Guardian Life
New York, NY, USA
The Change Management and Quality Assurance Lead role is accountable for leading quality assurance and regulatory execution across provider credentialing, recredentialing, and provider data management activities. This role ensures Guardian meets delegated credentialing audit requirements, maintains regulatory compliance, and delivers consistent, high-quality outcomes through disciplined quality programs and effective change management. You will lead a team of Quality Assurance Specialists while partnering closely with credentialing, network services, compliance, and technology stakeholders. Through strong project management, documentation rigor, and oversight of regulatory-driven process changes, you will help ensure Guardian's operations remain compliant, scalable, and aligned with evolving regulatory expectations, including increased use of automation and AI-enabled capabilities. You Will: Lead and develop a team of Quality Assurance Specialists responsible for...

