15 customer technical jobs found in Madison

Company : enGen Job Description : JOB SUMMARY Highmark Health is seeking an experienced and dynamic Manager of ITSM Platform Management to lead our global team of ServiceNow Developers and Administrators. This critical role will be instrumental in shaping and executing our multi-year ITSM technology and AI strategy across various ServiceNow modules, including ITSM, HCLS, ITOM, ITAM, and the exploration of new capabilities like HRSD, CSM, and Financial Operations. The successful candidate will drive innovation, optimize platform performance, and ensure the delivery of value-based outcomes that align with Highmark Health's strategic objectives. ESSENTIAL RESPONSIBILITIES Strategic Leadership: Develop and execute a multi-year strategy for the ITSM platform, incorporating emerging technologies, particularly in AI and GenAI, to enhance service delivery and operational efficiency. Team Management: Lead, mentor, and develop an international team of...

Manager - Quality Management Systems Position Summary: Work Schedule: M-F 8am-5pm 100% on-site Catalent Biologics is a fast-growing business within Catalent Pharma Solutions focused on providing innovative technologies and solutions to help more and better biologic treatments get to patients. The business includes our proprietary GPEx cell line engineering platform, our new state-of-the-art biomanufacturing facility in Madison, WI, and our market leading biologics analytical services in Kansas City, MO and Research Triangle Park, NC, as well as SMARTag Antibody Drug Conjugate technology in Emeryville, CA. Leveraging our growing differentiated technology portfolio, world class manufacturing capability, and other integrated services across the Catalent network, Catalent Biologics is positioned to drive significant growth for Catalent. Catalent Pharma Solutions in Madison, WI is hiring an Manager - Quality Management Systems. The Quality Assurance...

Consultant, Organizational Change Management Anywhere Type: Contract Category: Organizational Change Management Industry: Education Workplace Type: Remote Reference ID: JN -042026-106308 Date Posted: 04/07/2026 Shortcut: http://careers.eliassen.com/OzhDZW Description Recommended Jobs Description: Remote Our client seeks a Consultant, Organizational Change Management to lead change initiatives that enable adoption of data platforms, analytics capabilities, and AI/ML solutions. The role plans and executes structured OCM activities across strategy, stakeholder engagement, communications, training, and adoption metrics in partnership with business and technical teams. The consultant will embed methodology, guide leaders, and drive measurable outcomes for enterprise data and digital transformation programs. We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that...

Manager - Quality Management Systems Position Summary: Work Schedule: M-F 8am-5pm 100% on-site Catalent Biologics is a fast-growing business within Catalent Pharma Solutions focused on providing innovative technologies and solutions to help more and better biologic treatments get to patients. The business includes our proprietary GPEx cell line engineering platform, our new state-of-the-art biomanufacturing facility in Madison, WI, and our market leading biologics analytical services in Kansas City, MO and Research Triangle Park, NC, as well as SMARTag Antibody Drug Conjugate technology in Emeryville, CA. Leveraging our growing differentiated technology portfolio, world class manufacturing capability, and other integrated services across the Catalent network, Catalent Biologics is positioned to drive significant growth for Catalent. Catalent Pharma Solutions in Madison, WI is hiring an Manager - Quality Management Systems. The Quality Assurance...

Job Description An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Responsibilities Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively...

As a Senior Platform Engineer - API Management you will collaborate with others in the division to provide and maintain applications that meet our needs. Responsible for software design and development for moderate to complex business solutions, providing technical guidance and leadership for specific applications. You will report to Senior Manager, Engineering. #LI-Hybrid This role is Not eligible for sponsorship. Position Compensation Range: $99,000.00 - $167,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities: Support API platform migration from Layer 7 to Apigee, ensuring smooth cutover and improved developer experience Expand platform automation and IaC: Terraform for Apigee prod/non-prod environments Automated proxy/shared-flow deployments Self-service API product creation and lifecycle...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Team The Security Research & Innovation (SRI) team within Global Security is a high-impact, automation-first security organization responsible for vulnerability management, security research, and red team operations. This team has an exceptional automation culture - all team members build production automation that eliminates manual work at...

