Full time
University of Iowa
Iowa City, IA, USA
The University of Iowa Health Care is seeking a Clerk III to provide front desk reception duties for our Urbandale location, such as REI/IVF and Specialty. This role is responsible for checking in and checking out patients, as well as scheduling clinic appointments. This is a high-volume public contact position, requiring use of multi-tasking skills and the ability to answer multi-line phones on a consistent basis to assist external and internal customers. Position Responsibilities: Gathers demographic data information and enters into the hospital EPIC system. Gathers the referring entity, primary care provider(s), and other healthcare providers’ information and enters into the hospital EPIC system. Performs proper name search procedures as outlined in Policy and Procedures Manual. Alternates with other scheduling clerks in responding to telephone calls and assisting patients, physicians, specialty nurses, and other healthcare providers at the Scheduling desk. Assumes...

