19 customer experience jobs found

Job Description Oracle Cloud is searching for a Director, Program Management in our Nashville HQ. As Oracle continues its rapid growth, our team is focused on optimizing and streamlining key business processes to drive efficiency and scalability across the organization. In this high-impact role, you'll identify, scope, and deliver improvement initiatives by partnering with stakeholders across the enterprise. You'll collaborate closely with Oracle product management teams, service teams, global business practices, and corporate functions to transform how we approach problems and operate. Additionally, this position will play a key role in building and scaling our presence in Nashville by establishing and leading a high-performing team. Responsibilities - Lead Business Process Transformation: Define and implement robust business process improvements, including establishing baseline KPIs. Drive a culture of continuous improvement by leveraging analytics, root cause...

Job Description The Oracle Dedicated Cloud Product Management team is looking for an experienced Senior Manager of Product Management to work across our Dedicated Region Cloud @Customer (https://www.oracle.com/cloud/cloud-at-customer/dedicated-region/) (DRCC) and Oracle Alloy (https://www.oracle.com/cloud/alloy/) offerings to focus on product Definition, Development, and Launch. The Senior Manager of Product Management for Oracle Dedicated Cloud is a leadership role responsible for defining, executing, and driving the product development with our outbound and engineering internal teams. The role carries broad influence, significant business impact, and ownership of mission-critical product releases and launches aimed at driving OCI's growth and success in global markets. The primary objective will be to define, manage and deliver the product solutions that resonate with customers. This should include managing the full portfolio roadmap for DRCC and Alloy across its...

As the Manager – Card & Treasury Management Sales, you will be responsible for managing the Treasury and Card Sales Officers in the Small-Medium Business segment of UMB. How you’ll spend your time: You will develop, implement and execute market-based sales strategies. You will actively work with markets and lines of business leadership to ensure joint strategies are linked/aligned. You will represent and build treasury management brand internally and externally. You will champion client needs and product innovations. You will lead deal team(s) to solve complex client needs and issues. You will lead team to achieve market/team/individual metrics, customer retention goals and new sales production targets. You will develop performance plans/goals for the sales team. You will coach and hold team accountable to performance plans. You will manage and report sales pipeline to management. Other duties as assigned....

Job Description Qualifications Bachelor's degree or equivalent experience in Business Administration, Healthcare Administration, Project Management, or a related field. 3+ years of professional experience in operations, project coordination, administration, or a similar role-preferably in a healthcare or technology company. Demonstrated event planning and logistical coordination skills. Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word); Oracle tools/ERP experience a plus. Analytical mindset with strong attention to detail; experience with financial tracking or auditing highly valued. Ability to proactively prioritize, multitask, and take initiative in an evolving environment. Excellent written and verbal communication skills; comfortable working cross-functionally and engaging with stakeholders at varying levels. Must be U.S. citizen and role requires ability to obtain a Public Trust clearance Preferred...

Who You’ll Work With As a modern technology company, Slalom’s technologists are bringing to life the art of the possible for our clients. We are passionate about building strategies, solutions, and innovative products that help organizations solve complex business challenges. In this role, you will work closely with Slalom’s AWS alliance leaders, delivery teams, and recruiting partners to support collaboration with AWS Professional Services (ProServe). You will help coordinate talent alignment, support partner engagement workflows, and contribute to operational processes that enable successful delivery across AWS-related engagements. This role sits at the intersection of alliance collaboration, delivery operations, and talent coordination. You’ll partner with cross-functional teams to help ensure consultants are aligned to the right opportunities and that partner engagements run smoothly. What You’ll Do The AWS Talent Coordinator supports collaboration between Slalom and...

Scheduled Hours 40 Position Summary Under general supervision of the Power Plant Zone Manager, Power Plant Assistant Zone Manager, Utility Operations Zone Manager, and Director of Utility Operations, the Mechanic performs skilled work in the maintenance, operation, and repair of all Utility Operations systems at the Danforth Campus and all remote University owned locations (excluding Quadrangle Management leased retail spaces and Quadrangle Housing managed properties). The Mechanic will perform daily operational rounds, perform scheduled maintenance, respond to service calls, and relieve any mechanic in an operational role for vacations, sickness, injury, or other absences regardless of shifts. They also assist the Night Mechanic(s) in emergencies when working evening/night shifts. Employees in Utility Operations are assigned to specific groups but the assignment may change based on operational needs or other management discretion. Typical Hours: Monday-Friday, 6:30...

