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Humana
Lead Technical Product Owner - Next Best Action (NBA) Platform
Humana Boston, MA, USA
Become a part of our caring community and help us put health first We are building an innovative Next Best Action (NBA) platform designed to power personalized engagement, gamified incentives, and advanced agentic AI decision-making across the enterprise. As Lead Technical Product Manager (PM-T), you will shape the product vision, define the roadmap, and oversee delivery of the NBA platform. Your responsibilities include integrating data, predictive models, and APIs to enable real-time decisioning, rewards, and AI-driven experiences throughout digital and service channels. You will work in close partnership with engineering, data science, AI, and business teams to develop solutions that drive improvements in Star Ratings, expedite HEDIS gap closure, and enhance CAHPS satisfaction scores. Key Responsibilities Product Vision & Strategy Define and drive the NBA platform strategy to deliver data-driven personalization and intelligent engagement for all...

Jan 18, 2026
MI
Full time
 
Engineer III, Drug Product MS&T
Moderna, Inc. Norwood, MA, USA
The Role: In this role, you will be a key technical leader in the organization, responsible for the development, implementation, and optimization of internal Drug Product operations including formulation, filling, inspection, packaging, and labeling processes to support clinical and commercial production at a new state-of-the-art Drug Product (Fill Finish) cGMP manufacturing facility This role requires onsite presence at the Norwood, MA, USA facility. Here’s What You’ll Do Serve as a technical lead or key contributor for drug product fill-finish (aseptic manufacturing), inspection, and labeling processes. Provide on-the-floor support during routine operations and batch execution, including support for deviations and investigations. Lead troubleshooting of process or equipment-related issues, collaborating with cross-functional teams. Support technology transfer activities to internal or external manufacturing sites. Participate in the setup,...

Jan 18, 2026
Humana
Care Delivery Telesales Supervisor, Outbound- Remote
Humana Boston, MA, USA
Become a part of our caring community and help us put health first The Supervisor, Outbound Sales Support leads the team who conducts selling activities related to outbound calls within a primary care setting. Assists the team with strategies to re-engage and/or drive retention of customers. The Supervisor, Outbound Sales Support works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach. Job Functions: Leads the team responsible for winning back and re-engaging Medicare eligible patients through telephonic conversations. Guides proactive determination of patients' needs in order to provide stellar customer service leading to re-engaging former patients. Ensures team effectively describes services offered and sells prospective patients on the...

Jan 13, 2026
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