/) At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. PagerDuty is seeking a Senior Product Manager, Incident Analysis to join our talented, customer-focused Incident Management team! As Senior Product Manager, you will report to the Director of Product for Incident Management, and partner closely with design, engineering, and go-to-market teams. You will define and deliver data-driven, user-centric experiences that transform incident data into opportunities for continuous improvement and operational excellence. This is an...

Job Description Oracle Cloud Infrastructure delivers high-performance, secure, and scalable compute and AI infrastructure for mission-critical workloads. We are seeking a Senior Director (M5) to lead the Outbound Product Management organization for OCI's Compute and AI Infrastructure portfolio. This single-threaded leader will own market and competitive insights, benchmarking strategy, data and analytics for product health, and customer adoption programs. The role partners closely with Product, Engineering, Sales, Marketing, Finance, and Customer Success to inform roadmap and investment decisions, accelerate adoption of newly launched services, and drive customer and revenue growth with clear, executive-ready communications and recommendations. Strategy and Insight Perform continuous market, customer, and competitive analysis across cloud compute and AI infrastructure to inform roadmap, positioning, and investments. Establish an insights operating cadence and...

Job Description Oracle Cloud Infrastructure delivers high-performance, secure, and scalable compute and AI infrastructure for mission-critical workloads. We are seeking a Senior Director (M5) to lead the Outbound Product Management organization for OCI's Compute and AI Infrastructure portfolio. This single-threaded leader will own market and competitive insights, benchmarking strategy, data and analytics for product health, and customer adoption programs. The role partners closely with Product, Engineering, Sales, Marketing, Finance, and Customer Success to inform roadmap and investment decisions, accelerate adoption of newly launched services, and drive customer and revenue growth with clear, executive-ready communications and recommendations. Strategy and Insight Perform continuous market, customer, and competitive analysis across cloud compute and AI infrastructure to inform roadmap, positioning, and investments. Establish an insights operating cadence and...

Director II - Technology Delivery Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location will not be considered for employment, unless an accommodation is granted as required by law A proud member of the Elevance Health family of companies, CarelonRx (formerly IngenioRx) leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care. The Director II Technology Delivery is responsible for leading and...

Job Description The Clinical Note AI Agent Product Management Leader will be responsible for defining and executing the global strategy for our rapidly expanding product - Clinical Note AI Agent. This role will drive product innovation and growth across multiple geographies and specialties, lead cross-functional collaboration, and ensure seamless integration with healthcare systems and key stakeholders, including government and reimbursement teams. This is a hands-on product management role with people responsibilities. Strategy & Leadership: Develop and own the product strategy for the Clinical Note AI Agent to drive continued growth and global expansion. Customer Value: Ensure the Clinical Note AI agent provides measurable business value across customer bases, including Emergency Departments, Inpatient settings, and 18+ specialties across the US, UK, Canada, and Australia. Government Engagement: Serve as the principal product manager for...

Role : Senior AI Product Manager Location : US (Remote) The Product Manager is a key member of the Higher Ed Courseware Product Management team. Reporting to the Director, Product Management, Learning Tools and Assessments, the Product Manager is a strong individual contributor that collaborates with colleagues across Higher Education and beyond to manage a small portfolio of related applications that underpin our approach to open form assignments. What You’ll Do Drive growth for our existing Writing Solutions, MediaShare, and Freehand Grader applications Partner with the Director of Product Management to refine a strategy for owned applications rooted in customer research, performance analysis, competitive analysis, and market data Champion product vision and strategy with stakeholders at all levels Translate the strategy into an actionable roadmap by sizing opportunities, defining the work, and aligning with key stakeholders during go-to-market periods Work...

Job Description Join us to shape the future of healthcare, transforming how clinicians deliver care through AI-driven solutions that enhance efficiency, reduce burnout, and improve patient outcomes About the Role We are seeking a driven Product Manager to lead the strategy and execution of healthcare knowledge graph initiatives within Oracle's Clinical AI team. In this role, you will act as a key connector between AI development and the teams building Ambulatory and Acute EHR experiences, ensuring seamless integration of advanced AI capabilities into clinical workflows. You will define product strategies, prioritize initiatives, and manage dependencies across AI agents and knowledge platform projects, translating complex technical opportunities into actionable roadmaps. Your work will directly enable clinicians to leverage AI-driven insights, improving decision-making and delivering measurable impact for patients and care teams. Key Responsibilities Product...