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The IT Service Management (ITSM) Analyst serves as the primary Major Incident Manager during assigned on-call rotations, leading real-time response to high-severity incidents and contributing to operational stability and site...

Company : enGen Job Description : JOB SUMMARY This pivotal role will lead the strategic transformation and optimization of workforce operations across enGen, encompassing both internal resources and external vendors. The Senior Director will be a key driver in establishing robust frameworks for tracking hours, managing financial allocations, and ensuring highly efficient resource deployment. This individual will possess a deep understanding of transformational initiatives, serving as a change expert who can intelligently engage with vendors, internal stakeholders, and senior leadership to align business operations with strategic objectives and deliver significant value. This leadership role is responsible for influencing, shaping, and executing high-impact strategies and initiatives delivering significant enterprise-level value. The Senior Director level demands a high degree of strategic leadership, independent decision-making, and accountability for fostering...

Job Description Oracle's Global Sustainability Office is seeking a dynamic and strategic leader to serve as a Program Management Director of Sustainability Reporting & Engagement. This high-impact role will oversee the functions of external sustainability communications, regulatory and voluntary reporting/disclosures, and internal employee engagement programs. The successful candidate will provide visionary leadership, manage and develop a multidisciplinary team, and drive Oracle's sustainability disclosures and communications in alignment with corporate growth and global regulatory trends. This role is for Nashville, TN. Candidate must live or be willing to relocate to Nashville, TN for this role. Key Responsibilities: Lead, develop, and inspire a team responsible for the strategic direction and execution of Oracle's sustainability reporting, external disclosures and communications, employee engagement and business enablement. Oversee the preparation...

The ATIS Group, with ATIS in the US and KJA in Canada, are the premier elevator and escalator consulting, management, and inspection businesses operating across North America. Our inspection services cover the US with more than 185 Qualified Elevator Inspectors (QEI). Our global team of industry veteran elevator and escalator consultants spans all of North America. As consultants we leverage our decades of industry experience to assist our clients in everything from engineering and designing new elevator installations to assessing existing equipment, determining the need for modernization, and managing maintenance and compliance. With offices located throughout the US and Canada, we are well positioned to assist all clients, whether for a single elevator, or for a global corporation with thousands of devices. Candor. Boldness. Safety. Teamwork. Job Description Summary Basic Purpose The Certificate Management Specialist role works closely with other Departments (Account...

Order Management Manager St. Louis, MO Job Description We are seeking an Order Management Manager to lead our Customer Service Team. This position involves managing customer orders, providing crucial operational support, and overseeing the import and export logistics of shipments. The role supports the animal health business units' customers, wholesalers, and distributors across the US, Canada, and internationally. This position offers significant organizational visibility, creating ample opportunities for professional growth. Responsibilities Manage SA Resellers Operation and staff, including supervisory personnel. Act as the point of escalation for all accounts in South Asia and internal groups regarding operational issues. Establish objectives and goals for the department aimed at process improvement and increased efficiency. Provide vision and strategy to complete Order Services successfully, managing Resellers' inventory at optimal levels....

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Sr. Change Management & Enablement Strategist About the Role: We are seeking a collaborative and execution-focused Sr. Change Management & Enablement Strategist to support employee readiness and adoption across multiple technology and experience transformation initiatives. This role plays a key part in ensuring employees are equipped,...

Company : Highmark Inc. Job Description : JOB SUMMARY This job reviews requests for medication coverage determination for prior authorization review and appeals. Through the Utilization Review system, the incumbent evaluates clinical information provided by the physician against medical policy criteria. The incumbent then uses his/her clinical knowledge compared to the policy and physician request to make a determination. At times, the incumbent may conduct additional research beyond medical policy review to make coverage determinations. ESSENTIAL RESPONSIBILITIES Make coverage determinations by evaluating physician requests for prior authorization or appeals against medical policy through the Utilization Review system. Update the system records appropriately to ensure claims are properly routed and paid. Conduct research beyond medical policy review to make decisions on medication coverage requests. Other duties as assigned. EDUCATION...

