27 customer experience jobs found

Job Description The Oracle Dedicated Cloud Product Management team is looking for an experienced Senior Manager of Product Management to work across our Dedicated Region Cloud @Customer (https://www.oracle.com/cloud/cloud-at-customer/dedicated-region/) (DRCC) and Oracle Alloy (https://www.oracle.com/cloud/alloy/) offerings to focus on product Definition, Development, and Launch. The Senior Manager of Product Management for Oracle Dedicated Cloud is a leadership role responsible for defining, executing, and driving the product development with our outbound and engineering internal teams. The role carries broad influence, significant business impact, and ownership of mission-critical product releases and launches aimed at driving OCI's growth and success in global markets. The primary objective will be to define, manage and deliver the product solutions that resonate with customers. This should include managing the full portfolio roadmap for DRCC and Alloy across its...

Senior Manager, Product Management - Velocity Black Request Experiences (Remote) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We're excited to share that Capital One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here (https://www.capitalone.com/about/newsroom/velocity-black-acquisition/) . Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's...

Become a part of our caring community and help us put health first The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, talent management, diversity and human resource compliance). The Workforce Management Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Workforce Management Professional 2 assesses organizational staffing and inventory demands, identifying requirements and solutions to meet operational objectives. You will provide analysis at the segment level, connecting workforce planning with inventory performance and resource distribution. You will understand department, segment, and organizational strategy and how inventory management influences productivity, service levels, and...

Job Description We are seeking a dynamic and results driven Senior Manager to lead and develop a high-performing team while driving strategic initiatives that align with our organizational goals. This role requires a strong leader with expertise in change management financial accountability for a portion of revenue and/or margin, excellent communication skills, and a passion for fostering collaboration and innovation. If you thrive in a fast-paced environment excel and managing budgets and resources and are committed to driving operational and financial success, we invite you to join our team. To be successful in this role: Ability to motivate, coach and develop team members Experience in building a high-performing team and fostering collaborative culture Strong decision-making and problem-solving skills Proven ability to set goals, measure progress and drive results Experience in revenue and/or margin management, resource allocation, and...

Healthcare Risk Management Nurse Fully Remote-United States Job Type Full-time Description Overview Tanaq Management Services (TMS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in health, agriculture, technology, and other government services. TMS is a subsidiary of the St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders. About the Role We are seeking a Healthcare Risk Management Nurse to support the Clinical Quality Management (CQM) Program at the Defense Health Agency (DHA). The Healthcare Risk Management Nurse will support the management of HQ and Network-level processes to ensure required healthcare risk management information is tracked, procured, evaluated and acted upon according to policy, law and regulation, including event reporting and monitoring,...

Role Title: Lead Specialist, Product Management Description: This role aligns to a Principal Product Manager Location: Hoboken - Hybrid About Pearson: At Pearson, we are committed to helping people make progress in their lives through learning. We create innovative and accessible educational products and services that foster personal and professional growth. We are looking for a passionate and skilled Product Director (IC) to join our team and drive the development of cutting-edge educational products. About the Job: We embrace the SVPG Product Operating Model by empowering our product teams to solve hard problems – customer problems and business problems – in ways that our customers love yet work for our business. Our product teams are cross-functional, durable and generally comprised of a product manager, product design, tech lead and a program manager (4-in-a-box model). We staff our product teams with the skills necessary to come up with effective solutions...

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The IT Service Management (ITSM) Analyst serves as the primary Major Incident Manager during assigned on-call rotations, leading real-time response to high-severity incidents and contributing to operational stability and site...

Summit Technologies Inc. is seeking an Information Management Officer (IMO) to provide client administration and desktop support services in support of a U.S. Army installation at Fort Sill, OK. This role delivers Tier I operational and sustainment support for Microsoft-based client systems, enterprise applications, and classroom audiovisual technologies. The ideal candidate will have strong experience supporting enterprise desktop environments, Microsoft Intune, Army baseline configurations, and end-user troubleshooting in a structured DoD environment. You will support mission-critical Army operations in a structured, high-impact environment where reliability, responsiveness, and professionalism are essential. This role offers hands-on technical engagement and the opportunity to contribute directly to operational readiness and training support systems. Candidates must be eligible for a DoD Secret Clearance. Key Responsibilities Provide administration and lifecycle...

