66 support technician jobs found

Job Description: The Product Support Representative role provides multi-channel, office based technical operating and service advice to Authorized Service Providers, Dealers and Customers, for efficient issue resolution. The Product Support Representative will act as the direct link between the ASP, Dealers, Customers, and the Manufacturing Support teams, including but not limited to Engineering, Technical Publications and Product Management. What You’ll Do Receives calls from customers on equipment operating troubles. Interview customers to understand the operating symptoms, then advises the customer of the course of action by explaining the possible solution and the steps that must be taken to restore equipment to safe and efficient operation. Receive inquiries from customers to obtain warranty and operating information on Genie products. Supply information to the customer verbally, in writing, or by sending materials that respond to the request. Identify parts and...

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see...

Job Description Department Description: The Hardware Product Release Group is part of Oracle's Product Release Operations and is responsible for ensuring the availability of Oracle's Products and Services in our Fusion Cloud applications according to Oracle standard processes and business practices. The group accomplishes this through part creation, model configuration, and pricing set up in the Product Management and Pricing applications. Responsibilities Responsibilities - What you'll do: Provide support to daily operations by managing functional processes Participate in Root Cause and Analysis discussions and provide QA support to ensure high quality standards. Coordinate and support process improvement initiatives, ensuring alignment with organizational goals and strategies. Work collaboratively to support business requirements during process and project implementation. Release coordination with tracking and reporting release...

Job Title: Principal Product Manager Location: Remote Job Type: Full-Time About Pearson: At Pearson, we are committed to helping people make progress in their lives through learning. We create innovative and accessible educational products and services that foster personal and professional growth. We are looking for a passionate and skilled Product Director (IC) to join our team and drive the development of cutting-edge educational products. About the Job: We embrace the SVPG Product Operating Model by empowering our product teams to solve hard problems – customer problems and business problems – in ways that our customers love yet work for our business. Our product teams are cross-functional, durable, and generally comprised of a product manager, product design, tech lead and a program manager (4-in-a-box model). We staff our product teams with the skills necessary to come up with effective solutions that are valuable (our customers choose to buy or use), viable...

Your Opportunity: We are looking for a highly motivated Engineering student to join our team as a Product Display Co-op from May- December 2026. Greenheck Group is a dynamic, multi-branded international commercial HVAC manufacturer. Our equipment is used worldwide in commercial, institutional, and industrial facilities, ranging from comfort ventilation to manufacturing processes. Our efficient products improve comfort, safety, and health of lives across the planet. Since 1947, we are deeply committed to helping you “Build Your Future,” through professional growth, challenging projects, and exciting opportunities to explore your career path. What you’ll be doing: Build engaging product samples and demos that highlight new innovations as requested. Maintain and enhance the Education Center Product Galleries and demos to create impactful learning experiences. Lead and collaborate with others assisting the product display group on key tasks. Manage the...

Job Description Department Description: The Cloud Product Release Group is part of Oracle's Product Release Operations and is responsible for ensuring the availability of Oracle's Products and Services in our Fusion Cloud applications according to Oracle standard processes and business practices. The group accomplishes this through part creation, model configuration, and pricing set up in the Product Management and Pricing applications. Role Description: Oracle Product Release is seeking a Summer Intern who will work within the Cloud Product Release Team to assist with the coordination of release milestones, administrative reporting and requirements gathering for enhancements to our process tools. The role will involve the analysis of our release process, managing timelines, release and part creation, reporting and presentations, and cross functional communications within Oracle. Responsibilities - What you'll do: Release coordination with tracking and...

Job Description Join us to shape the future of healthcare, transforming how clinicians deliver care through AI-driven solutions that enhance efficiency, reduce burnout, and improve patient outcomes About the Role We are seeking a driven Product Manager to lead the strategy and execution of healthcare knowledge graph initiatives within Oracle's Clinical AI team. In this role, you will act as a key connector between AI development and the teams building Ambulatory and Acute EHR experiences, ensuring seamless integration of advanced AI capabilities into clinical workflows. You will define product strategies, prioritize initiatives, and manage dependencies across AI agents and knowledge platform projects, translating complex technical opportunities into actionable roadmaps. Your work will directly enable clinicians to leverage AI-driven insights, improving decision-making and delivering measurable impact for patients and care teams. Key Responsibilities Product...

