Actalent
Boston, MA, USA
Job Description Actalent is hiring a Delivery Manager for a permanent role. The Delivery Manager is responsible for ensuring successful project delivery by managing service-level objectives, driving client success, and leading delivery operations. This role involves overseeing center-based or onsite-managed projects within assigned industry segments, ensuring compliance with organizational frameworks, and maintaining strong customer relationships at all levels. Responsibilities Own end-to-end delivery of projects, ensuring adherence to scope, cost, quality, and timelines. Collaborate with Account Teams to manage risk, project scope, and contractual obligations. Monitor and manage project budgets, revenue trackers, and resource allocation. Ensure compliance with Business Acquisition and Execution Processes. Build and maintain strong relationships with customer stakeholders, including executive-level contacts. Serve as an escalation point for...


