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Uo
Service Management Analyst/Senior Service Management Analyst - Enterprise Service Management Office
University of Illinois at UrbanaChampaign Urbana, IL, USA
Service Management Analyst or Senior Service Management Analyst Office of the Chief Information Officer - University of Illinois Urbana-Champaign The Service Management Analyst or Senior Service Management Analyst serves as a key stakeholder within the Enterprise Service Management Office, responsible for advancing the maturity of enterprise IT service management practices across the university. The role leads and supports multiple ITSM practice areas and works across Campus IT to drive consistent, effective, and measurable service management outcomes. The premier candidate will bring deep knowledge of IT service management frameworks (such as ITIL) and demonstrated experience leading and maturing multiple ITSM practices in a complex organization. They will be a collaborative leader with strong facilitation and communication skills, able to work across organizational boundaries, manage ambiguity, and influence without authority....

Mar 23, 2026
ZT
Manager Lead Management
Zebra Technologies Corp. Lincolnshire, IL, USA
Remote Work: No Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally. Come make an impact every day at Zebra. The Lead Management Manager leads the Marketing Contact Center (MCC), overseeing the entire process for qualifying and handling all inbound...

Mar 21, 2026
Lensa
Senior Director, Account Management (Consumer & Services) - Remote
Lensa Chicago, IL, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for EPAM Systems Inc. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. EPAM is seeking a seasoned Senior Account Director to drive strategic growth in our Consumer & Services practice. This leader will combine deep industry expertise with a strong consulting and technology background to shape transformational engagements with some of the world’s most recognized CPG and retail brands. In this role, you will own executive-level relationships, expand accounts through innovation and thought leadership, and partner with global delivery teams to...

Mar 16, 2026
En
Intern - Service Delivery Management
Ensono Chicago, IL, USA
Intern - Service Delivery ManagementRemote - United StatesJR012789 At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty, Reliability, Collaboration, Curiosity, Passion About the role and what you'll be doing: We are looking for potential participants for our 2026 Summer Internship Program and are excited to invite driven and self-motivated candidates to apply! Ensono is dedicated to cultivating talented individuals with...

Mar 16, 2026
CO
Senior Associate, Product Management - Customer Services & Strategy (US Card)
Capital One Financial Corporation Riverwoods, IL, USA
Senior Associate, Product Management - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The Customer Services & Strategy team in US Card focuses on products that enhance the customer experience through data-driven, technology-led initiatives across fraud, recoveries, collections, and digital servicing, aiming to build trust and personalized, empathetic service. Senior Associate Product Managers at Capital One help drive the strategy, development, and launch of innovative products by collaborating with...

Mar 15, 2026
En
Intern - Capacity Management Data Analyst
Ensono Chicago, IL, USA
Intern - Capacity Management Data AnalystRemote - United StatesJR012790 At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty, Reliability, Collaboration, Curiosity, Passion Role Summary As an intern at Ensono, you will have a direct impact working with your team and also take part in programming provided by our Training and Development team. This will include project work, professional development, a business challenge...

Mar 15, 2026
Or
Oracle Health Senior Manager, Federal Change Management and Learning Team
Oracle Springfield, IL, USA
Job Description We are seeking a dynamic and results driven Senior Manager to lead and develop a high-performing team while driving strategic initiatives that align with our organizational goals. This role requires a strong leader with expertise in change management financial accountability for a portion of revenue and/or margin, excellent communication skills, and a passion for fostering collaboration and innovation. If you thrive in a fast-paced environment excel and managing budgets and resources and are committed to driving operational and financial success, we invite you to join our team. To be successful in this role: Ability to motivate, coach and develop team members Experience in building a high-performing team and fostering collaborative culture Strong decision-making and problem-solving skills Proven ability to set goals, measure progress and drive results Experience in revenue and/or margin management, resource allocation, and...

Mar 15, 2026
CIBC
Full time
 
Senior Regulatory Compliance Management Officer
CIBC Chicago, IL, USA
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What You'll Be Doing The Regulatory Compliance Management (RCM) Officer will assist in the implementation and management of CIBC’s Regulatory Compliance Management Program (RCM Program). The RCM Program establishes CIBC’s firmwide approach to compliance risk oversight and assessment of compliance risk in the US Region. The RCM Officer will support the US RCM Program Manager to ensure the RCM Program is operating effectively and efficiently across various business lines, support functions, and legal entities. At CIBC we enable the work environment most...

