Cigna
Nashville, TN
The Quality Assurance (QA) Specialist is responsible for ensuring that all pharmacy operations, processes, and products consistently meet established quality standards, regulatory requirements, and patient safety protocols. This role involves developing, implementing, and monitoring quality control measures, conducting audits, investigating deviations, and collaborating with various departments to drive continuous improvement initiatives. The QA Specialist plays a critical role in maintaining the integrity and reliability of pharmaceutical care delivery. Key Responsibilities: Quality System Support: Assist in the development, implementation, and maintenance of the Quality Management System (QMS) for pharmacy services. This includes contributing to the creation and revision of Standard Operating Procedures (SOPs), policies, and guidelines. Auditing and Compliance: Conduct routine and targeted internal audits of pharmacy processes, documentation, and...

