12 customer support representative jobs found

An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. POSITION SUMMARY Marathon Petroleum Company LP has an opportunity for a Absence Management Analyst supporting Leave of Absence at Findlay. The analyst will administer benefits related to company leave of absence, time off policies, CBA's, and EE bank balances as appropriate as well as monitor time off banks. Attention to details related to policy application, state and jurisdiction requirements, and timelines are important. The Analyst will be working with Absence Soft, WorkDay and Work Force Software systems. Time off is tracked across the company. KEY RESPONSIBILITIES Manages MPC leaves of absence benefits and responsible for all administrative aspects to ensure compliance with all state and federal laws governing FMLA and Leaves of Absence in addition...

Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for GovCIO. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Overview GovCIO is seeking a Senior Order Management Representative to oversee all aspects of customer product and solution orders. This role ensures timely and accurate processing in alignment with departmental SLAs, while maintaining a strong focus on delivering exceptional customer satisfaction. This position will be a fully remote position located within the United States. Responsibilities Effectively oversee order management operations to ensure we meet defined SLA’s...

F&P America Manufacturing has been a part of the Troy community for over 25 years. Our world-class workforce utilizes the most advanced processes to produce the highest quality Chassis Systems, Suspension Parts, Pedal Assemblies and more for the world's leading automakers. We are seeking highly qualified candidates for the following opportunity. Quality Management Systems Supervisor * * QMS Systems Supervisor, responsible for coordinating all QMS activities / tasks to ensure compliance with all applicable certification, customer and company requirements to include QMS, document control and gage calibrations. Responsibilities: Serves as the Quality Management System Representative for all third party IATF16949, external and internal audits. Internal auditing (LPA, QMS, CAR related audits) Leads document and gage control systems within the QMS to ensure strict compliance with all system processing requirements, including maintain associated records,...

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Operations Manager, within PNC's AMG Operations Fees organization, you will be based in Cleveland, OH. The position is primarily based in a PNC location. Responsibilities require time in the office. Some responsibilities may be performed remotely, at the manager's discretion. The Fee Unit Operations Manager plays a critical role within the Asset Management Group (AMG), overseeing the accurate calculation and processing of fees for services provided to both Institutional and Private Bank clients. These fees represent a significant portion of AMG's annual revenue. The manager will lead a team responsible...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Otsuka America Pharmaceutical Inc.. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Director, Training Management Operations Lead The Director, Training Management Operations Lead, is a senior leader within the Learning Center of Excellence (CoE) under Global Quality. This role is responsible for overseeing the end-to-end management of global training operations, ensuring compliance with regulatory requirements, operational efficiency, and alignment with corporate quality objectives. The position drives governance, technology enablement,...

BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flextime work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval. What You’ll Be Doing Researches and analyzes Transitional Work Grant (TWG) and Transitional Work Bonus (TWB) program processes to identify and implement improvements Generates, analyzes, and interprets statistical and operational reports using Excel, Cognos, Snowflake, and data warehouse systems Ensures program compliance and eligibility through policy review, participant evaluation, and audit coordination Provides end-to-end grant and bonus administration, including applications, plan approvals, reimbursements, and fiscal monitoring...

Responsibilities & Qualifications RESPONSIBILITIES Provide oversight and supervision of Identity and Access Management (IAM) services to ensure the confidentiality, integrity, availability, and non-repudiation of sensitive and classified information systems. Serve as a Cybersecurity Subject Matter Expert (SME) in Identity and Access Management, advising on all associated cybersecurity policies, standards, and procedures. Lead and mentor IAM analysts, providing direction, task prioritization, and performance oversight. Oversee implementation and enforcement of access control policies in alignment with Department of Defense (DoD) Identity, Credential, and Access Management (ICAM) strategy and guidance. Ensure compliance with DoD Instruction 8520.03, Identity Authentication for Information Systems , validating appropriate access authorization to systems, data, and network resources. Manage and coordinate user identity lifecycle operations, including...

The Global Quality Audit Manager is responsible for planning, executing, and reporting on global audits to ensure Good Clinical Practice (GCP) compliance across Contract Research Organizations (CROs), clinical laboratories, and clinical investigator sites. This role plays a critical part in maintaining the integrity of clinical trial data and ensuring patient safety by verifying adherence to regulatory requirements and internal standards. As a key member of the Global Quality Management team, the Audit Manager will collaborate with cross-functional stakeholders to identify risks, drive continuous improvement, and support inspection readiness across the clinical research landscape. Key Responsibilities Audit Execution : Plan, conduct, and report GCP audits of CROs, clinical laboratories, and investigator sites globally, ensuring compliance with ICH-GCP, local regulations, and company policies. Provide oversight to contract and consultant resources in audit...

Job Summary The Senior Manager of Global Quality Management (GQM) supports the execution of clinical quality activities to ensure compliance with Good Clinical Practice (GCP), regulatory requirements, and internal standards across global clinical trials. This role provides hands-on quality oversight, supports audit and inspection readiness, and collaborates with internal teams and external partners to maintain high-quality standards throughout the clinical development lifecycle. Key Responsibilities Clinical Study Support Serve as a GCP quality resource to clinical teams during study planning, conduct, and close-out. Support the review of study documents (e.g., protocols, monitoring plans, vendor agreements) for quality and compliance. Assist in identifying and resolving quality issues, protocol deviations, and potential noncompliance. Collaborate with Clinical Operations, Regulatory Affairs, and Medical Affairs to embed quality practices...

Director, Technical Program Management - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs...

Director, Training Management Operations Lead The Director, Training Management Operations Lead, is a senior leader within the Learning Center of Excellence (CoE) under Global Quality. This role is responsible for overseeing the end-to-end management of global training operations, ensuring compliance with regulatory requirements, operational efficiency, and alignment with corporate quality objectives. The position drives governance, technology enablement, and process optimization for training systems and programs across GxP and non-GxP functions. Key Responsibilities: Strategic Leadership & Governance Define and execute the global training operations strategy within the Learning CoE to support quality and compliance objectives. Establish governance frameworks for training management, including policies, SOPs, and audit readiness. Serve as the primary point of contact for training operations during regulatory inspections and internal audits....