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Role Summary The Senior Director AI/ Enterprise Product Management is a critical role—central to the Pfizer Patient Services (PPS) team and the next generation of our patient support technology ecosystem. This leader is responsible for overseeing Polaris, Pfizer’s enterprise Patient Support CRM platform, which is essential to delivering optimal patient experiences, enabling seamless care coordination, and ensuring operational excellence across PPS. In addition to guiding enterprise‑wide compliance and governance, this role will lead the evolution of our CRM capabilities, integrating advanced AI, automation, and data‑driven intelligence to modernize how PPS supports patients and operates at scale. Role Responsibilities This is a critical role, responsible for shaping the future of Pfizer’s Patient Support Services technology platforms and ensure seamless integration of technology into program operations. This leader will: Provide strategic leadership for the end-to-end...