3 senior risk associate jobs found

Become a part of our caring community and help us put health first The Senior IT Portfolio Management Professional - Insurance Tech Segment partners closely with business, technology, and product stakeholders across the Insurance value chain to ensure the IT portfolio and demand pipeline are aligned to enterprise priorities. Work assignments involve moderately complex to complex issues requiring deep analysis of business operations, insurance technology interdependencies, and varying organizational, regulatory, and market-driven factors. The Senior IT Portfolio Management Professional organizes and prioritizes programs and projects in alignment with IT Strategy, Enterprise Architecture guidelines, Delivery roadmaps, and segment-level strategic plans . This includes balancing discretionary and non-discretionary spend (e.g., regulatory, compliance, security, member experience, operational efficiency), evaluating funding against annual portfolio budgets, managing...

Become a part of our caring community and help us put health first The Workforce Management (WFM) Real Time Analyst is responsible for monitoring, analyzing, and optimizing intraday performance across all supported contact channels. This role ensures that service levels, staffing, and adherence goals are met by making real time adjustments, communicating operational impacts, and providing actionable insights to leadership. The RTA is detail oriented, analytical, and able to make fast, accurate decisions in a dynamic environment. The Workforce Management Real Time Analyst (Professional 1) leverages real-time analytics to evaluate staffing levels and workforce performance, proactively identifying risks and recommending solutions to meet service and operational goals. Analyzes intraday trends and staffing needs to support enterprise-level workforce planning and strategic initiatives. Demonstrates strong knowledge of workforce management principles, compliance standards, and...

Senior Manager, Product Management - Velocity Black Request Experiences (Remote) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We're excited to share that Capital One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here (https://www.capitalone.com/about/newsroom/velocity-black-acquisition/) . Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's...