13 support technician jobs found

Job Description Training Project Manager - Federal Learning & Change Management We are seeking a dynamic and results-driven Training Project Manager to serve as a critical bridge between clinical operations, system changes, and training delivery within a large-scale Federal EHR modernization program. This role operates at the intersection of clinical informatics and project management , ensuring that system changes are accurately translated into effective, workflow-aligned training solutions. The Training Project Manager will act as a clinical liaison , evaluating EHR changes, identifying training impacts, and driving updates through structured processes (e.g., JIRA). This individual will partner closely with clinical, solution, learning, and change management teams to ensure training reflects real-world workflows and supports end-user adoption. The ideal candidate thrives in a fast-paced environment, is highly detail-oriented, and brings strong clinical and...

SRM is currently seeking qualified individuals . If you are interested in joining the SRM team, forward your resume and cover letter to employment@srminc.net, or fax to 401-849-2993. SRM BENEFITS INCLUDE Health Insurance Dental Insurance Vision Insurance Life Insurance Long-Term Disability Insurance Temporary Disability Insurance Workers Compensation 401(K) and Company Match Paid Vacation and Holidays Sick and Safe Leave SRM is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any...

SRM is currently seeking qualified individuals . If you are interested in joining the SRM team, forward your resume and cover letter to employment@srminc.net, or fax to 401-849-2993. SRM BENEFITS INCLUDE Health Insurance Dental Insurance Vision Insurance Life Insurance Long-Term Disability Insurance Temporary Disability Insurance Workers Compensation 401(K) and Company Match Paid Vacation and Holidays Sick and Safe Leave SRM is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any...

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization, As a Senior Enablement Program Manager , you will be a strategic leader within our GTM Enablement...

Job Description Oracle Cloud is searching for a Director, Program Management in our Nashville HQ. As Oracle continues its rapid growth, our team is focused on optimizing and streamlining key business processes to drive efficiency and scalability across the organization. In this high-impact role, you'll identify, scope, and deliver improvement initiatives by partnering with stakeholders across the enterprise. You'll collaborate closely with Oracle product management teams, service teams, global business practices, and corporate functions to transform how we approach problems and operate. Additionally, this position will play a key role in building and scaling our presence in Nashville by establishing and leading a high-performing team. Responsibilities - Lead Business Process Transformation: Define and implement robust business process improvements, including establishing baseline KPIs. Drive a culture of continuous improvement by leveraging analytics, root cause...

Sector Knowledge and Expertise: Demonstrates a clear understanding of client’s business, its objectives, strategy and industry where they operate. Supports the Portfolio Leader in the development of portfolio/sector strategy. Demonstrates a strong knowledge of BPO and Technical Services associated with their allocated accounts and industry sector. Leverages expertise and communication skills to speak at forums both internally and externally. Account Management and Business Growth: Builds and maintains strong, long-term relationships with assigned clients. These relationships should reflect coverage of the client’s comprehensive buyer personas, including but not limited to the CIO, CMO, CTO and CXO ensuring a partnership charter with their team. Develops sustainable and profitable strategic account plan that addresses whitespace planning, cross-selling and up-selling opportunities and incorporates the full extent of Concentrix services. Ensures Financial KPIs...

Job Description Work Arrangement This role is based remotely but if you live within a 50-mile radius of Austin, Detroit, Mountain View or Warren, you are expected to report to that location three times a week, at a minimum. Role Summary The Manager, Performance Management, will lead the build, launch, and ongoing operations of GM's new global function responsible for formal performance management. This role oversees the design and implementation of global standards, SOPs, Workday workflows, and case administration processes, and will manage the team responsible for end-to-end formal performance management across all regions. Key Responsibilities Lead the build effortrequiredto stand up the Performance Managementfunction, including development of global standards, definitions, and process maps. Design andfinalizeglobal SOPs, templates, manager guidance, and country-specific localization for informal vs. formal performance management. Partner...

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The IT Service Management (ITSM) Analyst serves as the primary Major Incident Manager during assigned on-call rotations, leading real-time response to high-severity incidents and contributing to operational stability and site...

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The IT Service Management (ITSM) Analyst serves as the primary Major Incident Manager during assigned on-call rotations, leading real-time response to high-severity incidents and contributing to operational stability and site...

Job Description The Oracle Dedicated Cloud Product Management team is looking for an experienced Senior Manager of Product Management to work across our Dedicated Region Cloud @Customer (https://www.oracle.com/cloud/cloud-at-customer/dedicated-region/) (DRCC) and Oracle Alloy (https://www.oracle.com/cloud/alloy/) offerings to focus on product Definition, Development, and Launch. The Senior Manager of Product Management for Oracle Dedicated Cloud is a leadership role responsible for defining, executing, and driving the product development with our outbound and engineering internal teams. The role carries broad influence, significant business impact, and ownership of mission-critical product releases and launches aimed at driving OCI's growth and success in global markets. The primary objective will be to define, manage and deliver the product solutions that resonate with customers. This should include managing the full portfolio roadmap for DRCC and Alloy across its...

Job Description Oracle's Global Sustainability Office is seeking a dynamic and strategic leader to serve as a Program Management Director of Sustainability Reporting & Engagement. This high-impact role will oversee the functions of external sustainability communications, regulatory and voluntary reporting/disclosures, and internal employee engagement programs. The successful candidate will provide visionary leadership, manage and develop a multidisciplinary team, and drive Oracle's sustainability disclosures and communications in alignment with corporate growth and global regulatory trends. This role is for Nashville, TN. Candidate must live or be willing to relocate to Nashville, TN for this role. Key Responsibilities: Lead, develop, and inspire a team responsible for the strategic direction and execution of Oracle's sustainability reporting, external disclosures and communications, employee engagement and business enablement. Oversee the preparation...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Sr. Change Management & Enablement Strategist About the Role: We are seeking a collaborative and execution-focused Sr. Change Management & Enablement Strategist to support employee readiness and adoption across multiple technology and experience transformation initiatives. This role plays a key part in ensuring employees are equipped,...

Director, Product Management: Capital One Shopping (Remote - Eligible) About Capital One Shopping Capital One Shopping is an industry-leading consumer technology business that is changing the way people buy and save online. The team operates with extreme focus to accelerate growth of the Shopping business, find best-in-market savings for shoppers, and create unique value for our merchant partners. Technology and a rapid test-and-learn methodology are applied to nearly all of our business challenges. The team has a flat organizational structure that emphasizes clear ownership, small teams, and leverage through technology. We are looking for a Product Director to join our team to improve and integrate new product and revenue opportunities with our merchant partners, and drive cross-functional execution within Shopping. This Product Director will have a demonstrated interest and aptitude for AI. While formal on-the-job experience with AI is a plus, we highly value candidates...