Actalent
Shelton, CT, USA
Job Title: Quality Assurance Manager Job Description Oversee, maintain, and improve the ISO 9001:2015 Quality Management System. Ensure the integrity and accuracy of quality-related documentation and procedures, while leading the resolution of product quality issues and customer complaints. Responsibilities Oversee the ISO 9001:2015 Quality Management System, ensuring its maintenance and improvement. Maintain quality-related documentation, data integrity, and QMS procedures. Lead the resolution of product quality issues and handle customer complaints. Ensure proper maintenance of the Product Information (PIMS) System database and other quality systems. Manage product recertification processes, coordinating with Logistics and Laboratory teams for accuracy and timeliness. Communicate quality issues and updates to Operations leadership, Regulatory Compliance, and Technical Management. Provide guidance, direction, and support to QA...

