5 agent jobs found in Albany

Job Description The Clinical Note AI Agent Product Management Leader will be responsible for defining and executing the global strategy for our rapidly expanding product - Clinical Note AI Agent. This role will drive product innovation and growth across multiple geographies and specialties, lead cross-functional collaboration, and ensure seamless integration with healthcare systems and key stakeholders, including government and reimbursement teams. This is a hands-on product management role with people responsibilities. Strategy & Leadership: Develop and own the product strategy for the Clinical Note AI Agent to drive continued growth and global expansion. Customer Value: Ensure the Clinical Note AI agent provides measurable business value across customer bases, including Emergency Departments, Inpatient settings, and 18+ specialties across the US, UK, Canada, and Australia. Government Engagement: Serve as the principal product manager for...

Job Description We are seeking an experienced product leader to define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This includes developing intelligent, autonomous agents that enhance service request automation, knowledge management, agents that handle real-time digital customer interactions to drive self-service containment, and integration with Contact Center as a Service (CCaaS) platforms. You will lead a high-performing product team, collaborating closely with Engineering, User Experience, Sales, Marketing, Services, and Customer Success to deliver AI-driven solutions that transform customer service experiences. Strategy and Vision: Develop a compelling product vision and multi-year strategy for AI Agents in customer service, aligning with the company's overall objectives. Establish clear market positioning and value propositions to drive adoption and revenue...

Senior Associate, Product Management: Velocity Black (Remote) This is your opportunity to join Capital One's new, luxury vertical: Velocity Black. Within Capital One, the Velocity Black team is a leading digital concierge company that delivers travel, entertainment, shopping and dining offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment in one place, making it an integral part of customers' lives. The Product team reimagines the status quo and drives innovative, sustainable experiences through technology. To be successful in the role, you will need to be a well-rounded 'business athlete' - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects...

We are seeking a dynamic and strategic Digital Strategist / Change Management to lead clients through the change management lifecycle as part of value realization engagements. This role is pivotal in enabling marketing organizations to unlock growth, improve performance, and accelerate digital transformation by aligning people, processes, and platforms. You'll partner with executive sponsors and product owners to activate prioritized use cases, accelerate adoption, and institutionalize new ways of working. Key Responsibilities: Change Management & Enablement Lead stakeholder mapping, sponsorship models, and governance; run change impact assessments and readiness plans. Design and deliver enablement (role-based training, playbooks, office hours) for marketers, analysts, data engineers, and journey designers. Orchestrate communication plans and feedback loops to sustain adoption and continuously improve ways of working. Operating Model &...

Job Description Oracle Cloud Infrastructure (OCI) is Oracle's next-generation enterprise cloud platform, delivering high-performance, secure, and scalable compute, networking, AI, storage, and development services. The Data Services team powers core data systems enabling Oracle engineers and customers to build, deploy, and scale cloud applications with confidence. What you'll do We are seeking a VP of Product Management to lead product messaging, strategy, developer advocacy, and go-to-market activities for Oracle Cloud's Developer Platform. This role oversees a wide portfolio of developer and observability tools used daily by tens of thousands of internal and external developers to build, manage, and operate both traditional and cloud-native services across Oracle's diverse customer base. Reporting directly to the Senior Vice President of Developer Platform, you will collaborate closely with your peer engineering leaders to drive product strategy, shape the product...