60 customer experience jobs found

Job Description Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Financial Advisor within PNC Wealth Management organization, you may be based in North Olmsted or Lakewood, Ohio. Financial Advisors are based within a bank branch and work within a highly collaborative circuit of branches and manage an assigned book of business. PNC Wealth Management advisors execute an advice and planning strategy focused on helping clients meet their savings, investing and retirement goals. Our team of financial planning experts guide you in creating personalized solutions on behalf of you and your clients. Our comprehensive, holistic and strategic approach will...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Premier Client Banker within PNC's Wealth Management organization, you will be based in Westlake, OH. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the...

R213556 Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Premier Client Banker within PNC's Wealth Management organization, you will be based in Akron, OH. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations...

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Premier Client Banker within PNC's Wealth Management organization, you will be based in Akron, OH. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and...

Job Description The Oracle Dedicated Cloud Product Management team is looking for an experienced Senior Manager of Product Management to work across our Dedicated Region Cloud @Customer (https://www.oracle.com/cloud/cloud-at-customer/dedicated-region/) (DRCC) and Oracle Alloy (https://www.oracle.com/cloud/alloy/) offerings to focus on product Definition, Development, and Launch. The Senior Manager of Product Management for Oracle Dedicated Cloud is a leadership role responsible for defining, executing, and driving the product development with our outbound and engineering internal teams. The role carries broad influence, significant business impact, and ownership of mission-critical product releases and launches aimed at driving OCI's growth and success in global markets. The primary objective will be to define, manage and deliver the product solutions that resonate with customers. This should include managing the full portfolio roadmap for DRCC and Alloy across its...

Senior Manager, Product Management - Velocity Black Request Experiences (Remote) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We're excited to share that Capital One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here (https://www.capitalone.com/about/newsroom/velocity-black-acquisition/) . Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's...

DODD Core Values To help Ohioans with developmental disabilities, DODD has embodied the following core values that focus on the experience of our customers, the people we serve, and their families: Kindness & Empathy – All interactions are based on genuine care and concern for all involved. We listen to those we serve, our partners, and each other. Collaboration – We engage with each other and our partners with openness and trust. Transparency – We are accessible and visible in our business practices. Quality Innovation – The services we deliver are value-added and promote excellence. Inclusiveness – Cultivate an environment that embraces diversity and ideas at every level of interaction. Our systems and processes are designed to ensure that every person is treated equally, and every voice is heard fairly. Accountability – We conduct ourselves professionally and will manage taxpayer dollars responsibly. What You Will Do Payroll, Benefits & Leave Support...

Application Architect Senior - Enterprise Device Management Location: This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. PLEASE NOTE: This position is not eligible for current or future visa sponsorship. Carebridge Health is a proud member of the Elevance Health family of companies within our Carelon business. Carebridge Health exists to enable individuals in home and community-based settings to...

Become a part of our caring community and help us put health first The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, talent management, diversity and human resource compliance). The Workforce Management Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Workforce Management Professional 2 assesses organizational staffing and inventory demands, identifying requirements and solutions to meet operational objectives. You will provide analysis at the segment level, connecting workforce planning with inventory performance and resource distribution. You will understand department, segment, and organizational strategy and how inventory management influences productivity, service levels, and...

Job Description Qualifications Bachelor's degree or equivalent experience in Business Administration, Healthcare Administration, Project Management, or a related field. 3+ years of professional experience in operations, project coordination, administration, or a similar role-preferably in a healthcare or technology company. Demonstrated event planning and logistical coordination skills. Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word); Oracle tools/ERP experience a plus. Analytical mindset with strong attention to detail; experience with financial tracking or auditing highly valued. Ability to proactively prioritize, multitask, and take initiative in an evolving environment. Excellent written and verbal communication skills; comfortable working cross-functionally and engaging with stakeholders at varying levels. Must be U.S. citizen and role requires ability to obtain a Public Trust clearance Preferred...

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Certified Medical Assistant - Defiance Clinic Job Summary: The Certified Medical Assistant is a key component of our team that works closely with the primary care physician to deliver excellent patient care to our community, ensuring services are...

Clinical Quality Management Program Manager (Part-time) Fully Remote-United States Job Type Part-time Description Overview Tanaq Management Services (TMS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in health, agriculture, technology, and other government services. TMS is a subsidiary of the St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders. About the Role We are seeking a part-time Clinical Quality Management Program Manager to serve as the primary point of contact for all contractual, technical, and administrative matters supporting the Clinical Quality Management (CQM) Program at the Defense Health Agency (DHA). The Clinical Quality Management Program Manager will provide day-to-day leadership, planning, coordination, and oversight of project staff and...

Job Description Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analytics Manager within PNC's Marketing organization, you will be based in Pittsburgh, PA, Portage, MI, or Cleveland, OH. As a Business Analytics Manager on the Customer Management team in Marketing, you will be responsible for leading the team that creates targeted audiences for direct marketing campaigns across email, direct mail, and outbound calling. You’ll coach a group of analysts who develop and quality assess the audience files from a number of different data sources which includes Teradata, Hadoop, mainframe, etc. using SAS and SQL, while guiding the team’s transition to...

Company : enGen Job Description : JOB SUMMARY This pivotal role will lead the strategic transformation and optimization of workforce operations across enGen, encompassing both internal resources and external vendors. The Senior Director will be a key driver in establishing robust frameworks for tracking hours, managing financial allocations, and ensuring highly efficient resource deployment. This individual will possess a deep understanding of transformational initiatives, serving as a change expert who can intelligently engage with vendors, internal stakeholders, and senior leadership to align business operations with strategic objectives and deliver significant value. This leadership role is responsible for influencing, shaping, and executing high-impact strategies and initiatives delivering significant enterprise-level value. The Senior Director level demands a high degree of strategic leadership, independent decision-making, and accountability for fostering...

