Full time
Salem State University
Salem, MA, USA
*** DO NOT APPLY ON MASSCAREERS . *** *** Applications submitted on MassCareers will not be considered.*** Applicants must apply on the Salem State Career site to be considered. Overview Join Salem State University's Retention Services as an Assistant Director for Case Management & Engagement, where you'll provide leadership for case management and retention efforts through Navigate360 (N360) to make a meaningful difference in students' academic journeys. Reporting to the Senior Director of Retention Services and Director of Veterans’ Affairs, this position serves as the primary liaison between faculty and staff, advising units, and Retention Services to ensure timely, effective, and equity-minded outreach to students experiencing academic and/or day-to-day challenges. This role is designed to strengthen faculty and staff engagement in early alert and case management practices by providing leadership for Faculty Lead Advisors, overseeing the onboarding...