Mar 15, 2026
MasterCard
Full time
 
Director, People & Capability, Product Management, Develop, Talent & Rewards
MasterCard Chicago, IL, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for MasterCard. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize...

Mar 15, 2026
Capital One
Full time
 
Principal Auditor - Risk Management
Capital One Chicago, IL, USA
Capital One’s Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization’s Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Capital One is seeking an energetic, self-motivated Principal Auditor (Experienced Senior Auditor) interested in becoming part of our Audit team. As a member of the Audit team, the candidate will focus on audits of Second Line Risk Management (Enterprise Risk Management, Operational Risk Management, Third Party Risk Management, Business Continuity, Payment Risk, Network Conflict Risk) and the First Line Risk...

Mar 14, 2026
Capital One
Full time
 
Senior Associate, Product Management - Card Site Shopping
Capital One Chicago, IL, USA
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you. About the team: The Card Site team is at the forefront of Capital One's largest business, helping potential customers who are looking for a credit card find the...

Mar 14, 2026
Capital One
Full time
 
Sr. Associate, Project Management-Horizontals
Capital One Chicago, IL, USA
The Horizontal Product team is responsible for defining and leading key strategic and cross-cutting initiatives within Enterprise Consumer Products, ensuring the successful launch of new digital experiences across multiple platforms. This team works closely with hundreds of platforms and stakeholders to solve novel and/or complex problems at scale. We are looking for a Project Manager to be responsible for strategic planning and managing some of our most complicated use cases. In this role, you will be responsible for partnering closely with our lines of business to understand their pain points, build project plans, and refine requirements to achieve destination outcomes. You’ll work with a cross-functional group of TPMs, Product Managers, and Business Analysts to ensure delivery of capabilities that meet short-term and long-term goals. General Responsibilities: Provide support to the Horizontals team in a well-managed and intentional way, anticipating and responding to...

Mar 14, 2026
MD
Director, Crisis Management
McDonald's Chicago, IL, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for McDonald's Corporation. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description Company Description: McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70...

Mar 14, 2026
Capital One
Senior Associate, Product Management - Customer Services & Strategy (US Card)
Capital One Chicago, IL, USA
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About The Team The Customer Services & Strategy team in US Card focuses on products that enhance the customer experience through data-driven, technology-led initiatives across fraud, recoveries, collections, and digital servicing, aiming to build trust and personalized, empathetic service. Senior Associate Product Managers at Capital One help drive the strategy, development, and launch of innovative products by collaborating with tech, design, and data teams in an agile environment. They own the product roadmap,...

Mar 12, 2026
EY
Full time
 
FSO, Business Transformation, Aladdin Asset Management Senior
EY Chicago, IL, USA
Location: New York, Chicago and Boston At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management and Insurance. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing, and secure. If you...

Mar 11, 2026
Highmark Health
Senior Director Finance Ops & Workforce Management
Highmark Health Springfield, IL, USA
Company : enGen Job Description : JOB SUMMARY This pivotal role will lead the strategic transformation and optimization of workforce operations across enGen, encompassing both internal resources and external vendors. The Senior Director will be a key driver in establishing robust frameworks for tracking hours, managing financial allocations, and ensuring highly efficient resource deployment. This individual will possess a deep understanding of transformational initiatives, serving as a change expert who can intelligently engage with vendors, internal stakeholders, and senior leadership to align business operations with strategic objectives and deliver significant value. This leadership role is responsible for influencing, shaping, and executing high-impact strategies and initiatives delivering significant enterprise-level value. The Senior Director level demands a high degree of strategic leadership, independent decision-making, and accountability for fostering...

