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12 it operations management manager jobs found

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Highmark Health
Manager, ITSM Platform Management
Highmark Health Providence, RI, USA
Company : enGen Job Description : JOB SUMMARY Highmark Health is seeking an experienced and dynamic Manager of ITSM Platform Management to lead our global team of ServiceNow Developers and Administrators. This critical role will be instrumental in shaping and executing our multi-year ITSM technology and AI strategy across various ServiceNow modules, including ITSM, HCLS, ITOM, ITAM, and the exploration of new capabilities like HRSD, CSM, and Financial Operations. The successful candidate will drive innovation, optimize platform performance, and ensure the delivery of value-based outcomes that align with Highmark Health's strategic objectives. ESSENTIAL RESPONSIBILITIES Strategic Leadership: Develop and execute a multi-year strategy for the ITSM platform, incorporating emerging technologies, particularly in AI and GenAI, to enhance service delivery and operational efficiency. Team Management: Lead, mentor, and develop an international team of...

Apr 13, 2026
Ev
Coordinator, Utilization Management
Evolent Providence, RI, USA
Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You'll Be Doing: Job Description The Coordinator, Intake Utilization Management at Evolent will serve as a point of contact for processing prior authorization requests in accordance with...

Apr 01, 2026
Or
Oracle Health Training Project Manager - Federal Learning & Change Management
Oracle Providence, RI, USA
Job Description Training Project Manager - Federal Learning & Change Management We are seeking a dynamic and results-driven Training Project Manager to serve as a critical bridge between clinical operations, system changes, and training delivery within a large-scale Federal EHR modernization program. This role operates at the intersection of clinical informatics and project management , ensuring that system changes are accurately translated into effective, workflow-aligned training solutions. The Training Project Manager will act as a clinical liaison , evaluating EHR changes, identifying training impacts, and driving updates through structured processes (e.g., JIRA). This individual will partner closely with clinical, solution, learning, and change management teams to ensure training reflects real-world workflows and supports end-user adoption. The ideal candidate thrives in a fast-paced environment, is highly detail-oriented, and brings strong clinical and...

Mar 27, 2026
PagerDuty
Principal, Enablement Program Management
PagerDuty Providence, RI, USA
PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization, As a Senior Enablement Program Manager , you will be a strategic leader within our GTM Enablement...

Mar 16, 2026
General Motors
Manager, Performance Management
General Motors Providence, RI, USA
Job Description Work Arrangement This role is based remotely but if you live within a 50-mile radius of Austin, Detroit, Mountain View or Warren, you are expected to report to that location three times a week, at a minimum. Role Summary The Manager, Performance Management, will lead the build, launch, and ongoing operations of GM's new global function responsible for formal performance management. This role oversees the design and implementation of global standards, SOPs, Workday workflows, and case administration processes, and will manage the team responsible for end-to-end formal performance management across all regions. Key Responsibilities Lead the build effortrequiredto stand up the Performance Managementfunction, including development of global standards, definitions, and process maps. Design andfinalizeglobal SOPs, templates, manager guidance, and country-specific localization for informal vs. formal performance management. Partner...

Mar 16, 2026
SP
Clinical Trials Management Director
Sumitomo Pharma Providence, RI, USA
Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website https://www.us.sumitomo-pharma.com or follow us on LinkedIn. Essential Functions Required for Job Direct the end-to-end planning, execution, monitoring, and successful completion of one or more clinical studies within a program(s), ensuring adherence to timelines, budgets, and quality standards. Oversee the development and control of key study documents and plans (e.g., protocols, informed consents, clinical study reports), ensuring alignment with GCP and...

