25 support technician jobs found in Albany

Job Description Work Arrangement This role is based remotely but if you live within a 50-mile radius of Austin, Detroit, Mountain View or Warren, you are expected to report to that location three times a week, at a minimum. Role Summary The Manager, Performance Management, will lead the build, launch, and ongoing operations of GM's new global function responsible for formal performance management. This role oversees the design and implementation of global standards, SOPs, Workday workflows, and case administration processes, and will manage the team responsible for end-to-end formal performance management across all regions. Key Responsibilities Lead the build effortrequiredto stand up the Performance Managementfunction, including development of global standards, definitions, and process maps. Design andfinalizeglobal SOPs, templates, manager guidance, and country-specific localization for informal vs. formal performance management. Partner...

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization, As a Senior Enablement Program Manager , you will be a strategic leader within our GTM Enablement...

Job Description Oracle Cloud is searching for a Director, Program Management in our Nashville HQ. As Oracle continues its rapid growth, our team is focused on optimizing and streamlining key business processes to drive efficiency and scalability across the organization. In this high-impact role, you'll identify, scope, and deliver improvement initiatives by partnering with stakeholders across the enterprise. You'll collaborate closely with Oracle product management teams, service teams, global business practices, and corporate functions to transform how we approach problems and operate. Additionally, this position will play a key role in building and scaling our presence in Nashville by establishing and leading a high-performing team. Responsibilities - Lead Business Process Transformation: Define and implement robust business process improvements, including establishing baseline KPIs. Drive a culture of continuous improvement by leveraging analytics, root cause...

Job Description Oracle Cloud is the next generation cloud service built from grounds up for the most demanding application requirements with diverse performance, reliability, and governance requirements for a variety of customer use cases. We've focused on security, reliability, scalability, and flexibility to support existing and future enterprise level large and complex deployments while beating industry performance and pricing standards. We are rapidly expanding our footprint and continuously building innovative solutions. Do you want to be part of a highly technical team helping to establish Oracle Cloud as the leading cloud computing platform for enterprises? Are you passionate about making customers successful? Oracle Cloud is seeking a leader for the Distributed Cloud busines s. This role has a global responsibility over technical and business programs for Distributed Cloud. A successful leader will have experience in working with geographically separated teams...

NY HELP No Agency Environmental Facilities Corporation Title Contract Management Specialist Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit None listed Salary Range From $74325 to $80000 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Unclassified Service Travel Percentage 5% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address 625 Broadway 7th Floor City Albany State NY Zip Code 12207 Duties Description Under the direction of the Senior Manager of Procurement and Program Compliance, the Contract Management Specialist is responsible for various activities related to procurement, invoice audit and processing, budget tracking, report preparation, and Minority/Women Owned Business Enterprise (MWBE) and Service-Disabled Veteran...

Job Description Oracle Cloud is searching for a Senior Principal TPM to help drive cross-Oracle strategic programs. This high-visibility, fast-paced role requires a highly organized, driven individual skilled at managing multiple workstreams, driving execution, and delivering key milestones. In this high-impact role, you'll identify, scope, and deliver improvement initiatives by partnering with stakeholders across the enterprise. You'll collaborate closely with Oracle product management teams, service teams, global business practices, and corporate functions to transform how we approach problems and operate. This leader will help deliver both brownfield and greenfield initiatives across the organization. Responsibilities - Lead Business Process Transformation: Define and implement robust business process improvements, including establishing baseline KPIs. Drive a culture of continuous improvement by leveraging analytics, root cause analysis, and best practices to...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Nelnet. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Sr. Change Management & Enablement Strategist About the Role: We are seeking a collaborative and execution-focused Sr. Change Management & Enablement Strategist to support employee readiness and adoption across multiple technology and experience transformation initiatives. This role plays a key part in ensuring employees are equipped,...

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The IT Service Management (ITSM) Analyst serves as the primary Major Incident Manager during assigned on-call rotations, leading real-time response to high-severity incidents and contributing to operational stability and site...

