13 customer engagement manager jobs found

DESCRIPTION This position is open to #Hybrid, in the office 3 days a week . You will provide leadership and development to your business analytics/category management team to deliver best-in-class category, customer, and shopper insights focused on achieving objectives for our clients and customers. You will work closely with your manager and sales partners to drive results through advanced analytics and actionable recommendations. RESPONSIBILITIES Provide leadership and support for your team by leveraging business processes to ensure the efficient operation of the organization, while providing deliverables that support positive results for our client(s) and customer(s). Recruit, train, supervise, evaluate, and develop your associates to increase their knowledge, skills, and output quality while generating excitement for tools that facilitate everyday business management and opportunity analysis across the team(s) to support...

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position]. Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) [position title] within PNC's [name of division] organization, you will be based in...

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Healthcare Treasury Management Advisor within PNC's Small Business Banking organization, you will be based in Ohio. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Handles relationship management activities with new and/or existing clients in a book of business to...

Job Description Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Financial Advisor within PNC Wealth Management organization, you may be based in North Olmsted or Lakewood, Ohio. Financial Advisors are based within a bank branch and work within a highly collaborative circuit of branches and manage an assigned book of business. PNC Wealth Management advisors execute an advice and planning strategy focused on helping clients meet their savings, investing and retirement goals. Our team of financial planning experts guide you in creating personalized solutions on behalf of you and your clients. Our comprehensive, holistic and strategic approach will...

Job Summary JOB DESCRIPTION The Organizational Change Management (OCM) ERP, Sr. Manager supports the strategy, design, launch, governance, and execution of various ERP implementations across our Vertiv facilities (domestic and international). This role leads the support of prioritized large-scale IT and enterprise transformation programs, accountable for driving adoption, organizational readiness, and measurable value realization across complex, global initiatives aligned to Vertiv’s strategic growth objectives. Reporting to the Vice President, Organizational Change, this role serves as a strategic and execution lead to Vertiv leadership, plant-facilities employees and key cross-functional stakeholders. This role is based in Westerville, Ohio with an expectation of 50-100% for both domestic and international travel based on implementation sites and schedules. Key partnerships include the Vertiv Executive Leadership Team (ELT), IT, Global Process Owners, Plant...

The Regional Vice President (RVP), Account Management is a senior sales leader responsible for developing and executing the Account Management strategy across a large regional portfolio of Mid-Market and Enterprise clients. You will lead, inspire, and scale a high-performing team of Account Management leaders and Account Managers focused on customer retention, renewals, and incremental revenue growth. This role requires a seasoned executive who brings strong commercial acumen, operational rigor, and a passion for developing talent. You will partner closely with senior leadership across Sales, Customer Success, Product, and Professional Services to ensure customers realize the full value of Cornerstone's solutions and remain long-term strategic partners. In This Role, You Will... Strategic Leadership & Execution Own the regional Account Management strategy, defining the vision, operating model, priorities, and performance standards for the team....

Job Description This senior director position is responsible for an increasingly diverse portfolio based upon complexity of the customers, solutions, and dollar value of the portfolio. Directs business operations and resources of a given portfolio, which can be defined by industry, service line, technology center, specialty area or region. Responsibilities include people management, project oversight, and sales enablement. Responsibilities Accountable for fulfilling business goals, meeting budgets, maintaining project/portfolio profitability while ensuring quality of project delivery and customer referenceability. Responsible for creating operational policies in support of strategic objectives. Oversees solutions and estimates in support of the sales process. Responsible for cultivating Oracle cross-functional communications through the creation and maintenance of strategic relationships with management in other lines of business including Product Development, Product...

Director Financial Operations Department - CarelonRx Revenue Cycle Management Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. CarelonRx is a proud member of the Elevance Health family of companies. CarelonRx pairs a strong, clinical-first lens with deep pharmacy expertise to create solutions that improve outcomes, control costs, and enhance each member's health. The...

Job Summary This position will execute and maintain master data policies, collect and protect agreed master data standards, and promote a need for fit-for-purpose master data to support business processes. Partner with IT on system enhancements; provide requirements and testing support for master data process improvements. The position is to ensure high-quality master data and to advance the use of master data critical to SAP, acting as the primary operational point of contact for master data requests and issue resolution to stakeholders. Additionally, you'll address challenges in master data management and governance, set up a governance model with appropriate business accountabilities, and utilize innovative technologies to streamline master data processes. This role will also assist the FP&A team with management reporting for domestic and global leadership. This role requires a strategic thinker with strong analytical skills and the ability to manage cross-functional...

DODD Core Values: To help Ohioans with developmental disabilities, DODD has embodied the following core values that focus on the experience of our customers, the people we serve, and their families: Kindness & Empathy – All interactions are based on genuine care and concern for all involved. We listen to those we serve, our partners, and each other. Collaboration – We engage with each other and our partners with openness and trust. Transparency – We are accessible and visible in our business practices. Quality Innovation – The services we deliver are value-added and promote excellence. Inclusiveness – Cultivate an environment that embraces diversity and ideas at every level of interaction. Our systems and processes are designed to ensure that every person is treated equally, and every voice is heard fairly. Accountability – We conduct ourselves professionally and will manage taxpayer dollars responsibly. What You Will Do: Payroll, Benefits &...

DODD Core Values To help Ohioans with developmental disabilities, DODD has embodied the following core values that focus on the experience of our customers, the people we serve, and their families: Kindness & Empathy – All interactions are based on genuine care and concern for all involved. We listen to those we serve, our partners, and each other. Collaboration – We engage with each other and our partners with openness and trust. Transparency – We are accessible and visible in our business practices. Quality Innovation – The services we deliver are value-added and promote excellence. Inclusiveness – Cultivate an environment that embraces diversity and ideas at every level of interaction. Our systems and processes are designed to ensure that every person is treated equally, and every voice is heard fairly. Accountability – We conduct ourselves professionally and will manage taxpayer dollars responsibly. What You Will Do Payroll, Benefits & Leave Support...

Job Description Qualifications Bachelor's degree or equivalent experience in Business Administration, Healthcare Administration, Project Management, or a related field. 3+ years of professional experience in operations, project coordination, administration, or a similar role-preferably in a healthcare or technology company. Demonstrated event planning and logistical coordination skills. Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word); Oracle tools/ERP experience a plus. Analytical mindset with strong attention to detail; experience with financial tracking or auditing highly valued. Ability to proactively prioritize, multitask, and take initiative in an evolving environment. Excellent written and verbal communication skills; comfortable working cross-functionally and engaging with stakeholders at varying levels. Must be U.S. citizen and role requires ability to obtain a Public Trust clearance Preferred...

Company : enGen Job Description : JOB SUMMARY This pivotal role will lead the strategic transformation and optimization of workforce operations across enGen, encompassing both internal resources and external vendors. The Senior Director will be a key driver in establishing robust frameworks for tracking hours, managing financial allocations, and ensuring highly efficient resource deployment. This individual will possess a deep understanding of transformational initiatives, serving as a change expert who can intelligently engage with vendors, internal stakeholders, and senior leadership to align business operations with strategic objectives and deliver significant value. This leadership role is responsible for influencing, shaping, and executing high-impact strategies and initiatives delivering significant enterprise-level value. The Senior Director level demands a high degree of strategic leadership, independent decision-making, and accountability for fostering...