Director, Product Management: Capital One Shopping (Remote - Eligible) About Capital One Shopping Capital One Shopping is an industry-leading consumer technology business that is changing the way people buy and save online. The team operates with extreme focus to accelerate growth of the Shopping business, find best-in-market savings for shoppers, and create unique value for our merchant partners. Technology and a rapid test-and-learn methodology are applied to nearly all of our business challenges. The team has a flat organizational structure that emphasizes clear ownership, small teams, and leverage through technology. We are looking for a Product Manager to join our team to improve and integrate new product and revenue opportunities with our merchant partners, and drive cross-functional execution within Shopping. Role Description: In this role, you will be a key driver of business growth - owning all aspects of the team, technology, and tooling that onboards and...

VP Consulting DeliveryRemote - United StatesJR012636 At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things _!_ We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose. Honesty Reliability Curiosity Collaboration Passion About the role and what you'll be doing: The VP of Delivery Excellence is a senior executive responsible for ensuring the successful execution of consulting services and projects across the organization. This leader drives operational excellence, customer...

Job Description As a Product Manager in OCI O&M, you will: Use your expertise in full stack observability and IT operations (e.g., log analytics, systems, database, and application management) to collaborate across engineering, marketing, and customers, delivering innovative cloud offerings for Oracle clients. Lead development and define product specifications and strategy for next-generation observability and management cloud services. Act as the central resource and driving force for product design, process, manufacturing, testing, quality, and marketing initiatives-from concept through launch. Coordinate interdepartmental efforts to ensure project/product delivery on schedule and within budget. Specify, design, and implement major software architecture enhancements. Define project requirements and manage execution of unit test plans; review QA integration and regression test strategies; ensure consistency, testability, and...

Job Description Oracle is seeking a Director, Product Support to provide strategic and operational leadership for mission-critical support of Oracle's Developer Tools cloud and on-premise product portfolio, including Oracle Visual Builder, Oracle Machine Learning, Oracle Marketplace Forms and Reports. This role is responsible for delivering a scalable, high-reliability, and customer-centric support experience for a global enterprise customer base. The Director will lead global teams, drive operational excellence, improve customer satisfaction, and partner cross-functionally to ensure support capabilities keep pace with product innovation and customer growth. This position plays a critical role in Oracle's cloud strategy by ensuring consistent execution, strong customer advocacy, and continuous improvement across all Product Support functions. Responsibilities Define and execute the vision and strategy for Product Support, aligned with Oracle's cloud and...

Job Summary The Associate Director Controlled Substances, Quality Global Product Quality - API/DP is responsible for directing quality oversight of clinical and commercial controlled substances manufactured at CMOs under contract by Otsuka. This role is responsible to ensure that clinical and commercial products that may be classified as controlled substances are manufactured, packed, labelled, stored, and transported accordance with regulatory expectations and applicable cGMP/GDP quality standards. This role has global responsibility for directing clinical and commercial product quality to ensure global supply for Otsuka's patients. This role will also work collaboratively with other functional departments across Otsuka Affiliates and Subsidiaries to maintain the effectiveness of the Otsuka Quality Systems that support OPDC-sponsored clinical studies as well as drive continuous improvement. Job Description Responsible for directing quality oversight of GMP contract...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for META. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Summary Meta Product Management Leaders work with cross-functional teams of engineers, designers, data scientists and researchers to build products. We are looking for extremely entrepreneurial Product Management Leaders to help innovate and execute product initiatives across the company and value moving quickly. This job description represents different full-time roles across Meta. Required Skills Product Management, Director Responsibilities: Lead a team through the...

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Brady. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. What We Need The Product Manager supports the development of a strategic plan and the execution of a comprehensive portfolio roadmap for assigned category offerings. Works in close cooperation with Marketing, Sales, Finance and R&D teams for the purpose of maximizing sales & profitability under the supervision of Product Management Leadership. This is an onsite role at our Milwaukee office. What You'll Be Doing Support the development and implementation of a long term...

Job Description Team Overview The Data Center Infrastructure Delivery team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers who work collaboratively with vendors and internal teams to ensure the successful execution of complex data center construction and network projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. This team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success. Job Summary Strategically, you will be responsible for developing and implementing comprehensive plans that optimize efficiency, cost-effectiveness, and operational excellence in delivery. You will engage with key stakeholders,...