Job Description The Oracle Dedicated Cloud Product Management team is looking for an experienced Senior Manager of Product Management to work across our Dedicated Region Cloud @Customer (https://www.oracle.com/cloud/cloud-at-customer/dedicated-region/) (DRCC) and Oracle Alloy (https://www.oracle.com/cloud/alloy/) offerings to focus on product Definition, Development, and Launch. The Senior Manager of Product Management for Oracle Dedicated Cloud is a leadership role responsible for defining, executing, and driving the product development with our outbound and engineering internal teams. The role carries broad influence, significant business impact, and ownership of mission-critical product releases and launches aimed at driving OCI's growth and success in global markets. The primary objective will be to define, manage and deliver the product solutions that resonate with customers. This should include managing the full portfolio roadmap for DRCC and Alloy across its...

Job Description Oracle's Global Sustainability Office is seeking a dynamic and strategic leader to serve as a Program Management Director of Sustainability Reporting & Engagement. This high-impact role will oversee the functions of external sustainability communications, regulatory and voluntary reporting/disclosures, and internal employee engagement programs. The successful candidate will provide visionary leadership, manage and develop a multidisciplinary team, and drive Oracle's sustainability disclosures and communications in alignment with corporate growth and global regulatory trends. This role is for Nashville, TN. Candidate must live or be willing to relocate to Nashville, TN for this role. Key Responsibilities: Lead, develop, and inspire a team responsible for the strategic direction and execution of Oracle's sustainability reporting, external disclosures and communications, employee engagement and business enablement. Oversee the preparation...

Director, Product Management: Capital One Shopping (Remote - Eligible) About Capital One Shopping Capital One Shopping is an industry-leading consumer technology business that is changing the way people buy and save online. The team operates with extreme focus to accelerate growth of the Shopping business, find best-in-market savings for shoppers, and create unique value for our merchant partners. Technology and a rapid test-and-learn methodology are applied to nearly all of our business challenges. The team has a flat organizational structure that emphasizes clear ownership, small teams, and leverage through technology. We are looking for a Product Director to join our team to improve and integrate new product and revenue opportunities with our merchant partners, and drive cross-functional execution within Shopping. This Product Director will have a demonstrated interest and aptitude for AI. While formal on-the-job experience with AI is a plus, we highly value candidates...

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to enhance their operations. This is rooted in EY's SAP service line capabilities including Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors. Our focus is on helping clients elevate performance and productivity. The opportunity EY's Agile Business Transformation enabled by SAP technology can help organizations address challenges in the digital era. Our EY SAP collaborative approach focuses on more than technology alone. We take a comprehensive, business-first view to address strategy, customer value, user experiences, processes, technology, and operational impacts in tandem. As...

NY HELP Yes Agency Mental Health, Office of Title Contract Management Specialist 1/Contract Management Specialist Trainee; Central Office; Occupational Category Financial, Accounting, Auditing Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address NYS Office of Mental Health 75 New Scotland Avenue City Albany State NY Zip Code 12208 Duties Description The Office of Mental Health (OMH) is recruiting for a Contract Management Specialist 1, Grade 18, position within the Office of Financial Management, Bureau of Procurement Enterprise Services....

NY HELP Yes Agency Temporary and Disability Assistance, Office of Title Contract Management Specialist 1 or Trainee 1 or 2 (NY HELPS) Occupational Category Financial, Accounting, Auditing Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $53764 to $85138 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address Division of Budget, Finance and Data Management, Bureau of Contract Management 40 North Pearl Street City Albany State NY Zip Code 12243 Duties Description Reporting to a Contract Management Specialist 2, G-23, the Contract Management Specialist 1/Trainee 1 (CMS 1) will be an entry level role in ongoing...

Job Description The Director of Data Center Design Management is accountable for leading a team of Design Managers responsible for the end-to-end design lifecycle of large-scale Oracle Cloud Infrastructure data center programs. This leader drives technical excellence, organizational clarity, and execution discipline across multiple concurrent campuses and regions. The Design Management team provides strategic oversight across critical infrastructure design (mechanical, electrical, controls), ensuring alignment with OCI's established requirements. This team partners closely with Engineering, Construction, Planning, Commissioning, Operations, Supply Chain, and executive leadership to enable predictable, high-quality delivery at hyperscale. Must be able to travel domestically and internationally (10-25%). Responsibilities Key Responsibilities Organizational Leadership & Team Development Lead, mentor, and develop a high-performing team of Design Managers...