Apr 12, 2026
Cornerstone OnDemand, Inc.
RVP, Account Management
Cornerstone OnDemand, Inc. Providence, RI, USA
The Regional Vice President (RVP), Account Management is a senior sales leader responsible for developing and executing the Account Management strategy across a large regional portfolio of Mid-Market and Enterprise clients. You will lead, inspire, and scale a high-performing team of Account Management leaders and Account Managers focused on customer retention, renewals, and incremental revenue growth. This role requires a seasoned executive who brings strong commercial acumen, operational rigor, and a passion for developing talent. You will partner closely with senior leadership across Sales, Customer Success, Product, and Professional Services to ensure customers realize the full value of Cornerstone's solutions and remain long-term strategic partners. In This Role, You Will... Strategic Leadership & Execution Own the regional Account Management strategy, defining the vision, operating model, priorities, and performance standards for the team....

Apr 06, 2026
Survitec Group Ltd.
Full time
 
Management Accountant
Survitec Group Ltd. West Warwick, RI, USA
Vacancy Title: Management Accountant with Credit & Collections and Purchase-to-Pay responsibilities Vacancy Location: Rhode Island Engagement Type: Permanent – Full Time What You Can Expect from the Role: This role performs professional accounting work including compilation, consolidation and analysis of financial data, based on an understanding of accounting fundamentals and principles and bookkeeping experience Key responsibilities: General Tracks progress against budgets within established finance systems and reports variances as appropriate, ensuring compliance with local market financial laws, requirements and regulations Implements the global Survitec control framework, driving effective development and maintenance of financial controls Works independently to collate and analyse data using standard accounting methodologies, systems, tools and formats to deliver high quality monthly, quarterly and annual financial reporting to the...

Apr 06, 2026
UU
Principal Vulnerability Management Analyst- Eng
UKG (Ultimate Kronos Group) Providence, RI, USA
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Team The Security Research & Innovation (SRI) team within Global Security is a high-impact, automation-first security organization responsible for vulnerability management, security research, and red team operations. This team has an exceptional automation culture - all team members build production automation that eliminates manual work at...

Apr 05, 2026
Otsuka Pharmaceutical Companies (U.S.)
Manager, Master Data Management and FP&A Reporting
Otsuka Pharmaceutical Companies (U.S.) Providence, RI, USA
Job Summary This position will execute and maintain master data policies, collect and protect agreed master data standards, and promote a need for fit-for-purpose master data to support business processes. Partner with IT on system enhancements; provide requirements and testing support for master data process improvements. The position is to ensure high-quality master data and to advance the use of master data critical to SAP, acting as the primary operational point of contact for master data requests and issue resolution to stakeholders. Additionally, you'll address challenges in master data management and governance, set up a governance model with appropriate business accountabilities, and utilize innovative technologies to streamline master data processes. This role will also assist the FP&A team with management reporting for domestic and global leadership. This role requires a strategic thinker with strong analytical skills and the ability to manage cross-functional...

Mar 30, 2026
SR
Management Analyst III
Systems Resource Management Middletown, RI, USA
SRM is currently seeking qualified individuals . If you are interested in joining the SRM team, forward your resume and cover letter to employment@srminc.net, or fax to 401-849-2993. SRM BENEFITS INCLUDE Health Insurance Dental Insurance Vision Insurance Life Insurance Long-Term Disability Insurance Temporary Disability Insurance Workers Compensation 401(K) and Company Match Paid Vacation and Holidays Sick and Safe Leave SRM is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any...

Mar 19, 2026
Or
Oracle Health Senior Manager, Federal Change Management and Learning Team
Oracle Providence, RI, USA
Job Description We are seeking a dynamic and results driven Senior Manager to lead and develop a high-performing team while driving strategic initiatives that align with our organizational goals. This role requires a strong leader with expertise in change management financial accountability for a portion of revenue and/or margin, excellent communication skills, and a passion for fostering collaboration and innovation. If you thrive in a fast-paced environment excel and managing budgets and resources and are committed to driving operational and financial success, we invite you to join our team. To be successful in this role: Ability to motivate, coach and develop team members Experience in building a high-performing team and fostering collaborative culture Strong decision-making and problem-solving skills Proven ability to set goals, measure progress and drive results Experience in revenue and/or margin management, resource allocation, and...

Mar 15, 2026
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