The Metropolitan Sewer District posted a number of College Co-Op Job Postings for the Spring Semester beginning May 11, 2026 . Please read through all Job Postings and apply for the position(s) you would like to be evaluated for and/or interviewed for as a Co-Op student. The Project plans are included in the Job Postings. For more information about the different projects please contact jerrold.ware@cincinnati-oh.gov. The Priority Deadline for applications is March 24, 2026 . Applications submitted by this date will be reviewed by MSD hiring managers before the posting closes on April 04, 2026 . If selected for an interview, students will be notified via email as early as the week of March 30, 2026. All applications are accepted through the posting close date. If selected for an interview, you will be contacted via the email provided during the application process. All applicants should have availability for work scheduled 32 - 40 hours per week. To Apply Applicants...

Job Summary JOB DESCRIPTION The Organizational Change Management (OCM) ERP, Sr. Manager supports the strategy, design, launch, governance, and execution of various ERP implementations across our Vertiv facilities (domestic and international). This role leads the support of prioritized large-scale IT and enterprise transformation programs, accountable for driving adoption, organizational readiness, and measurable value realization across complex, global initiatives aligned to Vertiv’s strategic growth objectives. Reporting to the Vice President, Organizational Change, this role serves as a strategic and execution lead to Vertiv leadership, plant-facilities employees and key cross-functional stakeholders. This role is based in Westerville, Ohio with an expectation of 50-100% for both domestic and international travel based on implementation sites and schedules. Key partnerships include the Vertiv Executive Leadership Team (ELT), IT, Global Process Owners, Plant...

Job Description Job Summary The VP, Controls and Software Management Systems will spearhead the global development and delivery of Vertiv's Controls and Systems Management Software products. As a key member of the Senior Leadership team, this role will drive the overall business strategy and execute the control and management software strategy worldwide. This role will have high visibility globally and be a key interface with the product, services, and regional teams to drive the product strategy, roadmap for control and management software. Additionally, this role is responsible for driving matrixed software and firmware development teams toward achieving alignment on common architecture, hardware, and solutions. The Vice President of Controls and Software Management Systems leads a centralized software organization that provides overall process control for software and firmware and owns cross-global business unit development. This position will be based onsite in...

Company : Highmark Inc. Job Description : JOB SUMMARY This job reviews requests for medication coverage determination for prior authorization review and appeals. Through the Utilization Review system, the incumbent evaluates clinical information provided by the physician against medical policy criteria. The incumbent then uses his/her clinical knowledge compared to the policy and physician request to make a determination. At times, the incumbent may conduct additional research beyond medical policy review to make coverage determinations. ESSENTIAL RESPONSIBILITIES Make coverage determinations by evaluating physician requests for prior authorization or appeals against medical policy through the Utilization Review system. Update the system records appropriately to ensure claims are properly routed and paid. Conduct research beyond medical policy review to make decisions on medication coverage requests. Other duties as assigned. EDUCATION...

Job Description Oracle's Global Sustainability Office is seeking a dynamic and strategic leader to serve as a Program Management Director of Sustainability Reporting & Engagement. This high-impact role will oversee the functions of external sustainability communications, regulatory and voluntary reporting/disclosures, and internal employee engagement programs. The successful candidate will provide visionary leadership, manage and develop a multidisciplinary team, and drive Oracle's sustainability disclosures and communications in alignment with corporate growth and global regulatory trends. This role is for Nashville, TN. Candidate must live or be willing to relocate to Nashville, TN for this role. Key Responsibilities: Lead, develop, and inspire a team responsible for the strategic direction and execution of Oracle's sustainability reporting, external disclosures and communications, employee engagement and business enablement. Oversee the preparation...

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to enhance their operations. This is rooted in EY's SAP service line capabilities including Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors. Our focus is on helping clients elevate performance and productivity. The opportunity EY's Agile Business Transformation enabled by SAP technology can help organizations address challenges in the digital era. Our EY SAP collaborative approach focuses on more than technology alone. We take a comprehensive, business-first view to address strategy, customer value, user experiences, processes, technology, and operational impacts in tandem. As...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Indeed. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Our Mission As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers. (*Comscore, Total Visits, March 2025) Day to Day As Senior Director, Workforce Management & Global Service Operations, you will serve as a...

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to enhance their operations. This is rooted in EY's SAP service line capabilities including Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors. Our focus is on helping clients elevate performance and productivity. The opportunity EY's Agile Business Transformation enabled by SAP technology can help organizations address challenges in the digital era. Our EY SAP collaborative approach focuses on more than technology alone. We take a comprehensive, business-first view to address strategy, customer value, user experiences, processes, technology, and operational impacts in tandem. As...

Definition This position in the Director's Office-Information Technology Section at Columbus Water & Power (CWP), under general direction, will be responsible for planning, directing and coordinating the ongoing management and analysis of data and processes associated with Oracle Customer Cloud Services (Customer Service and Billing System) on behalf of the division from a functional user perspective; performs related duties as required. This role will focus on the Customer Information and Billing Application, as well as integrated systems. The Data Management Coordinator will be responsible for serving as the system administrator and subject matter expert for IT, business processes, system functionality and configuration. It will manage and analyze data to support critical business decisions and review and document processes related to information systems. Preferred experience using SQL, Crystal Reports, Business Objects, or other database reporting...