KeyBank
NY, USA
Location: 4224 Ridge Lea Road, Amherst New York JOB DESCRIPTION Leads credit underwriting oversight for the Small Business Credit Underwriting Campus, ensuring compliance with credit policy, underwriting standards, operational procedures, and regulatory requirements. Oversees the accurate and timely assignment of customer risk ratings using BOT technology and manages quality assurance programs to ensure adherence to credit, regulatory, and operational policies. Drives workflow and process improvements to enhance efficiency and client experience while maintaining strong risk discipline. Prepares and delivers monthly reporting to monitor productivity, turnaround times, staff performance metrics, and compliance with credit policy and regulatory requirements. Provides leadership to a team (currently) four direct reports. ESSENTIAL JOB FUNCTIONS Develop and execute quality assurance (QA) testing, analysis, and reporting to ensure Small Business credit approvals...

