5 help desk it support jobs found

A wholesale distributor and designer of fashion eyewear and eyeglass frames is seeking a detail-oriented Product Support Specialist to join our growing team in a fast-paced, "promote-from-within" environment in Amityville, NY! This role is the operational backbone of our product department, managing the lifecycle of our inventory from vendor ordering to trade show readiness. We are looking for a candidate who is ready to grow—our most recent hire in this role was just promoted into management!  If you are interested in this opportunity, please apply to this posting today or send your resume to jenn.eng@randstadusa.com for immediate consideration! salary: $24 - $27 per hour shift: First work hours: 8 AM - 5 PM education: High School Responsibilities Supply Chain & Vendor Coordination: Order Management: Execute the creation and rigorous follow-up of all vendor orders to ensure timely delivery. PO Logistics: Handle the receiving of purchase orders and maintain...

Job Description: The Client Support Analyst is responsible for supporting our client’s Loyalty Programs post‑launch within our proprietary loyalty platform. This role serves as a technical point of contact for issue triage, troubleshooting, platform configuration , and configuration quality control , with a strong emphasis on SQL‑based data validation , API testing via Postman , and application‑level debugging in Ruby . This role partners closely with Client Services, Business System Analysts, Product, and Engineering to ensure platform stability, data integrity, and correct client configuration across environments. Key Responsibilities Client & Platform Support Serve as front‑line technical support for assigned client platforms and production environments. Triage incoming support requests, incidents, and defects; assess severity, scope, and client impact. Communicate clearly with internal teams and client stakeholders regarding issue status,...

Product Specialist, Bureau of IT Infrastructure and Support Services DEPT OF HEALTH/MENTAL HYGIENE Posted On: 04/23/2026 Full-Time Location QUEENS Exam May Be Required Department IT Infrastructure And Support Salary Range: $95,233.00 – $104,838.00 Save Job Description The New York City Department of Health and Mental Hygiene (DOHMH) is the nation's leading public health agency protecting and promoting health of all New Yorkers. Our 7,000-plus team members bring an extraordinary array of languages, cultures, and experiences to bear on the work of public health. Our diversity fuels creativity because all perspectives are heard and valued. DOHMH aims to improve the health outcomes of all New Yorkers by centering persistent racial inequities and promotion of social justice at the core of its work. The Division of Information Technology aims to align technology solutions with the DOHMH...

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role Provides direction to product development and the overall process of the product and services function. Builds products and services from existing ideas and helps to develop new ideas based on industry experience and contact with customers and prospects. Increases profitability of existing products and services to developing new solutions which advance business objectives and client...

About the Opportunity The Customer Insights & Adoption (CIA) team is hiring a Senior Product Architect, Internal Tools (f/m/d) to design and build internal products that help Contentful teams work smarter. This role serves internal product development, turning ambiguous workflow problems into useful systems that improve how Customer Experience, Sales, and Partner-facing teams operate every day. This is a hands-on role with approximately 60% implementation and 40% architecture and planning . You will actively contribute production code while owning technical design and direction for a focused set of internal tools that support pipeline, retention, and customer experience outcomes. You'll prototype, iterate, and operationalize internal systems that are lightweight where they should be, durable where they need to be, and designed for clear long-term ownership. If you are excited by the idea of shipping high-leverage internal tools, bringing order to messy workflows,...