Capital One Financial Corporation
New York, NY
Senior Product Manager - Conversational AI Servicing Quality Assurance Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. We are seeking a tech-forward Indepedent Contributor Senior Product Manager to lead the onboarding and assessment strategy for evaluating conversational AI solutions on our enterprise quality platform. You will sit at the cutting edge of GenAI servicing as we scale automated validation across customer interactions. What You'll Do Drive Conversational AI Integration: Own the end-to-end platform integration and roadmap execution required...