NY HELP No Agency Mental Health, Office of Title Contract Management Specialist 2, Central Office; Occupational Category Financial, Accounting, Auditing Salary Grade 23 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $86681 to $109650 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address NYS Office of Mental Health 75 New Scotland Avenue City Albany State NY Zip Code 12208 Duties Description The Office of Mental Health (OMH) is recruiting to fill three Contract Management Specialist 2, Grade 23, positions within the Office of Financial Management, Bureau of Procurement Enterprise Services. The Bureau of Procurement Enterprise...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a strategic and people-centric Principal Change Management Consultant to introduce and lead a change enablement function across 4-5 multi-year, enterprise-wide technology transformations. These include the implementation of an employee AI Center of Excellence, employee experience transformation, and the...

Otsuka's internship program, Intern the Otsuka Way (InTOW), offers students a unique opportunity to gain hands-on experience and develop critical skills while contributing to meaningful projects. Interns will work alongside experienced professionals, learn about the complexities of the pharmaceutical industry, and gain insights into potential career paths. By combining practical experience with professional development, our program prepares interns for future success. Our internship program also includes instructor led trainings, a leadership engagement series, as well as insightful lunch and learns. Application Deadline: Candidates are encouraged to apply within 10 business days of the posting date. The position may remain open past this window until a suitable candidate is selected. Interviews and offers: February through March 2026. Duration of internship: June 1, 2026, through August 10, 2026. Location: In Princeton 2-3 days a week Job Description ?...

Role Title: Principal, Product Manager – Student Experience Reports to: Director of Product Management Location: Hoboken - Hybrid The Role In this role, you will own and shape key end-to-end student experiences within Pearson’s higher education courseware product. You’ll define product strategy, outcomes, and roadmaps for critical learning flows that students rely on to complete assignments, study effectively, and make academic progress. You will work closely with design, engineering, data science, and go-to-market partners to solve complex customer and business problems at scale. This is a high-impact individual contributor role where success is measured not just by what ships, but by measurable improvements in student outcomes, engagement, and trust. What makes this opportunity unique is the scope: you’ll influence experiences used by learners across the globe while helping modernize a large, mission-critical product ecosystem during a period of meaningful...

Job Description The Global Physical Security (GPS) Systems Operations Team is seeking an experienced Technical Project Manager (TPM) - Hardware Delivery to oversee the delivery, configuration, deployment, and lifecycle management of self-service badging kiosks, printers, and visitor management hardware at Oracle's Colo, hyperscale, and corporate sites. Reporting to the Global Director of Systems Operations, the TPM's primary focus is to ensure robust, scalable, and efficient hardware management for badging and visitor operations that support secure, high-availability access for employees, visitors, and other personnel, including at unattended locations. The role is crucial for reducing operational costs, improving workflow efficiency, and maintaining compliance with security and audit requirements on a global scale. Responsibilities Hardware Delivery & Lifecycle Management Lead the end-to-end delivery, configuration, deployment, ongoing maintenance,...

Senior Manager, Product Management - Velocity Black Request Experiences (Remote) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We're excited to share that Capital One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here (https://www.capitalone.com/about/newsroom/velocity-black-acquisition/) . Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's...

NY HELP No Agency Transportation, Department of Title Contract Management Specialist 1 / Trainee 1 / Trainee 2 Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $53764 to $85138 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 4 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address NYS Department of Transportation - Office of Finance - Accounting Bureau 50 Wolf Road City Albany State NY Zip Code 12232 Duties Description Duties include but not limited to:?? Review and process various construction contracts and related purchase orders in both the Statewide Financial System (SFS) and Site Manager.?? Review daily entries to...

NY HELP Yes Agency Domestic Violence, Office for the Prevention of Title Contract Management Specialist 1 (NY HELPS) - VID 209424 Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $53764 to $85138 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address 80 South Swan St. City Albany State NY Zip Code 12210 Duties Description These positions are in the Bureau of Finance and Administration and are supervised by the Contract Management Specialist 2, (SG-23) of the New York State Office for the Prevention of Domestic Violence. The incumbents will be actively...