Job Summary This position will execute and maintain master data policies, collect and protect agreed master data standards, and promote a need for fit-for-purpose master data to support business processes. Partner with IT on system enhancements; provide requirements and testing support for master data process improvements. The position is to ensure high-quality master data and to advance the use of master data critical to SAP, acting as the primary operational point of contact for master data requests and issue resolution to stakeholders. Additionally, you'll address challenges in master data management and governance, set up a governance model with appropriate business accountabilities, and utilize innovative technologies to streamline master data processes. This role will also assist the FP&A team with management reporting for domestic and global leadership. This role requires a strategic thinker with strong analytical skills and the ability to manage cross-functional...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About The Team: The Quote to Cash product domain team is looking for a product manager to drive the roadmap and vision and execution of multiple products supporting the GTM ecosystem. We are modernizing our sales experience with AI led experiences and this role will help support the build and execute the vision to modernize our GTM motions. About the...

Job Description Training Project Manager - Federal Learning & Change Management We are seeking a dynamic and results-driven Training Project Manager to serve as a critical bridge between clinical operations, system changes, and training delivery within a large-scale Federal EHR modernization program. This role operates at the intersection of clinical informatics and project management , ensuring that system changes are accurately translated into effective, workflow-aligned training solutions. The Training Project Manager will act as a clinical liaison , evaluating EHR changes, identifying training impacts, and driving updates through structured processes (e.g., JIRA). This individual will partner closely with clinical, solution, learning, and change management teams to ensure training reflects real-world workflows and supports end-user adoption. The ideal candidate thrives in a fast-paced environment, is highly detail-oriented, and brings strong clinical and...

Become a part of our caring community and help us put health first Job Profile Summary The Associate Director, Product Management conceives of, develops, delivers, and manages products for customer use. The Associate Director, Product Management requires a solid understanding of how organization capabilities interrelate across department(s). Job Description The Associate Director, Product Management leads all phases of the product life cycle, from inception to introduction into the marketplace, by developing products to meet specific customer needs and achieve specific cost and success outcomes. Once products are launched, monitors efficacy of products and uses customer and business partner feedback to ensure products are meeting customer needs across each customer segmentation, adjusting products over time to continue to achieve the desired outcomes. Decisions are typically related to identifying and resolving complex technical and operational problems within...

Work at Home- Issue Management and Change Manager, Principal Associate We are seeking a highly motivated process professional with excellent organizational and communication skills. A successful Bank Customer Resiliency(BCR) & Consumer Reporting and Protections (CRP) Issue & Change Manager is adaptable, applies integrated thinking, and supports the Bank's risk event standard. They will have a high level of exposure to every aspect of the Bank Collections and Recoveries, Credit Bureau, Bankruptcy, SCRA, from data management to regulatory compliance. They will proactively identify and resolve issues identified and will be critical to the strengthening of our Well Managed processes as we scale. The Issue & Change Management Lead will be tasked with creating a process to centralize issues and ad hoc requests to improve our processes. They will be responsible for leading change management objectives that include planning the change, managing the change, and...

Job Description As an intermediate consultant with the Oracle Health Configuration Center, you will play a key role in configuring the Oracle Health Scheduling Management systems for external client projects. You will work directly with clients and internal teams to ensure that systems are configured to meet project needs, providing technical expertise and troubleshooting support throughout the process NOTE: We are unable to provide visa sponsorship for this role at this time. Must be a US Citizen and be able to pass Public Trust security clearance Responsibilities Key Responsibilities : Configure Oracle Health Scheduling Management systems for external client implementations. Assist in the preparation and structuring of data for system configuration. Collaborate with internal project teams to communicate configuration status, project timelines, and updates, ensuring alignment with project goals. Verify configuration requests and escalate...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Lead Change & Enablement Strategist About the Role We are seeking a strategic and execution-oriented Lead Change & Enablement Strategist to drive employee readiness and adoption across complex technology and experience transformation initiatives. This role bridges strategy and execution, translating transformation objectives into structured change...

Position Description & Qualifications If you love high profile and challenging projects supporting the US Army, then Serco has a great opportunity for you! As a Logistics Management Specialist, Senior you will be part of the Global Logistics Augmentation and Support Services (GLASS) team supporting Army Sustainment Command (ASC) in Djibouti. Bring your expertise and collaborative skills to make an impact towards our military defense. At Serco, we foster a dynamic and collaborative work environment where team members contribute to innovative, high-impact projects for leading government clients. We provide opportunities to solve complex challenges, improve processes, and utilize the latest technologies to deliver top-tier products and services to our customers. The positions on this contract are located both CONUS and OCONUS in support of Army Sustainment Command (ASC). In this role, you will: Develop and maintain LOGCAP contract requirements packets...