Company : Highmark Health Job Description : JOB SUMMARY This is a hybrid role if you live within a 50 mile radius of one of our office locations in PA, NY or DE This role is responsible for contributing to the product strategy and roadmap for a defined product area, by managing a team while working under the direction of leadership. This role focuses on deeply understanding customer needs, market trends, and competitive landscape to inform product development decisions. The incumbent works cross-functionally to manage a team that is executing a portfolio roadmap or portfolio of product roadmaps and delivering high-quality products that meet business objectives. They will manage the product backlog for a specific product or feature set. ESSENTIAL RESPONSIBILITIES Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance...

Job Description As a Product Manager in OCI O&M, you will: Use your expertise in full stack observability and IT operations (e.g., log analytics, systems, database, and application management) to collaborate across engineering, marketing, and customers, delivering innovative cloud offerings for Oracle clients. Lead development and define product specifications and strategy for next-generation observability and management cloud services. Act as the central resource and driving force for product design, process, manufacturing, testing, quality, and marketing initiatives-from concept through launch. Coordinate interdepartmental efforts to ensure project/product delivery on schedule and within budget. Specify, design, and implement major software architecture enhancements. Define project requirements and manage execution of unit test plans; review QA integration and regression test strategies; ensure consistency, testability, and...

Job Description As a core member of the product team, you'll define and prioritize features, partner closely with engineering and UX, and work with customers and field teams to translate real-world needs into impactful product capabilities. The ideal candidate has experience in product management, a strong understanding of analytics and BI tools, and a passion for building data and AI-driven applications. You should be comfortable working cross-functionally, communicating clearly with both technical and non-technical stakeholders, and advocating for the customer throughout the product lifecycle. This is a unique opportunity to help lead the evolution of Oracle Analytics-bringing together data, AI, and user experience to create powerful, modern decision-making tools. Responsibilities Responsibilities Define and drive the product roadmap for AI-powered experiences in Oracle Analytics, focusing on intelligent insights, natural language interaction, automation,...

Job Description Team Overview The Data Center Infrastructure Delivery team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers who work collaboratively with vendors and internal teams to ensure the successful execution of complex data center construction and network projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. This team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success. Job Summary Strategically, you will be responsible for developing and implementing comprehensive plans that optimize efficiency, cost-effectiveness, and operational excellence in delivery. You will engage with key stakeholders,...

Become a part of our caring community and help us put health first The Senior Product Manager Conceives of, develops, delivers, and manages products for customer use. The Senior Product Manager work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. Senior Product Manager is a senior individual contributor who orchestrates complex, cross-platform technology initiatives that advance enterprise strategy and operational reliability. As a Senior Product Manager, you will plan and manage the enhancement and/or integration of the business products with a special focus on clinical care management and technology solutions. This role is pivotal in translating business vision into scalable technology solutions, ensuring seamless integration across platforms such as clinical care management platforms, telephony, data systems, and enterprise architecture. The Senior Product Manager will...

Job Description Oracle Database supports the most demanding mission-critical customer requirements, operating at global scale to provide a secure, distributed, multi-tenant data platform for structured as well as unstructured data. The architectural patterns you develop will be used by customers to build applications that require high volume, high velocity and high variability data platforms. The patterns will need to support data sovereignty/residency requirements where a data element is required to stay within a specific geographic boundary. As a member of the product development team, you will understand customer & market requirements, translate them to technical specification, do system design, define the architecture, provide guidance to a team of software developers to deliver the service. This is your opportunity to be a core part of the team that defines and delivers exciting new capabilities for Oracle's flagship Database. We are seeking a candidate with...

