Full time
Guardian Life
New York, NY, USA
Description: The Head of Delivery Management owns end-to-end operational delivery excellence across the in-house creative agency. This leader translates demand into executable plans, ensuring work is properly scoped, prioritized and delivered predictably while balancing speed, quality and cost. Partnering across Account, Creative, Operations, and Marketing stakeholders, this role shapes how creative work moves through the agency by establishing disciplined delivery frameworks and best practices, strong forecasting practices and clear portfolio visibility. The focus is not simply on managing timelines, but on building a scalable delivery discipline that drives confidence and performance at scale. What You’ll Do Define and Evolve the Delivery Framework Design and implement scalable delivery models aligned to different work types and complexity tiers across all channels Establish structured communication cadences, dashboard and reporting standards, and project...