Company : enGen Job Description : JOB SUMMARY This pivotal role will lead the strategic transformation and optimization of workforce operations across enGen, encompassing both internal resources and external vendors. The Senior Director will be a key driver in establishing robust frameworks for tracking hours, managing financial allocations, and ensuring highly efficient resource deployment. This individual will possess a deep understanding of transformational initiatives, serving as a change expert who can intelligently engage with vendors, internal stakeholders, and senior leadership to align business operations with strategic objectives and deliver significant value. This leadership role is responsible for influencing, shaping, and executing high-impact strategies and initiatives delivering significant enterprise-level value. The Senior Director level demands a high degree of strategic leadership, independent decision-making, and accountability for fostering...

Job Description Oracle's Global Sustainability Office is seeking a dynamic and strategic leader to serve as a Program Management Director of Sustainability Reporting & Engagement. This high-impact role will oversee the functions of external sustainability communications, regulatory and voluntary reporting/disclosures, and internal employee engagement programs. The successful candidate will provide visionary leadership, manage and develop a multidisciplinary team, and drive Oracle's sustainability disclosures and communications in alignment with corporate growth and global regulatory trends. This role is for Nashville, TN. Candidate must live or be willing to relocate to Nashville, TN for this role. Key Responsibilities: Lead, develop, and inspire a team responsible for the strategic direction and execution of Oracle's sustainability reporting, external disclosures and communications, employee engagement and business enablement. Oversee the preparation...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Sr. Change Management & Enablement Strategist About the Role: We are seeking a collaborative and execution-focused Sr. Change Management & Enablement Strategist to support employee readiness and adoption across multiple technology and experience transformation initiatives. This role plays a key part in ensuring employees are equipped,...

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to enhance their operations. This is rooted in EY's SAP service line capabilities including Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors. Our focus is on helping clients elevate performance and productivity. The opportunity EY's Agile Business Transformation enabled by SAP technology can help organizations address challenges in the digital era. Our EY SAP collaborative approach focuses on more than technology alone. We take a comprehensive, business-first view to address strategy, customer value, user experiences, processes, technology, and operational impacts in tandem. As...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Indeed. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Our Mission As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers. (*Comscore, Total Visits, March 2025) Day to Day As Senior Director, Workforce Management & Global Service Operations, you will serve as a...

Company : Highmark Inc. Job Description : JOB SUMMARY This job reviews requests for medication coverage determination for prior authorization review and appeals. Through the Utilization Review system, the incumbent evaluates clinical information provided by the physician against medical policy criteria. The incumbent then uses his/her clinical knowledge compared to the policy and physician request to make a determination. At times, the incumbent may conduct additional research beyond medical policy review to make coverage determinations. ESSENTIAL RESPONSIBILITIES Make coverage determinations by evaluating physician requests for prior authorization or appeals against medical policy through the Utilization Review system. Update the system records appropriately to ensure claims are properly routed and paid. Conduct research beyond medical policy review to make decisions on medication coverage requests. Other duties as assigned. EDUCATION...

This position is located in Oklahoma City, Oklahoma. Material Management Specialist I/II/III Annual Salary: Level I F20A - $35,000.00 + Full State Employee Benefits Level II F20B - $37,625.00 + Full State Employee Benefits Level III F20C - $41,387.50 + Full State Employee Benefits Travel is EXTENSIVE - Must possess a valid driver's license and must maintain required car insurance. WORK HOURS 6:30am - 3:30pm Monday - Friday Minimum Qualifications Materiel Management Specialist Level I - No education or experience is required. Materiel Management Specialist Level II - Requirements at this level consist of two years of experience in the receipt, storage, or stock handling work, and issuance of material; or an equivalent combination of education and experience. Materiel Management Specialist Level III - Education and Experience requirements at this level consist of three years of experience in receipt, storage, or stock handling work, and issuance of...

Otsuka's internship program, Intern the Otsuka Way (InTOW), offers students a unique opportunity to gain hands-on experience and develop critical skills while contributing to meaningful projects. Interns will work alongside experienced professionals, learn about the complexities of the pharmaceutical industry, and gain insights into potential career paths. By combining practical experience with professional development, our program prepares interns for future success. Our internship program also includes instructor led trainings, a leadership engagement series, as well as insightful lunch and learns. Application Deadline: Candidates are encouraged to apply within 10 business days of the posting date. The position may remain open past this window until a suitable candidate is selected. Interviews and offers: February through March 2026. Duration of internship: June 1, 2026, through August 10, 2026. Location: In Princeton 2-3 days a week Job Description ?...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a strategic and people-centric Principal Change Management Consultant to introduce and lead a change enablement function across 4-5 multi-year, enterprise-wide technology transformations. These include the implementation of an employee AI Center of Excellence, employee experience transformation, and the...