Job Description Oracle Database supports the most demanding mission-critical customer requirements, operating at global scale to provide a secure, distributed, multi-tenant data platform for structured as well as unstructured data. The architectural patterns you develop will be used by customers to build applications that require high volume, high velocity and high variability data platforms. The patterns will need to support data sovereignty/residency requirements where a data element is required to stay within a specific geographic boundary. As a member of the product development team, you will understand customer & market requirements, translate them to technical specification, do system design, define the architecture, provide guidance to a team of software developers to deliver the service. This is your opportunity to be a core part of the team that defines and delivers exciting new capabilities for Oracle's flagship Database. We are seeking a candidate with...

Company Description For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit www.masterbrand.com to learn more and join us in building great experiences together! Job Description The Product Configuration Systems Specialist role is designed to lead and support product bill of materials (BOM) and item master setup within the stock ERP system category. It plays a pivotal role in ensuring accurate and timely configuration of product data to support: new product development,...

The Manager, Global Product Quality - Clinical Packaging is responsible for ensuring GMP and GCP compliance in the packaging, labeling, and distribution of clinical trial materials across global operations. This role supports the oversight of clinical packaging activities performed internally and at external vendors, ensuring that quality standards are met and regulatory requirements are maintained throughout the clinical supply chain. The manager will collaborate with cross-functional teams including Clinical Operations, Regulatory Affairs, and Supply Chain to ensure the integrity and traceability of investigational products from packaging through delivery. Key Responsibilities Oversee clinical packaging operations to ensure compliance with GMP, GCP, and applicable global regulatory requirements. In collaboration with the supplier quality team, support qualification and monitoring of external clinical packaging vendors, including audits and performance...

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.? Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! Description This is a key IT Leadership role within the Copeland Global IT Infrastructure Management Team. The role focuses on building...

The Manager, Global Product Quality - Controlled Substances is responsible for ensuring that all activities related to controlled substances across the product lifecycle meet Good Manufacturing Practices (GMP) and comply with global regulatory requirements, including DEA regulations. This role partners closely with R&D, Supply Chain, Product Development, and Warehousing & Distribution teams to ensure robust quality oversight and regulatory compliance in the handling, storage, manufacturing, and distribution of controlled substances. Key Responsibilities Product Oversight: Provide GMP oversight and guidance during the drug development process including review and approval of documentation and collaboration and oversight of suppliers/contract manufacturers. Act as a liaison with regulatory agencies and internal compliance teams regarding controlled substance matters. Quality & Compliance:Serve as the quality and compliance lead for controlled...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: The GTM Product & Engineering Solutions leader will champion the modernization and reimagining of the company's Go-To-Market Partner ecosystem and technology landscape -modernizing systems, streamlining business processes, and driving technology-enabled performance. A key aspect of the role is to evolve and deliver frictionless...

Job Description As a Consulting Member of Technical Staff, you will be a key contributor in designing and building the foundational infrastructure that powers Oracle's next-generation HealthCare Product Suite. Our product is designed to automate complex healthcare workflows-from clinical decision support to patient communication to reimbursement processes. Your expertise in backend systems, data platforms, and distributed architecture will directly enable AI-first solutions that drive outcomes for clinicians, patients, and healthcare operations. What you'll do Own end-to-end architecture for scalable, reliable distributed services and data platforms powering AI-first healthcare applications. Translate high-level system design into architectural documentation, drive engineering peer reviews, and lead technical decision-making. Prototype critical components, bootstrap projects, and contribute high-quality code with strong code review practices....

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Technology Consulting - Digital Engineering - CDP – Solution Engineering – Agile Delivery - Staff Consultant EY advises clients to envision, articulate, architect, assess, plan and implement leading edge solutions to efficiently run their businesses and/or provide value to their customers. These service areas span E-commerce, Digital Experience, Mobile Applications, Digital Platforms, Digital Technology Strategy, and Digital IT Operations. The opportunity In this rapidly growing area, you will have the opportunity to spread your wings and develop a broad skillset to meet the evolving demands of the digital landscape. Most of your time will be spent embedded with our clients’ team helping turn strategy into reality...