62 it specialist jobs found

NY HELP Yes Agency Temporary and Disability Assistance, Office of Title Call Center Quality Assurance Specialist 1 (Spanish Language) Occupational Category Other Professional Careers Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address Office of Administrative Hearings 40 North Pearl Street City Albany State NY Zip Code 12243 Duties Description Under the direction of a Call Center Quality Assurance Specialist 2, the incumbent will function as a Call Center Quality Assurance Specialist 1 (SL). Duties will include, but not be limited to the following:-...

NY HELP Yes Agency Health, Department of Title Call Center Quality Assurance Specialist 3 (NY HELPS) - 80481 Occupational Category Other Professional Careers Salary Grade 25 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $96366 to $121413 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address Office of Health Insurance Programs/ Division of Eligibility and Marketplace Integration /Bureau of Quality Management and Change Control Corporate Woods 22 City Albany State NY Zip Code 12211 Duties Description Responsibilities: Within the Division of Eligibility and Marketplace Integration, Bureau of Quality Management and Change...

Quality Assurance Specialist - 3rd shift Job Description The Quality Assurance Specialist supports production operations by spending the majority of their time on the manufacturing floor, performing verifications, walkthroughs, onsite reviews, and mini audits to ensure processes follow established procedures and regulatory requirements. This role also reviews and issues critical documentation, such as executed batch records, cleaning records, and logbooks, and helps identify and implement solutions when issues arise, including initiating deviations and supporting CAPA activities. The position combines hands-on floor presence with office-based documentation review and reporting. Responsibilities Spend approximately 60-70% of working time on the production floor supporting operations and verifying that activities comply with established procedures and quality standards. Conduct routine walkthroughs of production areas to observe operations, identify potential...

The duties that the incumbent of the vacancy will be expected to perform. Duties Description Responsibilities: Within the Division of Eligibility and Marketplace Integration, Bureau of Quality Management and Change Control, the Call Center Quality Assurance Specialist 3 incumbent will evaluate the call center performance of the NY State of Health customer service center contractor by serving as a lead quality coach overseeing a team of call center quality assurance reviewers. Specific duties and responsibilities may include but are not limited to: Supervising a team of Call Center Quality Assurance Specialist (CCQAS 1 and 2) staff, assigning work and monitoring workloads and deadlines in accordance with bureau goalsProviding training to CCQAS 1 and 2 staff on how to access resources and conduct quality assurance reviewsServing as a subject matter expert for staff conducting quality assurance reviews in their assigned call categoriesCompiling staff suggestions for call center...

NY HELP Yes Agency Health, Department of Title Call Center Quality Assurance Specialist 2 - 80486 Occupational Category Other Professional Careers Salary Grade 23 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $86681 to $109650 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Erie Street Address Office of Health Insurance Programs/ Division of Eligibility and Marketplace Integration /Bureau of Quality Management and Change Control 295 Main Street City Buffalo State NY Zip Code 14203 Duties Description Responsibilities: Within the Division of Eligibility and Marketplace Integration, Bureau of Quality Management and Change Control, the Call...

The duties that the incumbent of the vacancy will be expected to perform. Duties Description Under the direction of a Call Center Quality Assurance Specialist 2, the incumbent will function as a Call Center Quality Assurance Specialist 1 (SL). Duties will include, but not be limited to the following: • Produce and maintain Knowledge Base content;• Collaborate with Fair Hearing Specialists to ensure that performance work standards are met or exceeded and customer service satisfaction criteria is upheld;• Monitor Fair Hearing Specialists as they answer calls in English and Spanish to assess the quality of their interactions with customers;• Provide constructive feedback and information about Fair Hearing Specialists to supervisors about performance on calls to effect process improvements;• Monitor, manage, and suggest adjustments to work/skill assignments within the Intake Unit;• Review and analyze workload statistics and metrics to identify trends and patterns; and• Identify the...

