3 store clerk jobs found

NY HELP Yes Agency Labor, Department of Title Senior Employment Security Clerk- Albany (NY HELPS) Occupational Category Clerical, Secretarial, Office Aide Salary Grade 09 Bargaining Unit ASU - Administrative Services Unit (CSEA) Salary Range From $42641 to $52413 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.50 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address 1220 Washington Avenue Building 12 City Albany State NY Zip Code 12226 Duties Description As a Senior Employment Security Clerk assigned to DOL's Customer Contact Center, you would answer inquiries from the general public received through a variety of communication channels including telephone, e-mail, and web chat, regarding agency services and programs....

Description Duties Description As a Senior Employment Security Clerk assigned to DOL's Customer Contact Center, you would answer inquiries from the general public received through a variety of communication channels including telephone, e-mail, and web chat, regarding agency services and programs. You would log inquiries and keep track of their status in order to ensure timely response and customer satisfaction. You would work under the pressure of continuous public contact; you would conduct interviews with customers to obtain details of the information they are seeking. You would have verbal and written communication with other Department staff in order to resolve customers inquiries. You would be expected to provide high quality customer service. You would also use computer terminals for input and retrieval of information. Qualifications Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS)....

The duties that the incumbent of the vacancy will be expected to perform. Duties Description As a Senior Employment Security Clerk assigned to DOL's Customer Contact Center, you would answer inquiries from the general public received through a variety of communication channels including telephone, e-mail, and web chat, regarding agency services and programs. You would log inquiries and keep track of their status in order to ensure timely response and customer satisfaction. You would work under the pressure of continuous public contact; you would conduct interviews with customers to obtain details of the information they are seeking. You would have verbal and written communication with other Department staff in order to resolve customers inquiries. You would be expected to provide high quality customer service. You would also use computer terminals for input and retrieval of information. The minimum qualifications required for this vacancy. Minimum Qualifications This title is...