7 service delivery manager jobs found

Company : enGen Job Description : JOB SUMMARY Highmark Health is seeking an experienced and dynamic Manager of ITSM Platform Management to lead our global team of ServiceNow Developers and Administrators. This critical role will be instrumental in shaping and executing our multi-year ITSM technology and AI strategy across various ServiceNow modules, including ITSM, HCLS, ITOM, ITAM, and the exploration of new capabilities like HRSD, CSM, and Financial Operations. The successful candidate will drive innovation, optimize platform performance, and ensure the delivery of value-based outcomes that align with Highmark Health's strategic objectives. ESSENTIAL RESPONSIBILITIES Strategic Leadership: Develop and execute a multi-year strategy for the ITSM platform, incorporating emerging technologies, particularly in AI and GenAI, to enhance service delivery and operational efficiency. Team Management: Lead, mentor, and develop an international team of...

Consultant, Organizational Change Management Anywhere Type: Contract Category: Organizational Change Management Industry: Education Workplace Type: Remote Reference ID: JN -042026-106308 Date Posted: 04/07/2026 Shortcut: http://careers.eliassen.com/OzhDZW Description Recommended Jobs Description: Remote Our client seeks a Consultant, Organizational Change Management to lead change initiatives that enable adoption of data platforms, analytics capabilities, and AI/ML solutions. The role plans and executes structured OCM activities across strategy, stakeholder engagement, communications, training, and adoption metrics in partnership with business and technical teams. The consultant will embed methodology, guide leaders, and drive measurable outcomes for enterprise data and digital transformation programs. We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that...

The Regional Vice President (RVP), Account Management is a senior sales leader responsible for developing and executing the Account Management strategy across a large regional portfolio of Mid-Market and Enterprise clients. You will lead, inspire, and scale a high-performing team of Account Management leaders and Account Managers focused on customer retention, renewals, and incremental revenue growth. This role requires a seasoned executive who brings strong commercial acumen, operational rigor, and a passion for developing talent. You will partner closely with senior leadership across Sales, Customer Success, Product, and Professional Services to ensure customers realize the full value of Cornerstone's solutions and remain long-term strategic partners. In This Role, You Will... Strategic Leadership & Execution Own the regional Account Management strategy, defining the vision, operating model, priorities, and performance standards for the team....

Job Description This senior director position is responsible for an increasingly diverse portfolio based upon complexity of the customers, solutions, and dollar value of the portfolio. Directs business operations and resources of a given portfolio, which can be defined by industry, service line, technology center, specialty area or region. Responsibilities include people management, project oversight, and sales enablement. Responsibilities Accountable for fulfilling business goals, meeting budgets, maintaining project/portfolio profitability while ensuring quality of project delivery and customer referenceability. Responsible for creating operational policies in support of strategic objectives. Oversees solutions and estimates in support of the sales process. Responsible for cultivating Oracle cross-functional communications through the creation and maintenance of strategic relationships with management in other lines of business including Product Development, Product...

Job Title Director, Category Management Job Description Summary We are seeking a highly knowledgeable and experienced Director, Category Management to lead our Facilities Category Management team. This is a senior enterprise leader role in the Procurement organization globally and will report to VP, Category Management, The ideal candidate will possess deep expertise in procurement of Integrated Facilities Management (IFM) services and products such as janitorial, HVAC, landscaping & fleet management services along with maintenance, repair & operations (MRO) supplies. The Director will have deep knowledge including pricing strategies (to ensure cost-effective solutions without compromising quality) and knowledge of industry best practices and emerging trends to continuously improve delivery to C&W’s clients. This role involves providing guidance and strategy to a team of Category Managers to develop and execute category strategies across IFM scope, incl....

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Director, Account Management - Remote Job Description The Director of Account Management is responsible for providing strategic and operational leadership to a team of account executives and is accountable for the satisfaction and retention of assigned employer/Administrative Services Only (ASO) clients. This position collaborates across functions to ensure strategic alignment and execution of Prime, the health plan, and the assigned employer groups priorities. Responsibilities Provide strategic and operational leadership to the account executive function; serve as point of escalation and accountable leader for issue resolution across employer groups Establish processes and tracking methodologies to monitor...

Job Summary This position will execute and maintain master data policies, collect and protect agreed master data standards, and promote a need for fit-for-purpose master data to support business processes. Partner with IT on system enhancements; provide requirements and testing support for master data process improvements. The position is to ensure high-quality master data and to advance the use of master data critical to SAP, acting as the primary operational point of contact for master data requests and issue resolution to stakeholders. Additionally, you'll address challenges in master data management and governance, set up a governance model with appropriate business accountabilities, and utilize innovative technologies to streamline master data processes. This role will also assist the FP&A team with management reporting for domestic and global leadership. This role requires a strategic thinker with strong analytical skills and the ability to manage cross-functional...