The duties that the incumbent of the vacancy will be expected to perform. Duties Description Responsibilities: Within the Division of Eligibility and Marketplace Integration, Bureau of Quality Management and Change Control, the Call Center Quality Assurance Specialist 2 incumbent will evaluate the call center performance of the NY State of Health customer service center contractor by serving as a team lead for no more than two call center quality assurance categories. Specific duties and responsibilities may include but are not limited to: Supervising Call Center Quality Assurance Specialist 1 staff, assigning work and monitoring workloads and deadlines in accordance with bureau goalsProviding training to Call Center Quality Assurance Specialist 1 staff on how to access resources and conduct quality assurance reviewsServing as a subject matter expert for staff conducting quality assurance reviews in the assigned categoryCompiling staff suggestions for call center representative...

Summary This position is part of the Naval Reactors Laboratory Field Office, Department of Energy. National Nuclear Security Administration Demonstration Project: This position is covered by the National Nuclear Security Administration (NNSA) Demonstration Project. The NQ-03 pay band is equivalent to the GS-13/14 grade levels. For more information on the NNSA Demonstration Project and Pay Band/Salary Tables, review http://www.energy.gov/nnsa/nnsas-demo-pay-system-compared-general-schedule. Responsibilities As a Quality Assurance and Test Programs Lead, NQ-0343-3 you will: Review, analyze, and evaluate the activities of prime contractors at the Bettis Atomic Power Laboratory, focusing on laboratory operations, research and development (R&D) initiatives, and the evaluation of naval reactor plant systems and components as part of the Naval Nuclear Propulsion Program (NNPP). Conduct analyses of multi-year test program plans, strategic objectives, site operations, and associated...

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Quality Assurance Specialist Senior within PNC's Technology organization, you will be based in Pittsburgh PA Skills Sets Manual and Automation Testing Automation Testing Tools Test Plans, Test Scripting Test Documentation PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job...

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Quality Assurance Specialist Senior within PNC's Technology organization, you will be based in Pittsburgh PA Skills Sets Manual and Automation Testing Automation Testing Tools Test Plans, Test Scripting Test Documentation PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position....

Quality Assurance Support Specialist – Customer-Focused Quality Role Pay Rate: $18/hr Schedule: Monday–Friday, 7:30am–4:00pm Assignment Length: Temporary We are hiring a Quality Assurance Support Specialist for our client in Milo, a local manufacturer with expanding national reach. This position offers $18/hr and is temporary , providing stable daytime hours and weekends free while supporting quality and customer-focused initiatives. This is a customer service–driven quality support role , ideal for someone who enjoys problem-solving, communication, and working within Quality Assurance standards, defect tracking, and continuous improvement efforts . Apply today! Typical daily duties: Track external defects for Cost of Quality matrices Participate in root cause investigations to support corrective and preventive actions Interact with inspectors to ensure quality assurance metrics are improving Maintain and assist in improving quality...

job summary: The Sr. Specialist, Quality Assurance will support and provide oversight for QA operations on the floor activities, Disposition, Technology Transfer and/or Change Control activities at our cGMP Manufacturing site specifically raw material disposition and QA warehouse oversight. This role will ensure quality oversight of mRNA drug substances and products, maintaining stringent adherence to a Quality System that respects global regulatory expectations. The successful candidate will be versatile, resilient, and responsive to change, managing shifting project timelines and priorities effectively.   location: Norwood, Massachusetts job type: Contract salary: $50 - 57 per hour work hours: 9 to 5 education: Bachelors   responsibilities: Provide quality oversight for manufacturing and packaging operations, ensuring compliance with cGMP regulations. Partner closely with peers for the disposition of Raw Materials. Participate in quality-focused teams across...

NY HELP Yes Agency Higher Education Services Corporation Title Call Center Quality Assurance Specialist 1 Occupational Category Clerical, Secretarial, Office Aide Salary Grade NS Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.50 Workday From 8:30 AM To 4:30 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address 99 Washington Avenue City Albany State NY Zip Code 12255 Duties Description Duties include but are not limited to:1. Perform quality assurance of Contact Center practices to ensure goals are achieved and the highest level of customer service is delivered.2. Monitor Call Center Representative calls for accuracy of information and to...

