4 customer experience jobs found

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.? Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! Senior Agile Software Engineer (Remote) If you are a Senior Software Engineer interested in greenfield development in the IoT space ,...

The Senior UX/UI Designer is responsible for leading end-to-end, user-centered design for healthcare SaaS applications, translating complex clinical and administrative workflows into intuitive, accessible experiences. This role drives experience strategy, partners closely with Product and Engineering to shape roadmaps, and influences cross-product consistency through design systems. The Senior UX/UI Designer facilitates research and validation, communicates design rationale to executive and technical audiences, and mentors other designers to elevate design quality and outcomes. Key Responsibilities: User-Centered Design & Research Plan and lead discovery (interviews, workflow observations, surveys) and usability testing; define research goals, scripts, and success criteria Apply systems thinking and empathy-driven design to optimize complex healthcare workflows across roles, channels, and devices Synthesize qualitative and quantitative insights into...

The UX/UI Designer is responsible for leading end-to-end, user-centered design for healthcare SaaS applications, translating complex clinical and administrative workflows into intuitive, accessible experiences. This role partners closely with Product and Engineering to define and deliver roadmap-ready experiences, and contributes to cross-product consistency through design systems. The UX/UI Designer facilitates research and validation, communicates design rationale to product and technical audiences, and supports team growth through collaboration, critique, and knowledge sharing to elevate design quality and outcomes. Key Responsibilities: User-Centered Design & Research Plan and lead discovery (interviews, workflow observations, surveys) and usability testing; define research goals, scripts, and success criteria Apply systems thinking and empathy-driven design to optimize complex healthcare workflows across roles, channels, and devices Synthesize...

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact on helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems, and we empower students to use...