Aston Carter
New Berlin, WI, USA
Job Title: Order Management Specialist Job Description We are seeking a detail-oriented and customer-focused Order Management Specialist to manage order logistics and ensure a seamless experience for our clients. This role involves coordinating order processing, tracking shipments, resolving issues, and maintaining strong communication with customers and internal teams. Responsibilities Serve as the primary point of contact for customers regarding order status, delivery timelines, and logistics inquiries. Process and manage customer orders accurately in the system. Coordinate with warehouse, shipping, and supply chain teams to ensure timely fulfillment. Monitor and track shipments; proactively communicate updates or delays to customers. Resolve order-related issues promptly and professionally. Maintain accurate records of orders, communications, and resolutions. Provide exceptional customer service through phone, email, and other...