POSITION OVERVIEW: Lead collaborative efforts in support of optimizing the facilities network, establishing robust lifecycle project management of all network expansions, fiscal year and technology enablement projects and facility maintenance and repair programs. ESSENTIAL FUNCTIONS: Lead multiple programs or projects to ensure all components and opportunities, etc. are identified, assigned, completed, and implemented Lead the initial and ongoing prioritization and alignment of network expansion, fiscal year and technology enablement projects and facility maintenance and repair programs ensuring results meet customer expectations Drive asset optimization leveraging data and ensuring results are delivered on-time and to specification for network expansion, fiscal year and technology enablement projects and facility maintenance and repair programs Lead vendor performance and accountability for adherence to contractual obligation, project completion to...

Position Objective: Provide services as a Senior Management Analyst in support of the overall functions of the Dept. of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Office of Human Capital (OHC), Human Resources Operations Center (HROC. Assist in coordinating program activities, supporting process improvements, and contributing to effective program execution. Duties and Responsibilities: Provide advanced analytical, administrative, and operational support to program leadership and staff. Coordinate and support program activities, initiatives, and operational priorities. Assist with development, review, and maintenance of program documentation, reports, and procedures. Conduct research, analysis, and information gathering to support program planning and decision-making. Support tracking and reporting of program activities, deliverables, and operational metrics. Facilitate communication and coordination among...

Program Manager - Contract Lifecycle Management Implementation Anywhere Type: Contract Category: Program/Project Management Industry: Technology Workplace Type: Remote Reference ID: JN -032026-105956 Date Posted: 03/12/2026 Shortcut: http://careers.eliassen.com/ZA0OkN Description Recommended Jobs Description: Remote Our client is seeking a Program Manager to lead a Contract Lifecycle Management implementation within a broader Finance and Legal transformation. The role will own strategy, roadmap, and delivery across legal, finance, and technology stakeholders while managing risks, vendors, and change. The manager will drive process design, configuration guidance, and adoption to improve contract efficiency, visibility, compliance, and automation. This program leader will ensure alignment with the digital transformation ecosystem and deliver measurable outcomes. Due to client requirements, applicants must be willing...

About The Role Grade Level (for internal use): 10 S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company. For more information, visit www.spglobal.com/mobility. Technology Supplier Management Analyst Position Overview The Technology Supplier Management Analyst supports the end-to-end management of its technology supplier ecosystem, including networking, infrastructure, cloud, cybersecurity, and related technical service providers. This role partners closely with the lead of technology sourcing to execute sourcing initiatives, manage vendor onboarding and renewals, monitor supplier performance and risk, and ensure financial and operational alignment across critical technology vendors. This position is ideal for a highly analytical, systems-minded, and stakeholder-oriented professional who thrives in a fast-paced, governance-driven environment. Core Responsibilities Technology Sourcing &...

CBRE GlobalWorkplace Solutions (GWS) works with clients to make real estate a significantcontributor to organizational productivity and performance. Our accountmanagement model is at the heart of our client-centric approach to deliveringintegrated real estate solutions. Each client is entrusted with a dedicatedleader and is supported by regional and global resources, demonstrating theindustry's most robust platform. CBRE GWS delivers consistent, measurablysuperior outcomes for our clients at every stage of the lifecycle, and acrossindustries and geographies. About theRole: As a CBREAccount Management Sr. Director, you will oversee the department responsiblefor delivering all client commitments and managing client relationships. Youwill play a critical role in driving operational excellence and ensuring clientsatisfaction. This will be asenior leadership role that will support a large Life Sciences client portfoliowith growth, building client relationships and development...

WHO ARE WE Sonaca North America is driven by a passion for innovation and a commitment to excellence. As a leading provider of aerospace and defense solutions, we are dedicated to making air and space travel safe and sustainable. We have multiple locations across North America,, and around the globe. Our engineering expertise and operational excellence set us apart from the competition. We have a proven track record of delivering high-quality products and services that are reliable, safe, and efficient. Our team of experts is dedicated to staying ahead of the curve in the aerospace and defense industry, utilizing the latest technologies and processes to ensure that we deliver the best possible solutions to our customers. POSITION SUMMARY Join our dynamic team as a Materials Management Analyst, where you will play a crucial role in optimizing our warehouse operations. You will be at the forefront of designing efficient systems, implementing innovative solutions, and...