Ready to put your skills as a reliable, detail-oriented professional to use and grow in your career? We're hiring quality assurance (QA) specialists and technicians right now. What's in it for you? A consistent schedule. Opportunities to grow. Best-in-class benefits, including coverage for medical, vision and dental that can be extended to your family. Oh, and great pay, which you'll take home weekly. Read on to learn more about these great opportunities, and apply today. Also, don't worry if you don't have any previous QA experience. We can train you! location: Gurnee, IL work hours: Variable qualifications: up to 20 lbs. (light lifting) skills: Able to read blueprints & schematics Verbal communication skills Prepare inspection reports and maintain accurate logs Inspect quality and defects of products Use measurement devices such as calipers, micrometers, and tape measures dress code: Shirts or t-shirts must have sleeves and be without any holes or rips. Pants...

Ready to proactively identify problems with products and goods? In manufacturing and industrial environments, that's what quality assurance (QA) specialists and technicians do best. If you have what it takes to report and verify defects, troubleshoot on the fly and always operate with a safety mindset, your next career opportunity is waiting. Read on to learn more about the requirements for the role and how to apply. If you're qualified, we'll be sure to get back to you promptly. location: Danvers, MA work hours: 07:00 AM - 03:30 PM dress code: Shirts or t-shirts must have sleeves and be without any holes or rips. Pants without any holes or rips. No profane or suggestive texts and images. Closed toe and non slip footwear only. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of...

Ready to put your skills as a reliable, detail-oriented professional to use and grow in your career? We're hiring quality assurance (QA) specialists and technicians right now. What's in it for you? A consistent schedule. Opportunities to grow. Best-in-class benefits, including coverage for medical, vision and dental that can be extended to your family. Oh, and great pay, which you'll take home weekly. Read on to learn more about these great opportunities, and apply today. Also, don't worry if you don't have any previous QA experience. We can train you! location: Billerica, MA work hours: 06:00 AM - 02:30 PM dress code: Shirts or t-shirts must have sleeves and be without any holes or rips. Pants without any holes or rips. No profane or suggestive texts and images. Closed toe and non slip footwear only. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or...

Ready to put your skills as a reliable, detail-oriented professional to use and grow in your career? We're hiring quality assurance (QA) specialists and technicians right now. What's in it for you? A consistent schedule. Opportunities to grow. Best-in-class benefits, including coverage for medical, vision and dental that can be extended to your family. Oh, and great pay, which you'll take home weekly. Read on to learn more about these great opportunities, and apply today. Also, don't worry if you don't have any previous QA experience. We can train you! location: West Warwick, RI work hours: 06:00 AM - 02:30 PM qualifications: up to 20 lbs. (light lifting) skills: Verbal communication skills Prepare inspection reports and maintain accurate logs Inspect quality and defects of products Use measurement devices such as calipers, micrometers, and tape measures dress code: Shirts or t-shirts must have sleeves and be without any holes or rips. Pants without any holes or rips....

Ready to put your skills as a reliable, detail-oriented professional to use and grow in your career? We're hiring quality assurance (QA) specialists and technicians right now. What's in it for you? A consistent schedule. Opportunities to grow. Best-in-class benefits, including coverage for medical, vision and dental that can be extended to your family. Oh, and great pay, which you'll take home weekly. Read on to learn more about these great opportunities, and apply today. Also, don't worry if you don't have any previous QA experience. We can train you! location: Yaphank, NY work hours: 08:30 AM - 05:00 PM dress code: Shirts or t-shirts must have sleeves and be without any holes or rips. Pants without any holes or rips. No profane or suggestive texts and images. Closed toe and non slip footwear only. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or...

