4 customer service specialist jobs found

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title: Data Management Outreach Specialist Job Category: Academic Staff Employment Type: Terminal (Fixed Term) Job Profile: Outreach Specialist Job Duties: This position provides critical support to the Center for Innovative Transition, Education, and Employment’s (CITEE) research and grant initiatives through comprehensive data management, project coordination, and cross-project operational support. The role ensures data integrity, oversees workflow processes, and advances outreach activities that strengthen CITEE’s partnerships across local, regional, and state communities. The position reports to the CITEE Research and Data Manager, with secondary reporting to the Director of Educational Outreach depending on project needs. The individual in this role will foster effective...

Job Description As a Clinical Consultant, you will collaborate with customer stakeholders and leaders to build relationships and positively impact clinical performance, satisfaction, and outcomes during projects involving the Oracle Health Workforce and Workload Solution Suite, formerly known as Clairvia, in Acute and Outpatient care. Drawing on your clinical expertise, you will guide customers and internal teams, help design effective clinical workflows, and analyze current and future states to identify gaps and recommend strategies for change adoption to achieve workforce and workload goals. You will own the customer's value measurement plan, support the engagement management team in meeting deliverables and timelines, lead customer meetings to align clinical goals with technology, and foster relationships to drive business outcomes. This role focuses on Oracle Health Workforce and Workload solutions like scheduling, caregiver assignments, acuity-based outcomes, and...

Position Description & Qualifications The Army PPB BOS program is seeking a CM Specialist to deliver cloud-based configuration management, DevSecOps, and release engineering activities to support the enterprise systems. Serco supports the US Army as the prime for PPB BBOS and consists of multiple managed cloud environments and numerous hosted data, applications, and processes that enable Army Planning, Programming and Budgeting (PPB) processes to develop the Army Future Years Defense Program (FYDP). Our team performs administration, maintenance, and improvement of IT systems that collect POM, Budget Estimate Submission (BES) and President's Budget resources data deemed necessary to accomplish the Department's mission. In this role, you will: Support applications and systems operating within AWS GovCloud and Commercial Cloud environments/ Be responsible for developing, maintaining, and enforcing software configuration management tools and processes that...

Monitors and analyzes the performance of the line or book of business, provides product strategy recommendations to divisional and departmental leadership. Evaluates and tracks competitor products, pricing information and target markets. Researches competitor pricing and rating programs providing insights and analysis to the business for pricing enhancements and new products. May specialize in product management and/or product development accountabilities depending upon business need. Position Compensation Range: $88,000.00 - $145,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities -May serve as project lead for implementation of products and services. -Monitors and analyzes the performance of the product lines, agent, or book of business. -Evaluates profit factors and conducts analysis of performance data to provides product...