Integral Ad Science
New York, NY
Job Description: Director of Technical Account Management, will oversee the Technical Account Managers (TAMs) responsible for Global and Enterprise East account segments and play a key role in the regional function with an emphasis on driving more effective, proactive and strategic high touch technical support to customers. This person should also lead their team to deliver best in class service to our customers consistently exceeding KPIs aligned to the company vision and mission. You will have proven experience and a track record in technical operations and extensive experience leading people and cross functional teams, delivering technical services and solutions for customers in the digital and ad tech space. As a seasoned professional and leader, you are keenly attuned to customer needs and can translate these to product, process or solutions related requirements. You are proactive and driven, love to lift and elevate your team and push projects to completion responding...