Mar 10, 2026
CO
Senior Business Analyst-Issuer Management
Capital One Financial Corporation Riverwoods, IL, USA
Senior Business Analyst-Issuer Management Summary: As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. Following the historic closure of the Capital One and Discover merger, our new collective company faces an opportunity to establish a brand-new working model around which Credit relationships should migrate to the proprietary Discover Network. We are building a new team to establish a cohesive strategy and drive forward a roadmap to migrate Capital One Credit volume to the Discover network. This will employ white space thinking, a strong appetite for action, the ability to work collaboratively and creatively,...

Mar 09, 2026
Capital One
Full time
 
Senior Manager, Risk Management
Capital One Chicago, IL, USA
As a Senior Risk Manager in Capital One’s Network Risk Office you will apply your project management and analytical skills to our highest profile Risk Management projects. You will work with a team of Risk Specialists responsible for working across the enterprise to develop and implement cutting edge Risk solutions to ensure Capital One’s continued stability and success. Senior Risk Managers partner with Executives and their teams to identify potential Risks in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded. Senior Risk Managers at Capital One are highly motivated Risk Management professionals with excellent project management and communication skills. They have a high level of exposure across lines of business and the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company. Responsibilities: Establish and manage key governance and reporting...

Mar 09, 2026
Ao
Head of Value Realization Office (VRO) Portfolio and Programme Management
Aon Chicago, IL, USA
Posting Description: Head of Value Realization Office (VRO) Portfolio and Programme Management Are you ready to lead strategic value delivery across Aon? Want to shape global investment priorities while driving measurable impact? Step into a role where your leadership fuels transformation! This is a hybrid role with the flexibility to work both virtually and from our Chicago or New York office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like In this senior leadership role, you will oversee global VRO Portfolio Leaders and guide portfolio investment planning, program assurance and value realization across Solution Lines, Corporate Functions, Capabilities and Regions. Lead and develop a global...

Mar 07, 2026
CG
Full time
 
Sr Director of Product Management
Cengage Group Chicago, IL, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Cengage Group. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a...

Mar 07, 2026
Ao
Full time
 
Head of Value Realization Office (VRO) Portfolio and Programme Management
Aon Chicago, IL, USA
Head of Value Realization Office (VRO) Portfolio and Programme Management Are you ready to lead strategic value delivery across Aon? Want to shape global investment priorities while driving measurable impact? Step into a role where your leadership fuels transformation! This is a hybrid role with the flexibility to work both virtually and from our Chicago or New York office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What The Day Will Look Like In this senior leadership role, you will oversee global VRO Portfolio Leaders and guide portfolio investment planning, program assurance and value realization across Solution Lines, Corporate Functions, Capabilities and Regions. Lead and develop a global team of VRO Portfolio Leaders,...

Mar 06, 2026
Capital One
Full time
 
Senior Associate, Product Management- Card Site Team
Capital One Chicago, IL, USA
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you About the team: The Card Site team is at the forefront of Capital One's largest business, helping potential customers who are looking for a credit card find the...

Mar 06, 2026
UA
Full time
 
Head of Enterprise Service Management
US AMRJones Lang LaSalle Americas, Inc. Chicago, IL, USA
JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Head of Enterprise Service Management The Opportunity We are seeking an experienced Head of Enterprise Service Management (ESM), reporting to the Head of Infrastructure and Operations. As a senior role in the infrastructure and operations (I&O) function within IT, this individual is responsible to build champion, refine and build a future- fit the ESM organization for JLL . The...

Feb 22, 2026
Se
Senior Logistics Management Specialist - Vincenza, Italy
Serco Springfield, IL, USA
Position Description & Qualifications If you love high profile and challenging projects supporting the US Army, then Serco has a great opportunity for you! As the Senior Logistics Management Specialist, you will be part of the Global Logistics Augmentation and Staff Support (GLASS) team supporting the Army Sustainment Command (ASC) in Vinceza, Italy. Bring your expertise and collaborative skills to make an impact towards our military defense. At Serco, we foster a dynamic and collaborative work environment where team members contribute to innovative, high-impact projects for leading government clients. We provide opportunities to solve complex challenges, improve processes, and utilize the latest technologies to deliver top-tier products and services to our customers. The positions on this contract are located both CONUS and OCONUS in support of the Army Sustainment Command (ASC). In this role, you will: Develop and maintain LOGCAP contract requirements...

Feb 22, 2026
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