Job Description Job Description What We're Looking For: As an Advanced customer support (ACS) Delivery Manager (DM) you will join a collaborative team of business process and industry experts, driven to develop and present strategic guidance and advice to our existing customers on the most effective use of NetSuite. The ideal candidate has relevant industry experience in the areas of process improvement, accounting, or consulting on back office best practices, and a proven ability to build relationships with customers and partners. The candidate also has experience with an ERP or other business application in an administrator or daily user role, and the proven ability to highlight the benefits of the software to non-users or other departments. What you'll do: - Build long-term strategic relationships with key collaborators of the small and medium-sized businesses in your portfolio, and develop a deep understanding of your customers' business processes, goals, and...

Job Description Oracle is seeking an experienced Product Marketing Manager to orchestrate global product and feature introductions for the Oracle AI Database portfolio. In this high-visibility role, you'll collaborate closely with product management and development to manage a global product and feature launch calendar and ensure the requisite content assets are delivered on time in support of general availability and launch events for external constituencies. This role includes both content creation in support of new product and feature launches and management and orchestration of key launch components, including Build of Materials (BOM) development. We are looking for a results-driven product marketing leader with a proven track record of launching high profile products in dynamic B2B environments. Marketing content generation will be a core focus of this role. You will leverage your deep understanding of cloud database requirements, AI and data, data platforms, agentic...

Manager, Product Management - Velocity Black (Remote) This is your opportunity to join Capital One's new, luxury vertical: Velocity Black. Within Capital One, the Velocity Black team is a leading digital concierge company that delivers travel, entertainment, shopping and dining offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment in one place, making it an integral part of customers' lives. The Product team reimagines the status quo and drives innovative, sustainable experiences through technology. To be successful in the role, you will need to be a well-rounded 'business athlete' - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive...

Become a part of our caring community and help us put health first The Senior Product Manager Conceives of, develops, delivers, and manages products for customer use. The Senior Product Manager work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. Senior Product Manager is a senior individual contributor who orchestrates complex, cross-platform technology initiatives that advance enterprise strategy and operational reliability. As a Senior Product Manager, you will plan and manage the enhancement and/or integration of the business products with a special focus on clinical care management and technology solutions. This role is pivotal in translating business vision into scalable technology solutions, ensuring seamless integration across platforms such as clinical care management platforms, telephony, data systems, and enterprise architecture. The Senior Product Manager will...

Job Description As a core member of the product team, you'll define and prioritize features, partner closely with engineering and UX, and work with customers and field teams to translate real-world needs into impactful product capabilities. The ideal candidate has experience in product management, a strong understanding of analytics and BI tools, and a passion for building data and AI-driven applications. You should be comfortable working cross-functionally, communicating clearly with both technical and non-technical stakeholders, and advocating for the customer throughout the product lifecycle. This is a unique opportunity to help lead the evolution of Oracle Analytics-bringing together data, AI, and user experience to create powerful, modern decision-making tools. Responsibilities Responsibilities Define and drive the product roadmap for AI-powered experiences in Oracle Analytics, focusing on intelligent insights, natural language interaction, automation,...

Senior Associate, Project Management - Capital One Software (Remote) Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Senior Project Manager at Capital One Software, you can achieve results you never thought possible by leading critical and...

Job Description Oracle Database supports the most demanding mission-critical customer requirements, operating at global scale to provide a secure, distributed, multi-tenant data platform for structured as well as unstructured data. The architectural patterns you develop will be used by customers to build applications that require high volume, high velocity and high variability data platforms. The patterns will need to support data sovereignty/residency requirements where a data element is required to stay within a specific geographic boundary. As a member of the product development team, you will understand customer & market requirements, translate them to technical specification, do system design, define the architecture, provide guidance to a team of software developers to deliver the service. This is your opportunity to be a core part of the team that defines and delivers exciting new capabilities for Oracle's flagship Database. We are seeking a candidate with...

Job Description The Oracle Clinical Al Agent team's mission is to deliver an Al platform that serves as the foundation for Oracle's health applications. By embedding generative and conversational Al into these applications, we empower clinicians to simplify their workflows, reduce manual tasks, and focus more on patient care. Our diverse team of innovators is building the future of conversational clinical interfaces-improving the lives of patients and providers worldwide. We work with the agility of a start-up and the impact of an industry leader. Join us and shape the future of healthcare. We are seeking a highly motivated Principal Product Manager to drive the expansion and ecosystem enablement of Semantic Agent Builder. Semantic Agent Builder empowers teams to create high-value Al agents on our semantic data platform for use with the Oracle Health EHR. You will own the strategy and delivery of building an agent ecosystem, working with the semantic data platform and...