Ready to put your skills as a reliable, detail-oriented professional to use and grow in your career? We're hiring quality assurance (QA) specialists and technicians right now. What's in it for you? A consistent schedule. Opportunities to grow. Best-in-class benefits, including coverage for medical, vision and dental that can be extended to your family. Oh, and great pay, which you'll take home weekly. Read on to learn more about these great opportunities, and apply today. Also, don't worry if you don't have any previous QA experience. We can train you! location: South Windsor, CT work hours: Variable qualifications: up to 35 lbs. (medium lifting) skills: Verbal communication skills Prepare inspection reports and maintain accurate logs Inspect quality and defects of products dress code: Shirts or t-shirts must have sleeves and be without any holes or rips. Pants without any holes or rips. No profane or suggestive texts and images. Closed toe and non slip footwear only....

Ready to put your skills as a reliable, detail-oriented professional to use and grow in your career? We're hiring quality assurance (QA) specialists and technicians right now. What's in it for you? A consistent schedule. Opportunities to grow. Best-in-class benefits, including coverage for medical, vision and dental that can be extended to your family. Oh, and great pay, which you'll take home weekly. Read on to learn more about these great opportunities, and apply today. Also, don't worry if you don't have any previous QA experience. We can train you! location: Hauppauge, NY work hours: 03:30 PM - 07:00 AM skills: Prepare inspection reports and maintain accurate logs Bilingual (English & Spanish) dress code: Shirts or t-shirts must have sleeves and be without any holes or rips. Pants without any holes or rips. No profane or suggestive texts and images. Closed toe and non slip footwear only. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation,...

Ready to put your skills as a reliable, detail-oriented professional to use and grow in your career? We're hiring quality assurance (QA) specialists and technicians right now. What's in it for you? A consistent schedule. Opportunities to grow. Best-in-class benefits, including coverage for medical, vision and dental that can be extended to your family. Oh, and great pay, which you'll take home weekly. Read on to learn more about these great opportunities, and apply today. Also, don't worry if you don't have any previous QA experience. We can train you! location: Holland, MI work hours: 06:00 AM - 02:30 PM dress code: Shirts or t-shirts must have sleeves and be without any holes or rips. Pants without any holes or rips. No profane or suggestive texts and images. Closed toe and non slip footwear only. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or...

Ready to proactively identify problems with products and goods? In manufacturing and industrial environments, that's what quality assurance (QA) specialists and technicians do best. If you have what it takes to report and verify defects, troubleshoot on the fly and always operate with a safety mindset, your next career opportunity is waiting. Read on to learn more about the requirements for the role and how to apply. If you're qualified, we'll be sure to get back to you promptly. location: Washington Court House, OH work hours: 06:00 AM - 02:00 PM dress code: Shirts or t-shirts must have sleeves and be without any holes or rips. Pants without any holes or rips. No profane or suggestive texts and images. Closed toe and non slip footwear only. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we...

Ready to put your skills as a reliable, detail-oriented professional to use and grow in your career? We're hiring quality assurance (QA) specialists and technicians right now. What's in it for you? A consistent schedule. Opportunities to grow. Best-in-class benefits, including coverage for medical, vision and dental that can be extended to your family. Oh, and great pay, which you'll take home weekly. Read on to learn more about these great opportunities, and apply today. Also, don't worry if you don't have any previous QA experience. We can train you! location: North Haven, CT work hours: 06:30 AM - 03:00 PM qualifications: up to 35 lbs. (medium lifting) skills: Prepare inspection reports and maintain accurate logs Inspect quality and defects of products dress code: Shirts or t-shirts must have sleeves and be without any holes or rips. Pants without any holes or rips. No profane or suggestive texts and images. Closed toe and non slip footwear only. Equal Opportunity...

Ready to put your skills as a reliable, detail-oriented professional to use and grow in your career? We're hiring quality assurance (QA) specialists and technicians right now. What's in it for you? A consistent schedule. Opportunities to grow. Best-in-class benefits, including coverage for medical, vision and dental that can be extended to your family. Oh, and great pay, which you'll take home weekly. Read on to learn more about these great opportunities, and apply today. Also, don't worry if you don't have any previous QA experience. We can train you! location: Morristown, TN work hours: 10:30 PM - 07:00 AM dress code: Shirts or t-shirts must have sleeves and be without any holes or rips. Pants without any holes or rips. No profane or suggestive texts and images. Closed toe and non slip footwear only. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or...