Job Description The Director of Data Center Design Management is accountable for leading a team of Design Managers responsible for the end-to-end design lifecycle of large-scale Oracle Cloud Infrastructure data center programs. This leader drives technical excellence, organizational clarity, and execution discipline across multiple concurrent campuses and regions. The Design Management team provides strategic oversight across critical infrastructure design (mechanical, electrical, controls), ensuring alignment with OCI's established requirements. This team partners closely with Engineering, Construction, Planning, Commissioning, Operations, Supply Chain, and executive leadership to enable predictable, high-quality delivery at hyperscale. Must be able to travel domestically and internationally (10-25%). Responsibilities Key Responsibilities Organizational Leadership & Team Development Lead, mentor, and develop a high-performing team of Design Managers...

Job Description The Global Physical Security (GPS) Systems Operations Team is seeking an experienced Technical Project Manager (TPM) - Hardware Delivery to oversee the delivery, configuration, deployment, and lifecycle management of self-service badging kiosks, printers, and visitor management hardware at Oracle's Colo, hyperscale, and corporate sites. Reporting to the Global Director of Systems Operations, the TPM's primary focus is to ensure robust, scalable, and efficient hardware management for badging and visitor operations that support secure, high-availability access for employees, visitors, and other personnel, including at unattended locations. The role is crucial for reducing operational costs, improving workflow efficiency, and maintaining compliance with security and audit requirements on a global scale. Responsibilities Hardware Delivery & Lifecycle Management Lead the end-to-end delivery, configuration, deployment, ongoing maintenance,...

Job Description This Senior Principal Cloud Consultant within Oracle North America Consulting (ONAC) will be responsible for ensuring the successful implementation of Oracle Cloud HCM - Time and Labor (OTL) and Absence Management solutions. You will work with your clients to understand their business processes, provide solutions based on product and consultative expertise, and drive adoption of Oracle's modern best practices processes. Responsibilities Lead business process workshops and advise the client on the impacts of adopting Oracle Fusion Cloud Time & Labor (OTL) &/or Absence Management (ABM) solutions Lead requirements gathering sessions and support clients in defining relevant processes and obtain sign off to ensure client alignment of the proposed solution Understand Oracle's implementation methodology and use it on all engagements Configure the Oracle Fusion Cloud OTL and/or ABM solutions Conduct process...

Principal Relationship Management and Business Development - Strategic Client Management (Remote-Eligible) Our US & Canadian Markets team is seeking a Principal Relationship Management and Business Development Associate to join our Strategic Client Management team. This role will focus on working with companies of key importance to Discover Global Network to overcome long-standing acceptance objections. Responsibilities: Strategic Growth: Strategically identifying and engaging contacts, developing proposals and negotiating agreements to maximize network growth Business Development: Creating business cases for new development activities with internal and external partners Relationship Management: Serving as the liaison between external accounts, maintaining relationships with decision-makers, and advising clients on acceptance and operational efficiencies Client Portfolio Management: Exploring new partnership opportunities and managing a portfolio...

Job Description Senior Director, Technical Program Management - Database Security As part of the Oracle Database Division Security Program Office, you will play a key leadership role in defining, driving, and operationalizing security requirements across the entire Database Division You will partner closely with Database Development, Security Engineering, Product Management, and the broader Oracle security community to advance the security posture of Oracle's flagship RDBMS technologies and their integrations across OCI. This role requires a senior technical leader with deep familiarity with relational database systems, SQL, storage engines, transaction processing, and the security models that govern them-ranging from authentication/authorization frameworks to auditing, encryption, redaction, and secure configuration baselines. You will lead cross-functional programs that translate evolving global security and regulatory regimes into actionable changes across the Oracle...

Become a part of our caring community and help us put health first The Quality Improvement Professional implements quality improvement programs for all lines of business including annual program description, work plan, and annual evaluation. The Quality Improvement Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. You will partner with the Sr. Quality Improvement Professional(s) on projects and deliverables. The Quality Improvement Professional understands department, segment, and organizational strategy and operating goals, including their linkages to related areas. The position makes decisions regarding work methods and receives guidance where needed. Assist the senior professionals with data gathering required for strategy development and care gap closure. Follow established guidelines/procedures. Use your skills to make an impact Required Qualifications...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for PAREXEL. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Home Based US As Executive Director, Project Management, Patient Safety you will oversee the management and leadership of Parexel's Patient Safety pillar, team or functions within Patient Safety organization. In this case, the Patient Safety Project Leadership Organization. The Executive Director will work with senior management, customers, business development, and project teams providing oversight of processes and functions related to the delivery of a program or portfolio of...