2 salesforce developer jobs found

Sector Knowledge and Expertise: Demonstrates a clear understanding of client’s business, its objectives, strategy and industry where they operate. Supports the Portfolio Leader in the development of portfolio/sector strategy. Demonstrates a strong knowledge of BPO and Technical Services associated with their allocated accounts and industry sector. Leverages expertise and communication skills to speak at forums both internally and externally. Account Management and Business Growth: Builds and maintains strong, long-term relationships with assigned clients. These relationships should reflect coverage of the client’s comprehensive buyer personas, including but not limited to the CIO, CMO, CTO and CXO ensuring a partnership charter with their team. Develops sustainable and profitable strategic account plan that addresses whitespace planning, cross-selling and up-selling opportunities and incorporates the full extent of Concentrix services. Ensures Financial KPIs...

The Manager, Digital Solutions Account Management is a foundational leader within FedEx’s Digital Portfolio, responsible for building and scaling a new Account Management function from the ground up. In this highly strategic, customer-facing role, you will establish the playbook, hire and develop a high-performing team, and ensure our Healthcare and B2B enterprise customers realize the full value of FedEx Digital Solutions. Your mandate is to drive long-term customer success, retention, and expansion while creating a culture of accountability, collaboration, and innovation. Essential Functions: Build and scale a world-class Account Management team through recruiting, onboarding, coaching, and performance management. Design and implement account management frameworks (e.g., renewal playbooks, QBR processes, customer success metrics) to drive retention and growth. Develop trusted relationships with C-level executives and key stakeholders at enterprise customers, acting as...