Full time
The University of Iowa
Iowa City, IA, USA
Under the supervision of the Ambulatory Care Pharmacy Manager, this position will provide clinical and administrative support for the Department of Pharmaceutical Care to ensure effective and efficient delivery of health care in the Anticoagulation Case Management Service (ACMS). This position requires discretion, independent judgment, autonomy, and a high degree of customer service. Responsibilities of the position are outlined below and may include other support services tasks (including, but not limited to patient medication management calls, assistance with pharmacy billing and shipping activities) as assigned. Position Responsibilities Support Services to Clinical and Non-Clinical Departments Provide the first line of customer contact for all patients seeking services from the Department of Pharmaceutical Care’s ACMS clinic. Patient support includes: greeting and assisting patients, scheduling patients for in-person visits and telephone visits, coordinating...
